Question about Logitech QuickCam Communicate STX Personal Web Camera
The microphone may not work because of a hardware or configuration
problem. To determine if it's a hardware problem, test the microphone
in Sound Recorder.
If you can record sound in Sound Recorder, but not in the QuickCam application, try setting the Logitech Microphone as the Preferred device in Audio Properties.
A multimedia keyboard is a keyboard that has a button which can automatically control your computer volume. If you have a multimedia keyboard installed, the software for the multimedia keyboard may need to be uninstalled in order for the camera's microphone to work properly in Windows. Please contact Logitech with the make and model of the multimedia keyboard that is causing the problem. While we will not be able to assist you other than to advise to uninstall the keyboard software, it will help us determine the root cause of the incompatibility.
Posted on Mar 13, 2008
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