When a friend sends me a text message, a lot of the time i don't get that message until a few hours and even a few days later. Its very frustrating especially when i send them text messages they get them instantly. I know there being delayed because it displays the time they were sent. I just received one about 10 minutes ago, and it says on the date and time Tuesday, march 23 6:61 PM. Is there anyway to fix this or is my phone just a piece of junk?
I have called Virgin mobile SO many times for almost 9 months now because of text messaging issues. I don't know if it's the phone or the crappy service (the texts aren't the only problem, to this day I have never been able to access the internet on either of the phones I have had with them). I never receive text messages anymore... On a rare occasion I'll get like 5 text messages back to back that are from days before, and then nothing again. I can never tell if the messages that I receive are actually being sent, but I know a few times people have called me frantically because my phone has sent them the same message sometimes up to 80 TIMES. The customer service reps never have a CLUE what they're talking about and they barely speak english. It is so obvious that they are literally quoting directly from the same **** that is posted on their terrible website. I cannot even bring myself to call them anymore because I am so sick of explaining EVERYTHING over again, only to get the same incredibly insulting line "we have opened an investigation into this issue and are working on fixing it". REALLY? FOR 9 MONTHS??? I am SO angry with Virgin mobile's overall terrible service that I have contacted an attorney and am in the process of taking legal action. I suggest everyone else do the same or get new service because this company is merely sitting back and stealing our money while doing absolutely nothing to improve their service.
Not recieving texts from your lg Flare? i think i figured it out.. the faulty programming of the phone is just so bad. you have to keep it on your factory settings. as in have evertyhing the same when you first got your phone. if you changed any settings change them back... now reactivate your phones service. press ##virgin# and go through that process again.. worked for me.
I talked to virgin mobile two days ago and they told me that why I was getting late texts is because they are having problems with the flare itself and they are sending me a replacement "arc" phone. hope it works!!!
Hello,
your phone is good condition from your statement and on my experience were the problem is from and the solution is from your service provider.
what you need to do is that, you need to contact your service provider for forder help
this problem can't be solve from your phone setting it has to do with the cell sensor that is monitory your phone program from there office .
after all these your phone will be able to received text message will doing a short seconds.
Good luck and thanks for using fixya.
My phone has the same problem with text messages coming in late or not at all, and if the text is over a page long I will only receive page 1 (although the first couple of times it was able to receive multiple page messages).
Hey, cheeterio, how did you get them send you a replacement phone? i've called over 9000 times and they just tell me they will "open an investigation" or that i should hold the power button and take the battery out (which makes little to no sense).
SOURCE: LG flare not recieveing text messages
This is a well-known issue with Virgin and the LG Flare. Curious as to why they are still selling it. Virgin will drag this out with you for months, telling you to reset the phone and reprogram the phone and all this stuff that is a complete waste of time. The only thing you can do is call them, let them know you are fully aware that this is a known issue, and demand they send you a different model replacement phone! I've had so many problems with texting on this phone and Virgin being no help that I am now switching to a T-Mobile Flexpay plan! It's the same thing as Virgin's service in that there is no credit check, no deposit, and you pay at the beginning of your month of service instead of the end. The difference is it enables you to use all of T-Mobile's regular plans (instead of prepaid which are never as good), and not have to deal with crappy phones and horrible customer service from Virgin! You have to call or go into a store to sign up for Flexpay, but if you search flexpay rate plans on T-Mobile's site you can read all about them! Good luck!
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