Question about Lexmark E320 Laser Printer

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Lexmark E320 - new cartridge poor print quality

Good Day! My brand new cartridge, will only print in very faint grey. Cannot get it to print black. 3yrs. ago I had purchased a new cartridge and had the same problem. In print properties I have it set at the max. 10 (used to be 8) and all that has done is burn out my cartridge faster (should yield 10,000 copies), and I still cannot read the print clearly. Does the printer need a tune-up? or download? The first two cartridges I had worked great!

Please advise
Regards

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  • halcyon1200 Mar 28, 2008

    new Lexmark Cartridge, only print a faint narrow column. Download new OX X .4 driver, still not working right. Running leopard system on my powerbook. 

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Hello,

Have you cleaned the print head surface lately? It is located directly above the top of the toner cartridge which you need to remove to do this right. Now using a dry soft cloth reach inside and find the narrow slot and carefully go back and forth with the cloth (sharp metal edges be careful). If this does not solve the problem next try removing the toner cartridge and clean the metal contacts inside the printer on your bottom left side when looking into the open printer also it would pay to remove the transfer roller on the bottom inside this has two black tabs that release the roller the one on your left (again looking into open printer) should have a metal strip that should be free of toner on both sides this will also cause poor print.

Luck

Posted on Mar 29, 2008

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