Question about GE 30 in. Profile JP938 Electric Cooktop

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F122 and F123 code

We have a similar problem to those with an F153 code. Intially, we had an F123 code on one of the burners. We killed power to the cooktop, tried a reset, then had an F122 code. We can't use this burner and it has a continual F122 code, even when a hot pan is only placed anywhere near this element. Unplugging the appliance (circuit breaker) clears the code until you place anything hot near the burner or try to turn that burner one; then the F122 code and beeping reappear. We have a frequent "beeping" alert from the cooktop. Any ideas what has failed? I have no desire to pay hundreds and hundreds of dollars to have a technician replace parts that may or may not be the problem. Moreover, GE will not even lift a finger to at least tell us what has failed with this code (and they programed the codes and should know what this means). Any help would be appreciated.

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Thanks for your question!

I'm sorry that you haven't received an answer yet.

The response rate on FixYa FREE questions is usually over 80%, but sometimes questions go un-answered when:
1. the question is unclear, incomplete, or poorly worded...
2. the question is mis-categorized - so the correct experts aren't viewing it...
3. the question requires an answer for something that cannot be explained online adequately...
4. specific training, tools, or equipment are required to avoid injury or death...
5. the Experts that are online simply don't have the resources to answer your question fully...

Please feel free to re-work your question if you feel one of these may be the reason.
Of course you are not required - but converting your question to a PAID one usually increases the reply rate as well.

Normal rates for FixYa are...
$ 9.99 answer for one question.
$12.99 Live Real-Time online chat or premium e-mail support.
$29.99 Live Real Time phone support
Sometimes FixYa will run specials for unlimited questions via monthly subscription or reduced rates for limited periods.


Consider the savings that can be had when an informed Expert can save you a $100 service call, or a $350 trip to the car dealership.
Your problem solved - guaranteed! Or your money back!!

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