Here's a link from which you should be able to download the online manual with a troubleshooting section that includes specific instructions on clearing a paper jam. See also
this page, as I have no great confidence in the links I get from canon, their website is so backwards. If you choose the service and support option, then ask "how do I clear a paper jam" you'll see the instructions they offer.
Issue:
Paper is jammed inside the printer
Solution:
Remove foreign object from paper feed area (MP130)
Remove foreign object from paper feed path
If error message
-
[PLEASE CLEAR PAPER JAM AND PRESS [OK]] or
-
[CHECK PRINTER]
is displayed, follow this procedure to remove paper or obstructions from the machine.
Clearing Jams In The Paper Output Tray:
- Gently pull any jammed paper out of the Paper Output Tray.
- Press .
- If you cannot see any jammed paper in the Paper Output Tray, remove it from the machine's interior.
- Press to power off the machine.
- Lift up the Scan Unit until it locks into place.
- Open the Paper Output Tray.
- Look in the print area for an obstruction (such as a paper clip, staple, tape, etc.) and then remove it.
- If you are printing from an application software, follow the instructions displayed on your computer.
Clearing Jams From The Auto Sheet Feeder:
- Gently pull out any jammed paper from the Auto Sheet Feeder.
- Press .
- If you are printing from an application software, follow the instructions displayed on your computer.
Sorry I can't offer you much more, but just try to get all the bits out. Sometimes a pointy tool on a vacuum will help. Otherwise, maybe you can wrap and tape a post-it note around a popsicle stick or something to reach the paper and try to coax it out, or maybe a bit of folded tape on the end of a ruler or something like that. Good luck.
I hope this information allows you to resolve this issue. If you need further assistance, please post back with a comment to this thread.
If I've managed to answer your question or solve a problem, please take just a moment to rate this post....thanks!
Thank you. I already took it to a repair shop I found via customer service. They showed me how to remove the cover and get to the rollers and clean them. Seeing it done now and your helpful note hopefully enables me to do it myself next time (if there is, it's not been cleaned since I got it 6+ years ago) if it doesn't wear out by then. Thanks very much for your replies and helpful suggestions.
Roger
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