Question about Logitech QuickCam Communicate STX Personal Web Camera

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Im confused i have bought myself a new microphone for my computer but my computer does not pick up any sound....and i cant adjust the mic volume cause the compurt isnt picking up any device what do i do???

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The microphone may not work because of a hardware or configuration problem. To determine if it's a hardware problem, test the microphone in Sound Recorder.

  1. Click "Start," > "Programs" ("All Programs" for Windows XP) > "Accessories" > "Entertainment" > "Sound Recorder."
  2. Click the Record button and speak into the microphone of the camera. You should see the green line move, indicating the application is picking up sound.
  3. Click the Stop button.
  4. Click the Play button. If there is no sound at playback, check to make sure the correct device is selected.
    1. Click "Edit," then "Audio Properties."
    2. Make sure Logitech is listed as the Preferred device for "Sound recording."
The microphone may also be defective. To test this, try the camera on another USB enabled system.
If you can record sound in Sound Recorder, but not in the QuickCam application, try setting the Logitech Microphone as the Preferred device in Audio Properties.
Multimedia Keyboards:
A multimedia keyboard is a keyboard that has a button which can automatically control your computer volume. If you have a multimedia keyboard installed, the software for the multimedia keyboard may need to be uninstalled in order for the camera's microphone to work properly in Windows. Please contact Logitech with the make and model of the multimedia keyboard that is causing the problem. While we will not be able to assist you other than to advise to uninstall the keyboard software, it will help us determine the root cause of the incompatibility.

Posted on Mar 13, 2008

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1 Answer

Cant adjust microphone


Make sure your webcam mic is set as default
XP
Plug in your webcam or headset or mic you wish to use with your webcam
Control Panel (Classic View)
Open 'Sounds and Audio Devices' folder and click on the 'Volume' tab - make sure the speakers are not muted, open 'Speaker volume' and set the sliders toward the upper end.
Open 'Audio' tab - make your preferred mic the default device in the 'Sound recording window'
Open 'Volume' below the window to ensure the mic is not muted
Click 'Apply' and 'OK'
Restart your computer
Configure the webcam / mic to your chat program

VISTA
Plug in your webcam or headset or mic you wish to use with your webcam
TEST SPEAKERS
Right click on speaker icon in System Tray or from Control Panel
Select "Playback Devices"
The speaker icon ( checked as working) and volume level graph should be visible
Right click on the volume graph and click "Test"
Left hand speakers followed by right hand should be heard

SET DEFAULT & TEST MIC
Click "Recording" tab.
Right click on the volume graph and select 'Show disabled devices' and 'Show disconnected devices'
To set your preferred mic as default - click the mic font to highlight and click "Properties"
In lower dropbox display "Use this device enable" click 'OK'
Click "Levels" tab and ramp up sliders ( adjust to suit later)
Return to "Recording". Test mic by speaking and make sure volume graph displays

Restart computer

Plug the webcam and launch the Logitech dashboard ( toolbar )
Open Settings menu ( 2 gear wheel pic )
Adjust mic to suit

Sep 05, 2010 | Logitech Webcam

1 Answer

Is there a microphone on this product? If there is, mine isn't working. How can i get it to pick up on audio?


Check out the audio settings on your computer to see if it can detect a mic

XP
Plug in your webcam
Control Panel (Classic View)
Open 'Sounds and Audio Devices' folder and click on the 'Volume' tab - make sure the speakers are not muted, open 'Speaker volume' and set the sliders toward the upper end.
Open 'Audio' tab - make your preferred mic the default device in the 'Sound recording window'
Open 'Volume' below the window to ensure the mic is not muted
Click 'Apply' and 'OK'
Restart your computer
Configure the webcam / mic to your chat program

VISTA
Plug in your webcam
TEST SPEAKERS
Right click on speaker icon in System Tray or from Control Panel
Select "Playback Devices"
The speaker icon ( checked as working) and volume level graph should be visible
Right click on the volume graph and click "Test"
Left hand speakers followed by right hand should be heard

