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I cant view my music files on my sandisk mp3 plyer on the computer...im just trying to rename them..would any of u no how i can do this?

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I have the same problem. It's taken me 4 hours of searching and trying different things to get the computer to recognise the thing at all. Still don't know what I actually did to get it to work. Now I cant see the music files.

Posted on Jul 30, 2008

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Posted on Jan 02, 2017

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2 Answers

Music folder is not detect


With a desktop computer and the USB cable you can transfer music to your SanDisk Sansa MP3 player. Simply hook the USB cable up to an available USB port and begin dragging music files to the folders of your SanDisk MP3 player1 Free a USB port on your desktop computer. Now, grab the USB cable for your SanDisk Sansa MP3 player and connect the player to your computer.
2 Wait for your computer to find and recognize the player. This may take a few moments. Once you receive a confirmation message, open your computer and scan the icons for the SanDisk MP3 player.
3 Open the SanDisk Sansa MP3 player on your computer. The music files that you currently have saved to the player's memory are displayed.

4 Open a folder containing music files that is stored in your desktop computer's memory. Scan the files for songs that you want to transfer to the SanDisk Sansa MP3 player.

5 Left-click on a song file and drag to the SanDisk Sansa window. Drop the file and let your computer complete the transfer. The transferred file appears at the bottom of your music list.

6 Unplug your SanDisk Sansa player from your computer. Turn the player on and allow the file transfer to update to the internal memory of the MP3 player.

Nov 19, 2011 | SanDisk Sansa E280 MP3 Player

1 Answer

I used WMP to trasfer my music to mynew Sansa View. WMP and my computer both show the music is on the player howerver when I go to the plyer it has no music on it. I have tried updating the driver, the...


Hi there, I use WMP too and have had good results with it. My thought is some files can not be played like some avi files won't work. They have to be windows compatible or they won't work on your mp3 player. Be careful what you download too (viruses) can affect your players software. I would do a virus scan before transfer. Good luck.

Jun 10, 2011 | SanDisk Sansa View 8GB MP3 Player - Black

1 Answer

Just got my computer back from shop and i can`t put songs on M230


Check to make sure you stll have your driver for the player on your computer. If that does not work try reflashing the firmware for your device you can find the latest firmware and flashing utilities from the manufacturer?s website. Make sure that you back your music up first because when you do this you are setting it back to factory settings. After doing this if you still cant add music on your player try loading it this way: 1. Free a USB port on your desktop computer. Now, grab the USB cable for your SanDisk Sansa MP3 player and connect the player to your computer. 2. Wait for your computer to find and recognize the player. This may take a few moments. Once you receive a confirmation message, open your computer and scan the icons for the SanDisk MP3 player. 3. Open the SanDisk Sansa MP3 player on your computer. The music files that you currently have saved to the player?s memory are displayed. 4. Open a folder containing music files that is stored in your desktop computer?s memory. Scan the files for songs that you want to transfer to the SanDisk Sansa MP3 player. 5. Left-click on a song file and drag to the SanDisk Sansa window. Drop the file and let your computer complete the transfer. The transferred file appears at the bottom of your music list. 6. Unplug your SanDisk Sansa player from your computer. Turn the player on and allow the file transfer to update to the internal memory of the MP3 player.

Oct 01, 2009 | SanDisk Sansa m230 MP3 Player

1 Answer

How do i synchronize my subscribtion


Hi,
I'm not sure what's the subscription service to which you are subscribed. However I've given you the steps below. Try whatever suits for you.
This error typically occurs when the DRM licensed files have expired. 

SOLUTION 1 - Songs ripped from an audio CD 
If the songs were ripped from a CD using Windows Media Player, modify the Rip Music settings


SOLUTION 2 - Songs downloaded from music subscription service 
If the songs were downloaded from a music subscription service (e.g., Napster, Rhapsody, Best Buy music store, etc.), follow these steps:  
1. Make sure that your account subscription is updated and active. 
2. Put the device in MTP mode and connect to the computer, then log in to your music subscription account. 
3. Renew the licenses of your tracks 
For Rhapsody: 
On the Rhapsody console, right-click on your device and select License 
 

1. Check the date & time on your PC & on your mp3 player. They should be one and the same. 2. You need to synchronize your device with rhapsody once in every 30 days. It's a must. Failing to do so, you will not be able to play music in your mp3 player. Here are a few a steps to synchronize your device with rhapsody: 1.Open Rhapsody / Best Buy Digital Music Store and sign in 2.Connect your mp3 player to the computer 3.Go to My Account --> Update Track Licenses 4.Transfer a track to your device 5.Disconnect your device and enjoy music on the go!
3. Here is a link to get the Sansa Firmware updater to update the firmware for your device automatically: http://www.sandisk.com/Retail/Default.aspx?CatID=1376 
4. Click on this links if you are asked to synchronize your device with rhapsody? http://reclisten.custhelp.com/cgi-bin/reclisten.cfg/php/enduser/std_adp.php?p_faqid=6606&tabName=tab3 

For others: 
Contact music subscriber for instructions on how to renew as they vary.

