Question about HP OfficeJet 7310 All-In-One InkJet Printer
I tried to put new black ink into the stallin printer and this little metal thing which is on the right of the stall ()black ink socket) went out and I cannot fix it also I think there can be a need to replace (sorry for my English)
this white paper thing which is transfering black ink from cartridge into the paper. I was wondering if it is better and cheaper to fix it or buy new socket-stall for this printer?
Can you help me with that?
This is a known issue with this model HP printer -- they are extending the warranty and sending replacement refurbished printers. It takes a LOT of patience, but many folks have posted tips on how to talk with HP to get the problem resolved at this forum:
I suggest you read through those messages before contacting HP. Best wishes!
Posted on Jun 04, 2008
The ink cartridges sit inside this area made up of three (3) light grey plastic "walls". The middle "wall" has a spring on it that is held onto the wall by a little molded *** that is part of the plastic mold. This *** breaks and the color ink cartridge will not sit in there correctly.
You could use epoxy.
Drill small hole and cable tying the wire in place.
If the spring has ripped a hole in the printhead contacts, then you will not be able to fix it.
Posted on Apr 06, 2008
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Posted on Jan 02, 2017
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