Question about Sony Playstation 3 (PS3) Console

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Ps3 System Update Failed, PS3 boots with error code 8002F14E.

Downloaded and applied PS3 system update. Download successful, install failed, system rebooted and now displays a message saying "Contact Technical Support" with error (8002F14E).

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  • Anonymous Mar 22, 2008

    error code 8002F14E

  • Anonymous May 16, 2008

    I downloaded version 2.03 from sony site, while upgrading my PS3 from version 2.01 to 2.03 the installation stop at 63% displaying error 8002F14E.what can I do from here?



  • sedno Jun 16, 2008

    I did the reset to fix my error but after I did it the video went out but it does power on, any ideas?

  • Anonymous Oct 20, 2008

    I have the sam problem with the 2.50 update, sony says I am the only person on the planet with this error.

  • runninggeek1 Oct 28, 2008

    i have tried holding down the I/O button on the front while it boots, but it only beeps 2 times and then turns off. I have the same 8002F14E, but sometimes it says 8002F057

  • Anonymous Jan 17, 2009

    i have the same error =$ what should i do!

  • vaughany628 Jan 22, 2009

    tryed to download upgrade 2.60 but it failed now im stuck un a loop of turning my system on it trys automaticaly to download this again and fails leaving the message that says contact technical support error (8002F14E) leaving me only able to turn off my system. how can i fix it?

  • baldyman09 Jan 23, 2009

    Help me please, I downloaded the latest update as advised v2.60 I believe, and now it gets to 15% and fails with error code 8002F087 every time. I have tried resetting with my finger on the on/off and 3 beeps but it still tries to update and stops, aaaaaaaarrrrrrghh!

  • triznels Feb 03, 2009

    Got my system back from repair (it broke 3 months after i bought it) and it wouldnt take a disc the first time i booted it up. tried to update the system to see if it was a software problem and got this stupid error code. PS3 is a freakin waste of money, i should have bought a 360!

  • ssmb Mar 01, 2009

    i tryed playing midnight club4 and the ps3 started a system upgrade and stopped at 7% then stoppedand said there was an error during the upgrade 8002f14e even if i turn the ps3 on and off the screen goes dirretly to the upgrade when i turn the ps3 on . i cant even get2 the start up menu

  • number8m8 Mar 21, 2009

    Upgrade to 2.60 failed, system now **** in a loop trying to apply the upgrade and failing

  • Jason McKenzie
    Jason McKenzie Mar 28, 2009

    I tried the "remove the HDD" bit, but when the screen goes blank for 30 seconds, it doesn't give a message that the HDD needs to be reforammted, it just shuts down. So it's a No Go on that one. I even tried putting in a different HDD, to see if it would let me format it and start over, but that doesn't work either. None of these solutions have worked.

  • Anonymous Mar 29, 2009

    codice errore 8002f14e

  • Anonymous May 08, 2009

    help me

  • Anonymous May 11, 2009

    i tried taking out my hdd wen the update begins but then i never get the message saying it needs to be reformated


  • hugoproblem
    hugoproblem Aug 29, 2012

    Anyone know what it means when it gets to 99% and then throws the 8002F14E error?

  • hugoproblem
    hugoproblem Aug 29, 2012

    Anyone know what it means when it gets to 99% and gives the 8002F14E, I can hear the blu ray drive check for a disk whenever I start the PS3 up, but it doesn't fail at 70% like everyone else thats having a Blu Ray error.

  • lori Jul 30, 2013

    This is the best solution i have found so far.http://www.ps3lightsfix.com/

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-Open the side of your PS3 where your HDD is. Take the screw out, but leave the HDD in.
-When the update begins, pull your HDD out of the slot. It will tell you an error occured and it tells you to restart your system and try again. Instead, let the count from 60 run out, your screen will go blank for about 30 seconds then it will start back up and tell you that your Hard Drive needs to be reformatted. If you do not get this msg after 30 seconds, do it again until it does! Now, slide your HDD into place again - (make sure your controller is PLUGGED IN) and press the white PS3 button on the controller. It will then ask you to either press start and select at same time OR white PS3 Button - PRESS START and SELECT. Do not agree to user agreements!! Simply hit cancel and it will kick back to the PS3 start up screen.

Posted on May 09, 2009

  • Zenix
    Zenix Apr 27, 2013

    This won't work :/

  • Md Amaad Ali
    Md Amaad Ali Mar 17, 2014

    ps3 super slim 12 gb ihave no internal HDD plese help me pleas

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Have you tried hard resetting your system? Turn off the power in the back of the ps3. Turn it on while holding down the I/O utton until it beeps 3 times.

