Question about HP Pavilion dv6000z Notebook

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CD drive not displaying in windows explorer

The DVD rom drive cannot be found/seen in My Computer. When disk is inserted it will also not play. It shows in my devices but has the yellow markers next to it saying the the drivers are installed but the device cannot be found. Almost as though the drive was unplugged. And ideas?

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  • bilbo505 Mar 15, 2008

    this is working now - i actually reinstalled windows XP and this seems to have done the job but now i can't seem to get the USB to work. Much like the CD drive it is device manager with a yellow marker and none of the sockets seem to work? What's the best route to get this working?

  • bilbo505 Mar 15, 2008

    Once i do that it comes up still saying that unable to find the driver for it - is there any thing else i can do?

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Sure..sounds like you may need a new set of drivers.

uninstall the cd from device manager, after getting new drivers from cd maker's site or computer makers site.

Posted on Mar 13, 2008

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Create boot disk


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Right-click on Drive A. You will see the option to format the drive.

Click on Format. Depending on your operating system, you will see an option that reads either "Create a system disk" or "Create a MS Dos system disk." Click the box next to this option.

Click the "Start" button to begin formatting the disk.
When completed, you will have a bootable floppy disk.


For CD Rom or DVD disks


Open the software that you use to burn or write files to the CD-rom or DVD drive.

Click on "Make a Data CD or DVD." Insert a blank CD-R or DVD-R disk into the drive.

Look for the option to "Make this disk bootable." You may have to scroll over the various icons displayed to find this option. Click on the option.

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Can i knw whether windows 7 os can be installed in XNOTE RD 400 laptop


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Jun 27, 2012 | Computers & Internet

1 Answer

I put either a dvd or cd in the drive and get a message " insert disk in drive


you might have to physically unplug the cd/dvd drive restart your computer this should activate the found new hardware wizard
Click start control panel administrive tools,computer management,device manager scroll down cd-dvd rom drives you might see a yellow question mark ? right click you will have options to update driver,roll back driver,or select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall if this does not fix the problem it might be a registry problem if you cant see your disk drive in windows explorer
Close all open programs

Click on Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE

SYSTEM

CurrentControlSet

Control

Class

{4D36E965-E325-11CE-BFC1-08002BE10318}

This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

Upper Filters

Lower Filters

Upper Filters.bak

Lower Filters.bak
If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

After deleting the keys, close the registry editor
Reboot your computer

Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.
hope this helps

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2 Answers

My laptop says I don't have a DVD burner but I do. How can I reinstall it?


you might have to physically unplug the leads for this cd/dvd burner then plug them back in this should activate the found new hardware wizard or
you might have to uninstall then restart your computer then reinstall your DVD/CD or uninstall the driver then reinstall for this device
click start control panel administrive tools,computer management,device manager scroll down cd dvd rom drives right click you will have options to update driver,roll back driver,or
select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall
if your computer came with a disc the drivers could be on it
make sure that the dvd burner is getting enough power test all leads that are attached to the dvd burner including electical extensions and make sure they have a secure connection or just replace them there might be bad/faulty or
your drivers may have been corrupted or you might have a virus run your antivrus program
you might have to physically unplug the leads for this cd/dvd burner then plug them back in or
you might have to uninstall then reinstall your DVD/CD or uninstall the driver then reinstall for this device
click start control panel administrive tools,computer management,device manager scroll down cd dvd rom drives right click you can you can update driver,roll back driver,or
select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall

if this does not fix the problem it might be a registry problem

Close all open programs

Click on Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE

SYSTEM

CurrentControlSet

Control

Class

{4D36E965-E325-11CE-BFC1-08002BE10318}

This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

Upper Filters

Lower Filters

Upper Filters.bak

Lower Filters.bak

If any of the above keys shown in step 4 are listed, right-click on them and choose Delete
After deleting the keys, close the registry editor
Reboot your computer
Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.


hope this helps
dont forget to vote

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2 Answers

Media center does not play cds or dvds please help


You have to check your CD/DVD Rom to make sure the device is not faulty.

Open your Windows Explorer, insert any CD/DVD to see whether your CD/DVD is able to read the the disk.

If it cannot read the disk, most probably the CD/DVD rom is faulty and you have to replace it.

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3 Answers

I HAVE A PORTRAIT CD IT SAYS TO INSERT THE CD-ROM


Click on the start menu in the lower left corner of your display.
Click on "My Computer".


5376a8d.gif

A window similar to this one will open and you will see your CD/DVD drive.
1936a80.jpg

If double clicking the drive does not open the CD, right-click the symbol with your mouse and choose "Play" or "Open".

If you have any more questions, just come back here and leave a comment - I'm happy to help.

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1 Answer

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1 Answer

CD/DVD drive stopped working gradually


  1. Ensure the Drive is seen in MY Computer
  2. Try removing the upper and lower filters per this article: http://support.microsoft.com/kb/314060
If the drive is seen in BIOS and in MY COMPUTER, but will not read any media after running the microsoft fix and rebooting, then replace the drive.

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