Question about Epson Perfection 1670 Flatbed Scanner

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Cannot communicate with scanner

After not being able to find document problem, i did the connect power then usb cable. it started working again, then when i rehooked everything back up and restarted the cannot find document started up again so i redidi steps 1 and 2 then it says it can not communicate with scanner. each restart of pc goes through same process. the unplugging worked once so i know it will work but i cant figure out why it wont work again

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  • tlbeetle Mar 13, 2008

    there is no power button on that scanner and i have loaded and unloaded the drivers twice. it actually scanned to day , when it cant find image i unplug it and then it says it cant communicate w/scanner when i reconnect the cables

  • tlbeetle Mar 13, 2008

    just didnt leave it unplugged from the power long enough. after a 1/2 hour brake it was plugged back in and worked fine. maybe the capacitators needed to totally discharge. all the comments on the site have been helpful, and i will bookmark the site for the frustrating problems that the vendor sites can never seem to help with

  • cweber Mar 29, 2008

    I am having a similar problem. I have had the scanner for a year or so, but today I moved it to a Windows Vista machine (USB). I installed the Vista drivers from the Epson web site, re-booted my machine, and ran the Epson Scan software.



    It did the first scan OK, but when I tried another it sat there for a minute and finally displayed the "Cannot properly communicate..." error box. Unplugging the power (no on/off switch) did not help.



    It seems like it might be a mechanical problem, like something is getting stuck.



    Any ideas or similar experiences?

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Yep - I had the same problem. The issue is the cheap USB wire provided by Epson. It's too thin and isn't very well shielded. Use another one and you should be fine (or try keeping the wire away from other wires/sockets).

Hope that helps. :)

Posted on Dec 01, 2009

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Mac or PC? USB or Firewire? Let me know.

I suggest you connect your cables with the scanner power OFF. Then turn it on. You shouldn't have to reboot every time.

I'm assuming you installed the scanner software, right? Let me know.

Posted on Mar 13, 2008

  • laurelton Mar 13, 2008

    If it doesn't have an ON-OFF (mine has a button) does it have a "reset" button?



    You mention "driver that you loaded and unloaded." Is it a driver, or a program (such as photoshop "lite" - or something like that) which Epson gives you so you could manipulate the scans.



    Generally a PC will recognize it - or it won't. A bad (or not thoroughly plugged-in) cable could cause this intermittent behavior. That fact that it works and it doesn't work is odd... leading me to thinks it may be a cable problem.



    If the computer recognizes it INITIALLY, and then it gets DISconnected, it IS possible that the computer wouldn't recognize it when you reconnected it, until you re-booted.



    I am assuming that when you say can't find the image, you mean can't find the SCANNER.

  • laurelton Mar 13, 2008

    Great. Glad I could help. These things and be maddening. Maybe you'll be able to help someone else sometime. Good Luck

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