Posted on Mar 14, 2008

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I experienced the same issue. I tried removing my blu ray drive before updating...although the blu ray drive did not accept disks. I guess the system stills needs all parts recognized during the update process. After hooking my blu ray back up, I booted one more time and the update immediately completed and the home screen shortly oppped up. Hope this helps...Leave all parts assembled during update process.

Posted on Jul 20, 2010

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  • Richard T Apr 04, 2011

    COOOOL I'm glad I found your post. The post above about being SOL is not cool and not thorough. I had my drive unhooked when I tried to apply an update and got this error. Just hooked it back up and re-did the update and all is well. Thank You!

  • ProGamerz May 27, 2011

    wow awesome... idk if it worked yet, still attempting the install but.... recently i had removed my blu ray player because the eye burnt out and im using the ps3 basically as a 80G movie player. :) yup it worked... best advice ive seen ty so much

  • shadow_the_t
    shadow_the_t Mar 15, 2013

    Thanks allot! After putting back the blu-ray disc drive it worked!

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I just fixed mine, the update was stopping at 69 percent, i found out if the update stops between 60 and 70, means that there is a hardware problem (wifi board or blu ray drive) after replacing my wlan board the update went to 100 and now is working fine, also if the update stops around 40, means that ur hdd is the problem

Posted on Jun 27, 2010

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Literally jus got mine working.......... let it try install up date until it crashes at whatever percent and 8002F14E message appears. Hold power button for ten seconds and my PS3 turned off. switch off at the back. Hold finger on power button and switch on at the back. I lost my HD screen it went bak to normal settings so I knew something changed. My install completed and asked if I would like to switch bak to HD input and output. Literally just working before i messaged this :)

Posted on Apr 02, 2010

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I JUST FIX MY SYSTEM!!!! I Unplug the Blue ray, try to download then it will fail. then Reconect the blue ray, then pull out the HDD just before YOU get an error code, for me was between 72%-80% then it should work!! YAY!!!

Posted on May 03, 2010

  • andyhill33 Oct 04, 2010

    i had issues with the processors and followed gilkseys guide on youtube which seemed to work but upon putting it back together the ribbon cable connector snapped and i had the error code keep coming up. took it apart again and connected the cable with tape and crossed fingers it seems fine so far!!! cheers

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Ok, I had this exact same problem, it turns out that nothing wrong has really happened, it should merely be a hickup of the system. You see the update did actually apply. All you have to do is hold the power button on the front of the PS3 for 10 seconds and it should either revert to the last working OS, or more likely to the newest updated version that you just got. I hope I explained it correctly, but I fear if this doesn't work... you are probably SOL.

Hope it helps man.

Posted on Oct 23, 2008

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Any updates to this problem? I have tried all of the solutions and nothing works.

Posted on Jan 03, 2010

  • Geriatrio Dec 10, 2011

    Check to make the sure the blue light is on. If it is NOT, the ribbon cable isn't properly hooked up. The blue light is the indicator light for the blu-ray drive. Just make that simple connection and your good to go. I did it in 2 minutes! And I can do it, so can you! Be sure you check both ends of that ribbon cable.

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I've come against the same wall.
Apparently it is because my BluRay drive is unreadable.
I tried looking at the connections but everything is tight.
But still, trying to put in a disc is useless. Nothing happens.
Upon further search, it would seem that if something is amiss when you do an update, this loop will happen.
I tried the format and then put the software on the USB trick, still nothing.
Even formatted the HD in my computer, still nothing.
Even did the trick of slipping the HD out when it's updating, then I format and hit cancel to the agreement. NOTHING.
Nothing to do but throw the thing away. Though if you know of a WORKING solution, please post.

Posted on Jul 08, 2009

  • shallz_z Aug 24, 2010

    i found if the under cable isnt plugged in all the way you will get the error code so i made sure it was in secure and put some tape were it plugs in to the board and tape on the cable so it wouldnt come loose and now i dont get the error code.

  • shallz_z Aug 24, 2010

    and my blue ray wouldnt read my games and after everything works great .

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I had the same problem. If u get error 8002f14 on 70 ish % of installation that is cuz there is a fault with your blue-ray drive. If you sure that there is nothing wrong with your drive try to disconnect and inspect for any damage main ribbon from motherboard to blue-ray (both ends). Than put it back but make sure that ribbon is in correct position and that clips are locked securely. This worked for me.