SOLUTION 3 - Rename the Windows DRM folder 

NOTE:  The Windows DRM (Digital Rights Management) folder contains licenses for secure media files such as your subscription tracks. 

STEP 1 - Edit the folder options of the PC to show the hidden files      
Windows XP: 
1. Double-click My Computer
2. On the Menu bar, click Tools > Folder Options, and then click the View tab. 
3. Under Hidden files and Folder, click to select Show hidden files and folders
4. Under Hidden files and Folder, click to clear Hide protected operating system files (Recommended) check box. 
5. Click Apply, and then OK

Windows Vista: 
1. Double-click Computer
2. Click the Organize button at the upper left corner. 
3. Click Folder and Search options. 
4. Click the View tab and select Show hidden files and folders
5. Click to clear the Hide protected operating system files check box. 
6. Click Apply, and then OK

STEP 2 - Rename the DRM folder 
1. Double-click My Computer > C: > Documents and Settings > All Users
2. Right-click the DRM folder and select Rename
3. Rename this as OLDDRM
4. Run the subscription service program you are using and renew the licenses to recreate the DRM folder with new licenses. 

STEP 3 - Synchronize your device once more on MTP mode 


SOLUTION 4 -  Format the player under Windows Media Player

Jan 30, 2009 | SanDisk Sansa e250 MP3 Player

2 Answers

Sansa m240


i have the same problem but i believe it is because of one computer using Fat32 file system and another using NTFS the only way i can think to fix it with out reformating is to make a FAT32 File partition on your computer so windows can operate in that environment for example if you used windows 98 to put music on this thing and then try to view it with XP the file systems are different and cant be recognized. you can make a back up of the system files for it on the computer. Format the device and then when you save NTFS files to it your new computer will recognize it. Im just trying to make sure that if i format the drive i wont lose the operating system on he mp3 player

Jul 27, 2008 | SanDisk Sansa m240 MP3 Player

1 Answer

Cant see the music folder


Steps:

-My computer
-Tools
-Folder options
-View
-Show hidden files and folders

Dec 09, 2007 | SanDisk Sansa e250 MP3 Player

1 Answer

SanDisk Sansa C250 - How do I rename songs?


You can go to the file directly and rename it if Windows Media Player wont allow it.

The file should be located in the My Music Folder.

Right Click on the track and select Properties>Summary Tab. Then you can edit any of the fields you want.

The next time you open Windows Media Player, the changes will be there.




Best of Luck.

Nov 19, 2007 | SanDisk Sansa e260 MP3 Player

1 Answer

I cant find the music on e260r in my computer at all


You need to enable hidden files and folders on your computer to view the MUSIC folder where the files are located.

In My Computer select TOOLS>FOLDER OPTIONS>VIEW> Select SHOW HIDDEN FILES AND FOLDERS.



Best of Luck.

Oct 16, 2007 | SanDisk Sansa e260 MP3 Player

2 Answers

When i connect to the computer, i can add songs, but the songs on it dont show up


I don't know if you've inadvertently deleted the music folder, but that's what I did, when I deleted all the folders by mistake, thank heavens for in-store warrenty, they replaced it with another one. What I noticed on my replacement is synchronizing with media player doesn't work, it creates ghost folders and thinks music is there when it isn't, I don't understand it. Solution: open two windows for my music and sansa e280 music, then just drag and drop the folders; what I noticed is that in my music the folders are named by artist, and I prefer to see them by album, but when I view them in the player, I see the albums with the tracks in the right order.

Aug 17, 2007 | SanDisk Sansa E280 MP3 Player

2 Answers

I can not get the song off that came with the mp3 player. help!!!


It might be a glitch and I had my Sandisc Sansa e250R mp3 player for a very short time but I think if you delete the Rhapsody Channels with the player instead of the computer it might work. Hope it works

Jan 03, 2007 | SanDisk Sansa m240 MP3 Player

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