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Hi, sometimes the buttons get stuck, try hitting the volume key + a few times whilst changing the volume. have a look at the posted video, it is off http://www.abbeytelecom.com where there are loads of how-to videos realating to Samsung phone systems
From ext. 10 or 11, press Feature 00, left intercom (twice), right intercom (once), Dial ext. number of boss' phone. Lights on the line button will indicate ringing state for that line:
Green light - Immediate ring
Fast Flutter Green light - No ring
Slow Flashing Green light - Delayed ring
Press each line key until Fast Flutter Green light appears.
Press Feature 00 to exit programming.
You didn't indicate exact model of your phone. However I have indicated the procedure used for common Vtech's 5.8Ghz phones
Ringer volume • With the handset or base in idle (off) mode, press MENU then press ▲ or ▼ until RINGER VOLUME is shown • Press SEL. You will hear a sample of the ringer • Press ▲,▼ or a digit (0 through 6) You will hear a sample of the new ringer volume and the volume bar will be increased or decreased each time the setting is adjusted At the lowest setting the ringer will be turned off and the display will show: - OR - • With the handset or base in idle (off) mode, press or of the volume control will directly go to ringer volume menu • Press ▲ or ▼ to adjust the ringer volume
Here are some suggestions
You may adjust the ringer, speaker, handset and headset volumes independently with
the VOLUME ^ and VOLUME v buttons. Your telephone comes with predetermined
settings which can be adjusted to individual taste. You will hear an error tone when
the maximum or minimum volume level is reached. During volume adjustment, a
?dashed line? icon shows in the display.
Adjusting the Ringer Volume
Press the VOLUME ^ or v button while in on-hook mode.
Selecting a Ringer Tone
You may select the ringer tone for each line independently. You may choose to turn
the ringer off or select one of the four available ringer tones for each line.
1. Press STORE. The red indicator blinks indicating unit is in Store Mode.
2. Use the number pad to select a ringer tone 0 through 4 (selecting 0 turns the ringer
3. Press STORE and then press the desired line button.
NOTE: The line indicators continue to flash for incoming calls even
with the ringer disabled. You may not select the same ringer tone
for both lines.
Checking the Ringer Settings
Check the setting or each ringer (on, off) by pressing STORE, followed by LINE 1 or
LINE 2 button when the phone is on the hook. The ringer setting of the selected line
will be shown in the display.
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