Well try to call xbox technical support amd they will help you out. the number is 1-800-4myxbox. tell them your problem and they will most likely give you a box in the mail for you to send it in and after a few weeks later you should get a new one in the mail
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There is a sync button next to the Play and Charge port on the controller, all you have to do is press both the sync button on the Xbox and the controller and it should connect.
On the nonslim Xbox 360's the sync button is right next to the infared sensor and the memory card slots.
On the slim Xbox 360 the sync button will be right next to the usb ports on the front of the Xbox 360 console.
When you successfully start the sync the led's for the controller's and console's lights will spin and be ready for you to press the sync button on the other device.
(PS, you have to have both the console and the controller on for this to work; PPS, By controller on I mean having it searching)
if this for xbox 360 elite or just regular, your wireless controller need a good battery, Once you replace the battery. Connect the wireless controller on your xbox closely and go the sub menu of xbox 360 to check the configuration for wireless.
The controller may have lost the signal from the xbox 360. You can try turning the unit on and then the controller. There should be a small white button on the front of the controller, if you press that it will search for the signal from the xbox 360. Hopefully this helps.
If you're using an HDMI connection between the Xbox 360 and the TV, it might be that. When using HDMI, the Xbox won't boot up until it knows what the TV is capable of displaying. Although the controller will turn the console on, it won't sync with the console -- and it's not a controller or console problem, but just a symptom of the fact that the Xbox won't get to the point where controllers will sync until it can properly communicate with the TV. I'd recommend turning off the TV and the Xbox, disconnecting the HDMI cable and re-connecting it after making sure the contacts are clean. Then turn the Xbox back on first; you'll likely to see the same behavior. Finally, turn the TV back on. With it being switched back into HDMI mode, it just might "kick-start" the Xbox into a good communication link across HDMI. Hope that helps.