Question about Xerox WorkCentre PRO-215 All-In-One Laser Printer

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J2 Error ? Xerox Pro 215

We thought it was a simple paper jam, which was cleared.  Now we can't print because of a consistent "J2" error message that we can't clear.  I was hoping to find a manual online to find out what the error means.....nothing.

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  • Anonymous Dec 30, 2008

    same

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  • 2,072 Answers

J2 means your drum needs to be replaced. The life of the drum is expired.

Posted on Mar 13, 2008

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2 Answers

Fuji Xerox cm205fw keep getting paper jam message


Just for any others with this question, I have been plagued with the same problem with my CP205 and CM205 printers, and discovered with the CM205 that it does still have a small scrap of paper left in the end of the paper path, near where it ejects. This can't be seen if you are looking inside the printer from the back door, hence anyone thinks it's clear, but if you open the main top door, by lifting up the control panel, and shine a torch down there, that's where you will probably find the small scrap of paper, which is stoping the printer from working. I managed to remove mine with a set of small tweezers. It would help if the machine could give you a more accurate error message, eg, lift the TOP door and remove paper jam.

Cheers, Vaughan

Jun 25, 2012 | Xerox Printers & Copiers

1 Answer

08,045.43:5458 power outage happened, when power


This error indicates that the paper path motor stalled. Clear the paper jam, power off the printer for 30 seconds and then turn it back on.

Here's how to clear a paper jam from Xerox website, depending on the location of the paper jam: http://www.support.xerox.com/support/phaser-8560mfp/support/enus.html?operatingSystem=win7x64&fileLanguage=en

Feb 19, 2011 | Xerox Phaser 8560MFP Laser Printer

1 Answer

My Xerox Workcentre copier gives an error message E2 paper jam and I have cleared every possible jam. The copier still thinks its jammed and won't start up now.


I just had this same issue with my phaser3300MFP. Initially I thought this was a software issue but after careful inspection, there indeed was still a jam. I would check the fuser area of the machine. There is most likely a page jammed in that area and they can be hard to see.

Nov 10, 2010 | Xerox WorkCentre XD155DF Laser Printer

1 Answer

Installed new 084K18470. Error e2-3 will not clear.


E2-3 is paper jam at tray 3 check paper path as paper exits this tray.
-Carl, please let me know if this helps.

Jan 21, 2009 | Xerox Phaser 4500/YDX Printer

1 Answer

Xerox pro 215, error H4 please help


H4 is a fuser error....not getting up to temperature.

Press [C] (Clear), press [Image Quality], press [C] (Clear) again, press [Image Quality] again.

If this doesn't bring it back to operations then the fuser lamp needs to be replaced.

Jan 17, 2009 | Xerox WorkCentre M20i All-In-One Laser...

1 Answer

Xerox WorkCentre Pro 215 E2 Error Code


Normal 0 I suggest you get a sheet of Card Stock (Heavy paper) and place it in the feed way. Then press the print button applying a slight amount of pressure on the Card Stock so it will feed through the printer. The reason for this is in some cases I have been able to clear the paper track of debris that was deposited there over time.
Worth a try, as I have fixed a number of printers this way, saving costly repairs.
Hope this helps. Bud

Nov 19, 2008 | Xerox WorkCenter PE120i All-In-One Laser...

1 Answer

Xerox Workcentre Pro 215


This should resolve that fault code


NOTE: Some Status codes will not clear even though the problem has been fixed. Status codes that will not clear must be manually reset using the 'Fault Reset 14 Procedure'.
  1. Locate the [C] (Clear) button on the Control Panel, at the far right.
  2. Locate the Image Quality button, below the Auto on the Control Panel, toward the left side.
  3. Press the buttons in the following sequence within 4 seconds. Press [C] (Clear), press [Image Quality], press [C] (Clear) again, press [Image Quality] again.
  4. The error code should disappear. If the Status code does not clear, repeat step 3 until the status code clears; but no more than five times.
  5. Use the [10] and [1] buttons to enter 14 on the Display Screen, as if you were to make 14 copies.
  6. Press the [Start] button. The machine should be ready to use.
  7. Make a copy, to check that the machine is working properly

Jan 24, 2008 | Xerox WorkCentre PRO-215 All-In-One Laser...

2 Answers

J2 Error


check for a paper jam in the machine and in the paper tray, if no paper is found take out toner cartridge shake it slightly and reinstall. Also turn machine off & unplug. Let me know if you need more help.

Oct 26, 2007 | Xerox WorkCentre XD100 All-In-One Laser...

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