Question about Creative Labs ZEN Vision:M Digital Media Player
My Creative is completely dead. It doesn't turn on. Reset does nothing. Computer can't detect it either. Some people have got a flashing blue light but mine doesn't even do that! Has the battery completely died on me?
Usually this problem is due to the firmware. When the firmware is updated to version 1.62.02, this problem usually will be corrected. The older firmwares have problems in recognizing the battery and allowing the battery to power the unit.
You will need a wall/AC charger for the operation. Plug in the wall charger and USB cable at the same time. Your Zen should power on when connected to direct AC power via the wall charger. Once it is powered on, connect the USB cable to your computer. Then begin the firmware download.
If your Zen does not power on when connected to the wall charger, your unit is dead and its time to replace it or get the motherboard replaced via one of the Repair services offered on this website.
If the upgrade button on the firmware window is not available, it is also time to replace your motherboard due to corruption of a chip on the board.
Posted on Apr 01, 2008
Usually when the blue light flashes, it means you completely used all of your battery power. If you have a wall charger, plug it in. But if you don't just leave it plugged into your computer for about 12-14 hours, thats how I fixed mine.
Posted on Mar 15, 2008
I dont know if this post still working but, ill say my problem, i have a zen vision m 60 gb, first i make a selfmade wall charger and i dont know waht happen and my zen stop working, only the blue led was working but, only for a few times, i put it in the pc charger and the blue led was flashing but only like for 20 seconds, and then stand like on for 5 sec, the screen dont turn on, i buy batery and replaced the old one, y buy the wall charger and let it charge for 5 hour but but the blue led was standing in on, then a tried again with the pc charger and the blue led get flashing normally, i let it charge like for 4 hours, then i tried to put in on again but, the blue led falsh 5 times and dont turn on et all, i wanna know what the hell mean the 5 times flashing led because im about to throw that ****
Posted on May 21, 2012
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
SOURCE: Dead Creative Zen M
try to replace the battery for that my friend. being unused for several months then suddenly charging overnyt would really do damage that we dont think is conceiveable.
anyway, to change the batteries for that, here is a very helpful video on how to replace the battery for your ZEN player.
a new battery costs around 30 dollars.
just do be careful not do damage your player while changing the battery ok.
hope this helps
Posted on Mar 23, 2008
Tips for a great answer:
Sep 18, 2011 | Creative Labs Creative Technology Zen MP3...
Jul 03, 2009 | Creative Labs ZEN Vision:M Digital Media...
Aug 31, 2008 | Creative Labs Zen Neeon MP3 Player
Aug 25, 2008 | Creative Labs ZEN V Plus MP3 Player
May 08, 2008 | Creative Labs ZEN V Plus MP3 Player
Oct 24, 2007 | Creative Labs ZEN V Plus MP3 Player
Aug 21, 2007 | Creative Labs ZEN V Plus MP3 Player
May 29, 2007 | Creative Labs ZEN V Plus MP3 Player
3,295 people viewed this question
Usually answered in minutes!
Level 2 Expert
Level 3 Expert
Level 3 Expert
Step 2: Please assign your manual to a product: