Question about HP OfficeJet 7310 All-In-One InkJet Printer

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Black ink stall damage

I tried to put new black ink into the stallin printer and this little metal thing which is on the right of the stall ()black ink socket) went out and I cannot fix it also I think there can be a need to replace (sorry for my English)
this white paper thing which is transfering black ink from cartridge into the paper. I was wondering if it is better and cheaper to fix it or buy new socket-stall for this printer?
Can you help me with that?

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  • monap Mar 25, 2008

    I also had this problem, the little metal wire on the right side of the ink stall comes out of position and I think the little white plastic tab that was supposed to hold it in has broken off. How can this be repaired?

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This is a known issue with this model HP printer -- they are extending the warranty and sending replacement refurbished printers. It takes a LOT of patience, but many folks have posted tips on how to talk with HP to get the problem resolved at this forum:
http://www.fixyourownprinter.com/forums/inkjet/50913#1

I suggest you read through those messages before contacting HP. Best wishes!

Posted on Jun 04, 2008

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The ink cartridges sit inside this area made up of three (3) light grey plastic "walls". The middle "wall" has a spring on it that is held onto the wall by a little molded *** that is part of the plastic mold. This *** breaks and the color ink cartridge will not sit in there correctly.

agrebe@sbcglobal.net


You could use epoxy.
Drill small hole and cable tying the wire in place.
If the spring has ripped a hole in the printhead contacts, then you will not be able to fix it.

Posted on Apr 06, 2008

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