Posted on Dec 31, 2010

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I had this problem after I fixed the YLOD. It was because the ribbon clip for the blu-ray drive had broken off. I simply held the ribbon in place firmly with my finger whilst I ran the update. It used to only get to about 75-78%, until I held my finger firmly on the connection. It then ran from 75-100% quickly and with no problems. However after I completed the update I was still unable to play games as the blu-ray drive would'nt read the disc.. :(

Posted on Oct 07, 2010

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Ok, just to clarify this error, it is usually caused by an error with hardware within the system, for instance if you have a broken or missing Blu Ray drive.
The removal of the hard drive is the way it works but there is a very important step you have to follow as well.
IMPORTANT :- YOU WILL LOSE ALL SAVED DATA ON YOUR HARD DRIVE USING THIS METHOD!!!! READ THROUGH THESE INSTRUCTIONS FIRST VERY CAREFULLY BEFORE DOING ANYTHING. MAKE YOURSELF FAMILIAR WITH THE PROCEDURE SO YOU GET IT RIGHT FIRST TIME!!! PRACTICE THE DISK INITIALIZATION PROCEDURE FIRST!!

Step 1. If your system is in the "update loop" then continue. If it is some other error do not follow these instructions. MAKE SURE YOU HAVE A PC CLOSE BY AND A SATA USB HARD DRIVE DOCK WHEN FOLLOWING THESE INSTRUCTIONS!!
Step 2. When your system is turned on normally and informs you the last update was cancelled and installing again, unplug your hard drive at the side of your PS3 while it is installing. It is under a little cover and held in by a little blue screw. Before continuing to the next step take your PS3 hard drive to your pc and connect it to your SATA dock. Go to Control Panel -> Administrative Tools -> Computer Management -> Disk Management. Your PS3 drive will probably be listed as "E:" drive if you have nothing else attached. Look carefully at the bottom of the screen where it tells you the disks attached. Your PS3 disk should be listed as "Not initialized". You need to right click on the little window where it says "Not Initialized" and click "Initialize Disk". Continue to next step.
Step 3. An error will come up on screen after you unplugged your hard drive, usually different from the 8002F14E error. A countdown will start from 60 seconds saying the system is going to be restarted. If everything went well with the previous step you have managed to get back to your PS3 before the countdown has ended. Let the PS3 restart.
Step 4. Plug your hard drive back into your PS3 when you have a blank black screen and the power light is green after it has restarted, NOT BEFORE!!!
Step 5. It will seem like nothing is happening but it will eventually say your hard drive needs formatting. Continue with the format. After the format is complete your system should now restart without the install process back into the XMB.
Step 6. DO NOT TRY TO RE-UPDATE UNTIL YOU HAVE FIXED WHATEVER WAS BROKEN TO MAKE THE PATCH SCREW UP!!!

I hope this helps anyone with this annoying error, the only reason I used this method was because my Blu Ray drive was faulty and it would not let me update, SONY sucks IMHO when it comes to patches.

Posted on Jul 28, 2010

  • Md Amaad Ali
    Md Amaad Ali Mar 17, 2014

    my ps3 is super slim 12 gb i have no internal hard disk please help me

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Hey, I had this problem too and it cost me two days to fix it. It appeared on update and it looped with this error. I thought maybe poroblem is hdd so i formatted it and reformated all day long - it didn't help - still this error. I reconnected blu-ray, it didn't help. But there was broken fix on the motherboard, so I connected ribbon and fixed it by piece of carton up to the ribbon. And it worked!!! So the problem is blu-ray and 70% that it's ribbon, not the drive itself (my drive don't read discs, but update installed anyway).

Posted on Aug 19, 2010

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Shambies.

Posted on Jun 07, 2009

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I found a solution for the failed update if you open the ps3 and remove the clock battery from the motherboard for about a min the ps3 forgets what its doing and just gos back to the original os i just found this out today and i have helped 3 of my friends all with different error codes

Posted on Aug 04, 2010

  • drop-in-101 Sep 03, 2010

    disconecting the battery dint do nothing still does the same thing

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Try this guide, it's got all the fixes you would ever need and helped me out a treat! http://www.ps3lightsfix.com/?hop=lulu84

