Question about Palm Treo 680 Smartphone

1 Answer

NO SERVICE Over the last week or so my Treo 680 continuously goes out of service. I did a soft reset and took out the battery. I also did a hard reset but still nothing has worked. If i turn it off then on it just says "Network Search" and then after about 3-5 minutes it just goes back to NO SERVICE. Every now and then it pops back into service but very arbitrarily. Anything I can do? Thanks

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  • captlonestar Apr 21, 2008

    I also have the same problem. I have done the Hard and soft reset and neither have worked. Some times I have service and some times I dont even though my other ATT phone has great service in the same area.

  • Anonymous Apr 24, 2008

    I am having the same problem. Additionally,it not only loses service, it occasionally automatically resets starting the operating system all by itself. I own two 680's and they both have the same issues. Any solutions out there?

  • wapril May 30, 2008

    My phone does the exact same thing. It displays the NO Service message all day everyday. It may allow me a chance to talk for about 60 seconds at a time. What should I do?

  • Anonymous Sep 20, 2008

    i have the same freaking problem. i took it everywhere, even specialty repair shops and they said they either couldnt fix it or it would have cost more than the phone.



    not even palm tech support could help.. love palm but im sick of this ****..

  • olzyp Oct 23, 2008

    I had a 650 it would jump out of service. Got a 680 it is just like all the rest describe. Slid a piece of cardboard over the SIM card made it work 10 minutes longer, but once again lost service.

  • reylane Nov 02, 2008

    Having the same problem...been about 7 days now, no service problem. Phone jumps in and out of service and allows me to talk for a few seconds before it disconnects. Call tech support told me to turn phone off so they could send updates....did that..still no service.



    What's a girl to do?

  • Anonymous Nov 18, 2008

    I have the same problem, phone cannot detect the network. The "Network Search..." message eventually changes to "No Service". Neither AT&T tech support nor Palm could diagnose the problem. I'm 4 weeks past end of warranty and still 11 months to go on 2-year contract commitment -grrrrrrrr!

  • Anonymous Nov 19, 2008

    I wonder if something is wrong with the network this last month because I've had the same problem since Halloween night. At first I thought it was because I was undergound at a lounge but then on election night it did the same thing. And last night again. Its quite frustrating! I was without a cell phone for 10 hours! it was fully charged and the wretched red light stays on and says NO SERVICE. I doubt that if I go to ATT after work that I'll get any competent feedback....maybe its time for a new phone...dare I say...the crack berry!
    or an I phone !!! more $$ :0(


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I was told by a sprint rep. that it could be due to a software program or virus on your phone. i.e. mp3s, pirated software. My brothers phone was just replaced due to this problem, although it is an LG phone not Palm. Same trouble with the no service.

Posted on Apr 30, 2008

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Help please


hi dear

BACK UP your Treo 650 software and data BEFORE doing the following.

1. RESET the Treo 650 back to default set by holding power buttom following by reset the treo.

2. There is a way to reset the voltage regulator in the Treo ; believe is by holding the RESET for > 3 seconds. Believe need to take out the battery in out during this process. Can't recalled the correct steps. This could could reset the Treo's power regulator.

3. TRY reinstall your palm software with minimun software or 3rd parties one, this software could be running in the back ground which drain the battery.

Try above steps might help.

Mine also got the same problem last two weeks, my treo could felt there is kind warm sensation if it took out from my waist pouch after leaving it for sometime on the table. BTW, the battery could felt quite warm also.

If yours also behave the same which I believed the Treo got some kind of contact problem which draw more power then usually does.

Now, mine got no more warm sensetion after carry out above steps. It gets better as Compared to last two weeks ago BUT not that good as compared previously when it can last 3~4 days after a full charge.

Good luck

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hi dear

BACK UP your Treo 650 software and data BEFORE doing the following.

1. RESET the Treo 650 back to default set by holding power buttom following by reset the treo.

2. There is a way to reset the voltage regulator in the Treo ; believe is by holding the RESET for > 3 seconds. Believe need to take out the battery in out during this process. Can't recalled the correct steps. This could could reset the Treo's power regulator.

3. TRY reinstall your palm software with minimun software or 3rd parties one, this software could be running in the back ground which drain the battery.

Try above steps might help.

Mine also got the same problem last two weeks, my treo could felt there is kind warm sensation if it took out from my waist pouch after leaving it for sometime on the table. BTW, the battery could felt quite warm also.

If yours also behave the same which I believed the Treo got some kind of contact problem which draw more power then usually does.

Now, mine got no more warm sensetion after carry out above steps. It gets better as Compared to last two weeks ago BUT not that good as compared previously when it can last 3~4 days after a full charge.

Good luck

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