SET DEFAULT & TEST MIC
Click "Recording" tab.
Right click on the volume graph and select 'Show disabled devices' and 'Show disconnected devices'
To set your preferred mic as default - click the mic font to highlight and click "Properties"
In lower dropbox display "Use this device enable" click 'OK'
Click "Levels" tab and ramp up sliders ( adjust to suit later)
Return to "Recording". Test mic by speaking and make sure volume graph displays

Restart computer

Configure to your chat program

Aug 30, 2010 | Radio Shack VGA PC Camera Webcam

1 Answer

I tested my microphone like i would and then press play but i cant here myself help me


Make sure the mic you want to use is set as default on your computer
Plug the mic in

If you have an earlier OS, you may have to access your hardware from the Control Panel.

TEST SPEAKERS
Right click on speaker icon in System Tray or from Control Panel
Select "Playback Devices"
The speaker icon ( checked as working) and volume level graph should be visible
Right click on the volume graph and click "Test"
Left hand speakers followed by right hand should be heard

SET DEFAULT & TEST MIC
Click "Recording" tab.
To set required (webcam) mic as default - click on mic font to highlight and click "Properties"
In lower dropbox display "Use this device enable" click 'OK'
Click "Levels" tab and ramp up sliders ( adjust to suit later)
Return to "Recording". Test mic by speaking and make sure volume graph displays

Restart computer

Jul 28, 2010 | Logitech QuickCam Express Web Camera

1 Answer

Microphone


Not all webcams have a built in mic, but if yours has one set it as default
TEST SPEAKERS
Right click on speaker icon in System Tray or from Control Panel
Select "Playback Devices"
The speaker icon ( checked as working) and volume level graph should be visible
Right click on the volume graph and click "Test"
Left hand speakers followed by right hand should be heard

SET DEFAULT & TEST MIC
Click "Recording" tab.
To set required (webcam) mic as default - click on mic font to highlight and click "Properties"
In lower dropbox display "Use this device enable" click 'OK'
Click "Levels" tab and ramp up sliders ( adjust to suit later)
Return to "Recording". Test mic by speaking and make sure volume graph displays

Restart computer

Jul 28, 2010 | A4tech PK-635 Webcam

1 Answer

Logitech Webcam Microphone not working


You may have a laptop with another mic installed or other mic software installed
try setting the webcam mic as default

TEST SPEAKERS
Right click on speaker icon in System Tray or from Control Panel
Select "Playback Devices"
The speaker icon ( checked as working) and volume level graph should be visible
Right click on the volume graph and click "Test"
Left hand speakers followed by right hand should be heard

SET DEFAULT & TEST MIC
Click "Recording" tab.
To set required (webcam) mic as default - click on mic font to highlight and click "Properties"
In lower dropbox display "Use this device enable" click 'OK'
Click "Levels" tab and ramp up sliders ( adjust to suit later)
Return to "Recording". Test mic by speaking and make sure volume graph displays

Restart computer

Jun 14, 2010 | Logitech QuickCam Communicate STX Personal...

1 Answer

The only way i can get to adjusting my sound and test it is to use that button in the dashboard in the "audio/webcam settings" button. but the thing is, the button is there, but it wont allow me to click...


Set up Audio example

Laptop x webcam/mic x Vista
If you have an earlier OS, you may have to access your hardware from the Control Panel.