Posted on Oct 10, 2010

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Problem: Error 8002F14E
Tried:
-reset (power switch off +two fingers on ON/OFF button and eject) didnt help
-refitted the flatcable of the BR-drive didnt help
-removed the HD during reboot+waiting 60 secs for notification+inserted HD+used (USB connected) controller+PS-button+(simultain)select and start button didnt work
Solution (for me that is):
-1st
make USB suitable for updating http://us.playstation.com/support/systemupdates/ps3/pc_update/index.htm
-2nd
insert (USB connected) controller
-3rd
insert USB memory stick with the update
-4th
remove the HD during update+then waiting 60 secs for notification (wait for it)+PS3 reboots+insert HD just after reboot (black flash of screen)+then use (USB connected) controller with PS-button then (simultainious) select and start button-System will update form USB+Wait for it, it reboots and asks for an update+cancel this.
-5th
System is on version 3.66 save games are still there.
Good luck

Posted on Jul 08, 2011

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My friend have almost the same problem here but when he try to reformated the hdd it works. But my own ps3 did not work, on the 70% it goes blank and i try to on/off the power the first screen i saw was installing update it come to 100% and blank iwat 30minutes nothinng happen, i try to on/ff again just the same like that, any body have the solution?

Posted on Jun 07, 2009

  • davie271406 Jul 13, 2010

    i had the same problem the update would get to 75% then say error occured during update operation with the code 8002F14E however the console had developed the ylod before the update and i had taken the blu ray drive out and put it in another witch had a faulty drive and losing all my game saves, trophies etc you can say i was more than slightly miffed but i fixed the original ps3 with the ylod so i could back up the data and sync the trophies but like i said it would only get to 75% so just as a hunch i put the blu ray drive back in and it updated no problem! how happy was i not having to start each game from scratch!

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I have no idea how to fix this.... I tryed all of those solutions but nothing works ..the only thing I've noticed is that I got my 8002f072 error on 87%, but if I slice out my HDD before 80%, I can get to 99%... But after that rror 8002f14e or instead of that just a black screen... So any ideas please?

Posted on Mar 18, 2013

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I tried all the ideas shown here, but failed each time to fix the problem. I was about to give up when I decided to dump the blu-ray drive (to limit issues) and hook up just the drive board using the fat ribbon and the side power wires. All other items were removed from the machine. The blue light came on (for the first time) and the update successfully completed! So if you have a malfunctioning blu-ray drive, just hook up the board by itself and try that!

Now if only I could get the drive to read a disc (4 drives tried, no go, think the board is bad). Any ideas?

Posted on Dec 28, 2012

  • Michael Evans Dec 28, 2012

    I tried all the ideas shown here, but failed each time to fix the problem. I was about to give up when I decided to dump the blu-ray drive (to limit issues) and hook up just the drive board using the fat ribbon and the side power wires. All other items were removed from the machine. The blue light came on (for the first time) and the update successfully completed! So if you have a malfunctioning blu-ray drive, just hook up the board by itself and try that!

    Now if only I could get the drive to read a disc (4 drives tried, no go, think the board is bad). Any ideas?

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Confirmed blu ray cable yaay

Posted on Feb 25, 2012

I had this problem with 2.52. Was getting to 3% then coming up with the "8002F14E" error. Looked on some other forums and a guy said to download the update to a memory stick and putting it in the front and after a few tries it usually works again. On my second try of this it is currently working! on 55% at the moment and going strong *Touch Wood* So yeah if anyone is having this problem try this and it should work, may have been a coincidence but it's currently working for me, 70%!

Hope this helps.

75%!

Posted on Nov 07, 2008

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treborswindl
  • 212 Answers

SOURCE: PS3 Update successful,install failed,systemrebooted,error8002F14E

On the playstation 3 site error code tool says this code is an issue updating the PS3 sytem software. Try to start with the hard drive uninstalled then try again installed. If that dont help i would format the hard drive in a laptop and see if it helps. worst casr scenario you could dissasemble the PS3 and unplug tha battery on the main board and see if that helps. Good Luck

Posted on Nov 24, 2009

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1 Answer

I've gotten the error code 8002F14E after upgrading my ps3 to the latest version. system update stops at 68% and then this error pops out.


It is because you don't have the blu-ray drive connected that is making this fail. Hook it up again then try to update. If it doesn't update that way try downloading from Sony's site to a USB drive and update that way. If the laser is bad on the drive you may just want to get Sony to repair/ replace it, even if out of warranty as that is still cheaper than buying a new system.
If you cannot get to any menu to tell ps3 where it is to download it.
Then go to System Update but just tell the PS3 to go for an external device instead of looking for it over the internet.

