Question about Acomdata HybridDrive E5 Hard Drive

2 Answers

External drive recognized as CD drive

Acomdata HD500HE5-72 is recognized as a CD drive.
In device manager is shows up as "XG3813V VGS5265 SCSI CdRom Device"
Unable to access information stored on it....
Please help.

Thanks

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  • Steve Smith
    Steve Smith Mar 27, 2008

    My drive worked for a while but now shows as a cd drive, I have sent emails back to acom to no avail. Please contact me at Steve@MyworldOnline.Com if you are having issues with your ACOM Drive. Thanks Steve

  • alpha2bravo Dec 28, 2008

    I have the same Exact problem Please some1 find out how to fix it!

  • Anonymous Jan 12, 2009

    My Acomdata External Hard Drive was working fine on my laptop (with Vista) the first go-around, but now it only shows up as a CD drive, and I can't access any of the data.

    Help=(


×

2 Answers

You need to do a firmware flash. It worked for me. Here's the link to the fix.
http://www.techsupportlive.com/index.php?_m=downloads&_a=viewdownload&downloaditemid=29

Posted on Aug 29, 2008

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I have a neextech external enclosure, I installed two different hard drives set as slaves, but neither worked. Do you have any idea why they were not recognized by the computer. I have windows xp.
Thanks

Posted on Jul 28, 2008

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Hi yes you will need to down load and install the latest driver for this device; do a google search for the appropriate driver. Hope this helps?

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OK, 2 things to check. First and foremost, when you plug it into the PC does it make that nifty noise to let you know it sees a new piece of hardware?

Second, if it does, you probably need to initialize the disk. Hit the windows button, right click on computer, and select manage. Under the storage category highlight Disk management. If you see the drive there, you can right click and select initialize, or format. From there the system should see the drive.

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The HDD is not accessible by the operating system Digital UNIX during boot At console mode, the "show device" command does not show it in the list of devices. What is the problem? The DEC part no is...


Incorrect Jumper setting (SCSI ID)
Each device on the card/controller cable must have unique ID and must be of the proper type for the card/controller...although some like 50-pin SCSI I and II Are interchangeable, larger, newer drives using Ultra, Ultra-Wide and Differential technologies are not.

Typically the controller is set at 7 or 15, so each attached device (CDROM, HDD, Scanner, Plotter, Tape, etc is allowed to use 0-6 or 0-14 depending on controller type.

Doublecheck that you are not trying to use SCSI-Fast, Wide or Ultra controller with the wrong type/technology drive or (gasp) Differential (used mostly for Tape, Robots, Jukeboxes and CD or DVD Arrays) The others won't work... Diff will smoke the drive.

Good Luck!


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External hard drive can not be seen on My Computer


It might still be connected but may need a letter assigned to the drive, go into disk management and if it is there right click it and assign it a letter. If it is not then look at this forum for more ideas

http://www.techsupportforum.com/hardware-support/hard-drive-support/269193-acomdata-external-hd-not-recognized.html

I hope this helps

to get into disk management, go to Control Panel> administrative tools> computer management and will see disk managment in the left menu (for vista)

Jan 10, 2009 | Hard Drives

1 Answer

Problems with Hard Drive


Hi,

Appreciate the direct "Ask Me".

T your concern:
  • initially, pls verify that it is indeed an external storage problem rather than a laptop USB issue by trying other USB devices and determine if they are recognized and working;
  • disassemble the enclosure of the Acomdata external hard drive and remove the actual hard drive;
  • you would need the use of a 2nd PC, a desktop that could accommodate the HD from the Acomdata (IDE or SATA);
  • install the HD from the Acomdata as a Secondary Master or Slave internally to the 2nd PC;
  • boot the 2nd PC and determine if the HD from the Acomdata will be recognized as a local drive;
  • chances are that the partition of the HD from the Acomdata was messed up. This would explain the blinking blue light;
  • download and install a file recovery program. An example is GetDataBack (unfortunately not a freeware but DEMO is available) and do a recovery. It would take some time based on the size of the HD from the Acomdata;
  • temporarily save the recovered data in the 2nd PC. You can burn this likewise into a DVD backup should the 2nd PC be capable of that;
  • after recovery, re-partition and format the HD from the Acomdata while still attached to the 2nd PC;
  • should the re-partition and format be successful, you can transfer back the temporarily saved recovered files;
  • a nice, simple, fast and safe partitioning/formatting software is Partition Magic (unfortunately not a freeware but FREE TRIAL is available).
  • should the re-partition and format be not successful, you can replace only the HD and/or claim warranty.
Hope this be of initial help/idea. Pls post back how things turned up or should you need additional information.

Good luck and kind regards. Thank you for using FixYa.

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Acomdata External Hard Drive blue light constantly blinking and not recognized by computer


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Aug 04, 2008 | Acomdata (HD320UFAPE5-72) (HD320UFAPE572)...

1 Answer

Computer won't recognize External hard drive


tru to see the driver , and make sure it's properly installed , by following this path
Right click on My computer >>Properties>> hardware tap>>device manager
then expand Universal Serial Bus Controller , if there's a yellow sign on ur device name , then right click and chose , install driver

Jul 12, 2008 | Acomdata Hard Drives

1 Answer

Acomdata external hard drive


Hi,

No ned to check in that.

The external hard drive can be fomatted by : 

Open the my computer, in the my computer or explorer window you should see the drive letter for the external drive.

Right click on the drive you will get the popup menu.

In that select the format option.

But always use NTFS file formatting system.NTFS provides several advantages over FAT32, including support for larger ile sizes.

Use the full format option.

Wait for sometime, until the format is completed.

Then you are good to go.

Good Luck.

Live, Love, Laugh.

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