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What disk drive? The CD/DVD? If so, you have to have the tray open to remove the cosmetic front bezel. Not sure why you would want to remove the bezel though. The drive should have a small hole in front. Take a paperclip and straighten it. Use the paperclip to force open the drive. You can force open the drive with either the computer on or off.
Good morning! please try to check from the Device Manager if your CD drive is enabled & working properly, if not we have to reinstall the driver, then after reinstalling the driver if still it doesn't read the inserted CD, then try to install a new CD Drive unit -if it works then the previous CD drive unit is defective. best regards
First question: What are the circumstances that led to this issue? Has the Acer Aspire ever read any disks in its cd drive? What happened before this occurred? What are the sounds/beeps you hear when the cd is inserted into the disk drive?
If you can go into the device manager (click on My Computer--Properties----Device Manager---go to the cd/dvdrom drive. What do you see? ex. if there is a red x, that mea your laptop is not recognizing the device...) Let me know when you have examined all the questions above, so I can help you solve this issue.
Your disk drive cannot read cd at all, that why it keeps asking to insert cd. Just simply return back where your laptop bought. I think the have warranty of it, it will be replaced for the defective disk drive.
you might have a bad driver
go into you hardware manager and delete the disk driver and than when doen search for new hardware.
You can also go onto the emachine website and chat with an emachine tech. they can acces your computer and help you too
check also the cable to you diskdriver
let me know what happend