Apr 21, 2010 | Sony Playstation 3 (PS3) Console

1 Answer

I have the error code 8002F14E


try updating it via wired connection, or getting 100% signal wireless, keep on trying until it finishes downloading, if its the last update V3.21 I believe it also happen to me with my 80gb as well! it might also take a really long time to download be patient

Apr 13, 2010 | Sony Playstation 3 (PS3) Console

1 Answer

PS3 Update successful,install failed,systemrebooted,error8002F14E


On the playstation 3 site error code tool says this code is an issue updating the PS3 sytem software. Try to start with the hard drive uninstalled then try again installed. If that dont help i would format the hard drive in a laptop and see if it helps. worst casr scenario you could dissasemble the PS3 and unplug tha battery on the main board and see if that helps. Good Luck

Nov 24, 2009 | Sony Playstation 3 (PS3) Console

1 Answer

Playstation 3 turns off for every ten seconds and I can't update!


HI. You will need to Clear Any Failed system updates that cause the console to error. Use this procedure to acheive this .
  • With the console off, press and hold the sync up button (the small white one)
  • While holding the sync button press the power button to turn on the console
  • Continue to hold the sync button until the Console has booted up completely.
  • During the boot process the console should clear any failed updates, allowing you to use it normally.

Oct 02, 2009 | Sony Playstation 3 (PS3) Console

1 Answer

Ps3 error 8002f14e


That is Failed Software Update, when that happens the system gets corrupted and cannot load anymore.
All you can do is downloading the update into an USB stick , plugging the memory stick into any of the USB ports on the PS3 and try to run the update again. Do it a couple of times.
If that does not work contact Sony, in some case they will replace the playstation becvause of this error.

Jul 05, 2009 | Sony Playstation 3 (PS3) Console

1 Answer

Error: 8002F14E ?????????????


if your using a router this is the same problem i have i always have to hardwire it straight to my modem and then viola the update works hope this works for you

May 29, 2009 | Sony Playstation 3 (PS3) Console

7 Answers

Error: 8002F14E ?????????????


Hi I AM ZEUSPOLSKA sorry for my english but i have solution this ******* nightmare!!


THIS ERROR EXIST BECAUSE BLURAY IN YOUR PS3 NOT CONNECTED! OR NOT EXIST IN YOUR PS3 OR DAMAGET
UPDATE WILL NEWER COMPLET UNTIL NOT CONNECT YOUR BLURAY

THIS ERROR IS MY NIGHTMARE THEN PLUG BLURAY DVD ROM IN PSC AND THEN PERFECT UPDATE 100%
MY PS3 NOW WORKING WITH UPDATE 2.76
EMAIL TO ME TO QEST.ADAMOPOLE@GMAIL.COM


POZDRAWIAM WSZYSTKICH GRACZY Z POLSKI
I FORUM POLSKIE PS3 KTORE NIE POMOGLO ROZWIAZAC PROBLEMU.



Jun 18, 2008 | Sony Playstation 3 (PS3) Console

1 Answer

Updating PS3 .PUP file


Update data download procedure
  1. Create a folder on the storage media in which to save the update data.
    Using a PC, create a folder named “PS3” on the storage media or USB device. Within the PS3 folder, create a folder named “UPDATE”.
    pc_update_clip_diagram_us.jpg
  2. Download the update data and save it in the UPDATE folder created in step 1.
    btn_download_up.jpg
Notice Be sure to save the update data as noted below. If the data is not saved in the correct way, the PS3™ system will not recognize the update data. The folder name must be in all uppercase letters.
  • Location: Save in the “PS3” folder > “UPDATE” folder
  • File name: Save as file name “PS3UPDAT.PUP”.
Update procedure Notices
  • Do not turn off the PS3™ system or remove the storage media or USB device during an update. If an update is cancelled before completion, the system software may become damaged, and the system may require servicing or exchange.
  • The power button on the PS3™ system front is not active during an update.
  1. Insert the storage media or USB device that contains the update data in the PS3™ system.
  2. From the home menu, select icn_settings.gif (Settings) > icn_ntwkupdate.gif (System Update), and then press the x_button.gif button.

    sysupdate.jpg
  3. Select [Update via Storage Media], and then press the x_button.gif button.

    viamedia.jpg
    The system automatically searches for and finds the update data saved on the storage media or USB device.
  4. Start the update data.

    network_update.jpg
    Press the x_button.gif button to start the update data. Follow the on-screen instructions to complete the update.
  5. Confirm that the update was successful.
    After the update has been completed, go to icn_settings.gif (Settings) > icn_ps3_systemsettings.gif (System Settings) > [System Information]. If the System Software field displays the version number of the update, the update was successful.
Hint

Mar 30, 2008 | Sony Playstation 3 (PS3) Console

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