TEST SPEAKERS
Right click on speaker icon in System Tray
Select "Playback Devices"
The speaker icon ( checked as working) and volume level graph should be visible
Right click on the volume graph and click "Test"
Left hand speakers followed by right hand should be heard

SET DEFAULT & TEST MIC
Click "Recording" tab.
To set required mic as default - click on mic font to highlight and click "Properties"
In lower dropbox display "Use this device enable" click OK
Click "Levels" tab and ramp up sliders ( adjust to suit later)
Return to "Recording". Test mic by speaking and make sure volume graph displays
Restart computer
Configure to your chat program

Dec 10, 2009 | Microsoft LifeCam VX-5500 Webcam

1 Answer

IM PLus # 3500 Series Mic works one day but not the next. Video is fine, but mic isn't. I've looked at all the settings but the mic doesn't pick up my voice.


Several possibilities:

1. You may have inadvertently muted your microphone.

2. You may have multiple devices identified as the microphone, so that might be causing a conflict.

Multiple ways these might be fixed:
1. If you have a media-controller keyboard, look for a mute / unmute button there to see if that helps.

2. Alternately, open the Control Panel and open up the Sounds category. Navigate to the Recording tab and ensure you have identified the proper device.

3. Ensure your volume control utility for Recording has not checked Mute on the microphone.

Guessing you are using Microsoft product. Open the Control Panel

Sep 01, 2009 | Logitech Quickcam IM 961361-0403 Webcam

1 Answer

No sound when connected on aim


Is your microphone integrated into your webcam? Make sure the correct device is selected. Go into Edit, Settings, Enhanced IM. Under Audio and Video, make sure the Microphone device selected is a functioning mic, such as Logitech Mic, or if using a headset, select the USB headset (if usb) or your sound card if using a mic plugged into your built in or add-on sound card.

Dec 01, 2008 | Logitech QuickCam Connect Webcam

2 Answers

Microphone not picking up the voice


In order to use another microphone other than the built in microphone on a Logitech web camera, you will need to configure the new microphone to be your system's default microphone.

To change the default microphone in Windows:
  1. Click "Start," "Settings," and "Control Panel."
  2. Open the applet that corresponds to your operating system.
    1. Windows 98 users, double click on "Multimedia."
    2. Windows Me and Windows 2000 users, double click on "Sounds and Multimedia."
    3. Windows XP users, double click on "Sound and Audio Devices"
  3. Click the Audio tab.
  4. Set the microphone to the sound card in the drop down box that is appropriate for your operating system.
    1. Windows 98 and Me users, click on the Preferred Device for Recording box.
    2. Windows XP and Windows 2000, click on the Default Device box under Sound Recording.
If you are using the built in mic, open the Quickcam 11.5 software and adjust Audio Settings.
The Audio Settings provide access to device selection, basic audio levels, and AEC.
  • Select Microphone– Allows you to select desired microphone for video calling and video recording applications.
  • Volume indicator – Indicates the current input volume level..
  • Adjust Recording Volume – Toggles input volume level.
  • Cancel Echo – Enables or disables AEC for RightLight and RightLight 2 supported cameras.
  • Select Speakers – Allows you to select desired speaker source for video calling and recording applications.
  • Audio Tuning Wizard – Launches the Audio Tuning Wizard
If all this fails, it could indicate a problem with your soundcard. Try using some speakers or another mic and see if they work. If they don't, you card is faulty. Remenber to set up your mic in the volume properties. On the lower right hand of the screen, you should see a volume icon. Right click and select open volume control. Select Options and the Properties. Select Recording and check all boxes below. Close that window and now make sure Mic level is max and not muted.

Hope that helps!

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IrishDruid

May 04, 2008 | Logitech QuickCam Pro 5000 Webcam

1 Answer

Problem


Microphones do not require software or drivers to operate. First, double click on the volume icon located in the system tray. If you do not see the volume control for Mic, then you will need to make it show up by going to Options --> Properties --> Check the box labeled Microphone --> Click Ok. You should now be able to see the volume control for the Mic. Make sure that this is not muted and the sound is turned up. Second, you must have a sound card installed in your computer that supports microphones. Please check with your cards manufacturer or PC manufacturer to make sure.

Jul 06, 2006 | GE EasyCam Plus Webcam

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