Question about Brother MFC-620CN All-In-One InkJet Printer

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Unknown error message UNABLE TO INIT. printer just stopped working

Brother MFC-620CN printer just stopped working. Error message UNABLE TO INIT. Can you help?

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  • 9 more comments 
  • Anonymous May 07, 2008

    same prob, unable to intit.Help!!

  • Anonymous May 29, 2008

    I turned power off and left it overnight. Problem still exists. When I select menu I don't see bk-copy as eddy suggests. Am I doing something wrong?

  • ykenlee Dec 10, 2008

    I have the same problem, followed the steps and have machine error 41.

    Appreciate any help to resolve this unable to init problem.


  • Mattabyte Apr 23, 2009

    i have the same problem i have done as was described to and get machine error 31

  • Anonymous Mar 16, 2014

    printer brother J315W unable init 48

  • Anonymous Mar 17, 2014

    Please solve my printer problem error code show unable to Init. 50

  • Anonymous Mar 18, 2014


  • Anonymous Mar 21, 2014

    error unable to init. 44

  • Anonymous Mar 22, 2014

    brother mfc-j220

  • Anonymous Mar 26, 2014


  • Anonymous Mar 31, 2014

    wont print



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Press menu then start bk-copy then fourtimes arrow up. machine switches to maintenance mode. press start bk copy. what two digit error code does the display show off? Post here again

Posted on Mar 13, 2008

  • Angelica Serafin
    Angelica Serafin Jan 05, 2015

    What does bk -copy means? Im sorry just repairing this printer by my own and i don't know what it means.


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  • 1 Answer

I change inks but he did not see yellow ink,could you help me

Posted on Nov 11, 2009


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My brother mfc 495cw keeps giving an "unable to init." error message.

Hi. my machine model MFC 495 CW. I did any step but my machine till show up unable to Init. 4 F. please can you help me about that. thanks you very much


Sep 07, 2010 | Brother MultiFunction Center MFC-440CN...

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Unable to init

That error is very general, usually just a piece of paper caught either on the extreme right or left hand sides driven there by the carriage assembly after a jam. You need a flashlight to see and also pull the carriage out of the right side, carefully, to look where the printhead parks when shut down.

Feb 09, 2010 | Brother MFC-620CN multifunction Color...

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MFC-640CW Switch on error message: "Unable to Init! - User Guide says this is a mechanical fault or jam - not a jam all clear. There is an empty Cyan ink cartridge message as well which is correct. Also...

If there is no jam it is generally a mechanical issue such as...

1. The planetary arm assembly not engaged correctly
2. Ink cartridge/purge switch harness not connected correctly
3. Purge cam switch broken
4. Gear(s) on maintenance unit broken
5. Paper feed motor broken
6. Main PCB defective

I find that if there was a paper jam, and the user pulled the paper out, option 4 is most likely. It is the smallest of cracks but ruins everything!

You will need to contact your local ASC for repair, find it here.
Thank you for using FixYa! – Don’t forget to rate our service.

Nov 09, 2009 | Brother MFC-640CW All-In-One InkJet...

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I am getting a unable to initialize Error in Brother printer

uninstall then reinstall the printer after you reboot. don't forget to load the drivers.Hope that helps. good luck

Sep 03, 2009 | Brother MFC620CN Home/Office Color Inkjet...

2 Answers

Error 46 Unable to Init.

No need for part necessarily
SkipperOz solution pasted below

MFC-5440CN saved from the tip!
"Unable to Clean" message - found TrickyDicky's sltn 4 for various printers.
Went into maint mode as per sltn 4 - verified error 46.
"The user can establish the internal Machine Error Code as follows: pull the mains cable out of the machine (power off), hold down the Menu/Set key, re-insert the mains cable into the machine (power on). The internal Machine Error Code will be displayed."

Keyed in 80 - stepped through the items with "down" key and located Purge Counter.
"Press the 2, 7, 8, and 3 keys in this order to reset the purge count to zero
Press the Stop/Exit key to return to the initial stage of the maintenance mode.
Press the 9 key twice to return to the standby state."

This worked brilliantly - no need to tamper with any parts of the printer. Purge Counter reset did it all. Fully functional printer.

Thanks TrickyDicky for info on verifying the error code and purge reset

Apr 03, 2008 | Brother MFC-5440CN All-In-One InkJet...

1 Answer

MFC-620CN can go through this link, and enter model number, then ask for user manual.

Mar 10, 2008 | Brother MFC-620CN All-In-One InkJet...

1 Answer


Does your computer have the drivers? Try reloading them. Check your cables replace the cables. UNPLUG IT then plug it back up.

Mar 10, 2008 | Computers & Internet

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