Lacie Rugged 160GB not being recognized in "My Computer" window
The computer recognizes the device and says it is working properly, all the usb ports are working properly, but I cannot select the device in the "My Computer" screen so I can't access it to save anything to it
Re: Lacie Rugged 160GB not being recognized in "My...
I went into 'my computer' to 'view system information' then 'hardware' then 'device manager' then 'USB controllers' if necessary, and saw a red x through one of the usb symbols. i clicked on it, and it listed my rugged 250, said it was disabled, i clicked to enable it, and the computer found it, seems to be letting me backup now
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USB hard drive is a portable external storage device that works just like a conventional hard drive. The device is simply plugged into a USB port on your computer as you would connect a flash drive. Unlike a flash drive, however, a USB hard drive can store a much larger amount of data. If your computer will not recognize your USB hard drive, you can try troubleshooting steps to resolve the problem.
Plug one end of the USB cable into the port on your hard drive and plug the other end into the USB port of your computer. Ensure that both ends of the cable are connected securely. Open "My Computer" (Windows XP) or "Computer" (Windows Vista/7). The USB device should be listed as "removable disk" once it is plugged into the computer. If it is not listed among the available drives on your computer, proceed to the next step. Ensure that the data cable is working properly. Try another USB cable if you have one available. Disconnect all other USB devices from the computer as they may interfere with the operating system detecting the external hard drive. Reboot the computer if the USB hard drive is still not recognized. Plug the USB cable into another USB port and check to see if the device is detected. If you are using a USB hub, remove the device and plug the external hard drive directly into a USB port. If the computer still fails to recognize the device, the external hard drive itself may be experiencing a hardware problem. Check the status of the hard drive in the "Device Manager" window. Under Windows XP, right click "My Computer" and select "Device Manager." For Windows Vista and Windows 7, click the "Windows" button in the lower left corner of the screen, then type "Computer Management" in the search bar and press "Enter." Select "Device Manager" in the "Computer Management" window. In the Device Manager window, click the "+" sign that appears beside "Disk Drives." If the external drive is not listed, click "Other Devices" in the Device Manager window and see if an "Unknown Device" appears. The external hard drive may have been detected but the device is not working properly. If it is still under warranty, take the device to the computer store where it was purchased to have it repaired or replaced. Hope this helps.
click start control panel administrive tools ,computer management ,device manager look through all of your devices if you see a yellow question mark?or exclamation mark ! or red x right click to reinstall drivers or if you can see your usb but its not working ports(com&lpt)right click update driver just replace the cable of the hard disk, when you plugged the external disk drive you got that windows could recognize the USB device change the cable everything should work fine again, sometimes the wires inside the cable will be damaged due to bending or stretching or placing heavy equipment upon the cable, check the USB leads that attach to the motherboard usually red-white-green-black make sure they are securely seated and have no dust build up on them dust will cause static and a lot of unforeseen problemshope this helps hope this helps
External hard disks can fail for a number of reasons, but check the device manager and disk management first to see if it is recognized (assuming you are using Windows). Here are some more ideas: http://www.devicedriverfinder.com/blog/device-errors/external-hard-drive-troubleshooting
Some PC's cannot deliver enough power to the USB devices to function properly through the USB port.
Does your Lacie hard disk have a power input connector if so conect a power adapter to it before you put it into your USB port.
Another alternative, get a powered USB hub connect it into your computer then connect the Lacie hard drive to the powered USB hub.
I would first plug it in to a different PC, this will tell you if the problem is the Lacie or Windows Vista.
if it works on a different PC then remove it from Device manager or go to the Lacie website for Vista updates.
If it does not work on a different PC then there are 3 possibilities
1. the drive got cleared data lost
2. the enclosure is bad (I would bet on this)
3. the drive is bad
purchase a USB enclosure, remove the drive and install it in the new enclosure plug in and test.
Right click on My Computer > Manage > Device Manager. Do you see any yellow exclamation points? If so, you have conflicting devices. I'd need some feedback at this point to continue to help you, but if you double-click on the yellow mark, a window will popup. See if you can troubleshoot or rollback some drivers.