There are two ways to move/download your xbox 360 profile. One way is is download it via an internet connection and the other is physically transferring it via usb drive.
To download your profile press the xbox button in the middle of your controller to access the xbox guide and then select download profile.
If you do not see this option sign out of your profile first.
Then enter your profile information. If you do not know your information check out this site in order to retrieve it.
http://support.xbox.com/billing-and-subscriptions/account-management/forgot-microsoft-accountThe rest should be pretty easy. Just follow the prompts and your profile will start downloading.
The second option requires some sort of external memory device like a USB drive. This option still needs your account information so make sure you still have that handy.
Plug your external memory device via the USB ports on the front of the console (or the one on the back if those are full). Then go to settings in the xbox home page and then select storage, All Devices, Gamer Profiles. Select the Profile you want to move and then select Move. Move your profile to the external and reverse the process on the target console to upload the profile to the hard drive.
If any of these instructions are confusing or you would like more detail, check out this xbox support website for more information.
http://support.xbox.com/en-US/xbox-360/settings-and-initial-setup/profile-move-delete
had unit repaired for rings of death and before sending away for repair we disconnected memory. got it back reconnected memory and cannot retrieve profile to gain access to memory to stored data. is there some how to find out our initial setup of the x box when we first purchased it because it keeps asking for our user name and password to retrieve our profile and when we enter them it keeps saying invalid. we really dont want to start over again and lose all of our memory because we have a 120 gb and we have alot of things stored
Is the profile unable to be recovered or is content connected to the profile unavailable?
do you have a friend that has a system?....you could recover geamertag at their place and memory unit it to your harddrive, that should do it...
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