Whirlpool Gold Duet GHW9400P 3.8 Cu. Ft. Front-Loading Washer Logo
Posted on Mar 26, 2010
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What would cause the washer not to start the cycle after the door is closed or not spin the water out of the tub?

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prem mathew

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  • Whirlpool Master 662 Answers
  • Posted on Jun 02, 2010
prem mathew
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Joined: Feb 10, 2010
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Http://www.fixya.com/support/r3574284-checking_the_drain_pump_on_a_front_loade

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1answer

Water will not drain. sewer line is not pluged. Customer service says I could have a plugged filter at the pump ( we have dogs). How do I get to the pump to unclog it. Model EIFLS55IIW woody

Hi agnes! Washing machines, including those built by Frigidaire, have internal pumps. These pumps help drain out the water from the washer tub between the wash, rinse, and spin cycles. If the pump is damaged or the pump pulley system is frozen/stiff, the water can become trapped in the washer tub. In both cases, the pump assembly needs to be replaced. You can check by looking for a few signs that a pump is dying or already dead.
1 Start the washer and wait for the washer tub to fill with water. If you do not hear water or hear a motor whirring, the washer motor may be dead.
2 Open the washer lid in mid-cycle. Note whether or not the inner tub is still spinning around. The inner tub is the inside surface of the washing compartment with many holes for water draining. If the tub is not spinning but the motor is running, it is possible the pump is dead. Check the pump pulley by removing the pump from the washer and trying to rotate it by hand. If the pulley doesn't turn freely and is frozen or stiff, replace it. Also, if the agitator is moving but the tub isn't, this is a sign the pump is dying. For front-loading washers, do not attempt to open the door mid-cycle. Look through the glass door. If there is enough water to come up against the door, the pump is malfunctioning.
3 Wait for the washer to finish its cycle. Open the unit. If water is still in the tub, the pump is likely dying or dead.
0helpful
1answer

How do I clean my washing machine? My clothes and the washer have a mildew odor.

Add the entire packet of "TIDE WASHING MACHINE CLEANER" directly into the tub (no laundry) and close the door.

Press and hold: SPIN SPEED & SOIL LEVEL buttons--then press POWER button.
Wait for door to lock.

Press the START button (6) times--this will fill the tub with hot water to the maximum setting when it stops filling.

Press the START button two more times--this will enable the tub to tumble.
After 3 hours--turn "off" the washer.
Turn the washer back "on".
Select the shortest wash cycle (usually "quick wash") and press "START". This will rinse out the tub.
This method of "TUB CLEAN" is *not* from a service manual but has been the best method for cleaning out LG washers more than a year into incorrect detergent usage.

After this--use the correct amount of "HE" detergent & perform a "TUB CLEAN" cycle every (4) months using the *tub clean* option on the control panel.



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If you need further help, reach me via phone at https://www.6ya.com/expert/dan_73bbd84fe1d95b61

0helpful
1answer

My LG front loading washer makes a train noise during the rinse cycle. What could be the cause?

if it is right after the drain cycle; it then goes into a spin. It then starts to fill with water for the rinse while the tub is still turning. The water entering the tub while the tub is spinning, cleans the tub of soap and the water going through the holes in the tub are causing the noise. It is normal if only in the rinse cycle.
1helpful
1answer

Screen flashing "LE" and will not finish spin cycle?

You MUST use "HE" (High Efficiency-Low Suds) type detergent--but to use the correct amount.
Nearly all brands of "HE" detergent have incorrect instructions.

The correct amount is as follows:

HE: (2) Tablespoons Per Washload

HE 2X (double concentrated) : (1) Tablespoon

HE 3X (triple concentrated): (1) Teaspoon

This reduces/prevents:

1) Musty Odor

2) "LE" Error/Interrupted Cycle

3) L-O-N-G Cycle Times (longer than time displayed)

4) Insufficient Cleaning Results

5) Small Water Leaks from the air vent behind the washer or at the
front door gasket

6) Damaged Hall Effect Sensor (on 2007 or older LG washers)

7) Reduced Spin Speeds (laundry not spin-dried effectively)

Most consumers were doing what is *normally* the right thing to do, which is to follow directions on the detergent label. In this rare case--those directions should be entirely disregarded.

Additionally--in many LG washers--the liquid dispenser cup (blue cup) has a "MAX" line on the white siphon cap.
This was a very big *faux pas* on LGs part--this "MAX" line has NOTHING to do with measuring detergent and should never be used as a guide for determining correct detergent amount.
The "MAX" line indicates how much liquid must be in the blue dispenser cup before it DISPENSES from the bottom of the cup.
This is a very,very frustrating mistake that gives owners much grief.

After three months of incorrect type of detergent or incorrect amount of the correct detergent used--musty odor begins to occur.
After more than two years--a significant amount of soap scum/curd has accumulated in the washer. Odor-causing bacteria flourishes on this build-up.
It is imperative to remove this slimy residue. Tide sells a product called "TIDE WASHING MACHINE CLEANER" which is very effective.

Once a tub has become heavily contaminated--normal methods of performing a TUB CLEAN cycle won't "cut it".

Add the entire packet of "TIDE WASHING MACHINE CLEANER" directly into the tub (no laundry) and close the door.

Press and hold: SPIN SPEED & SOIL LEVEL buttons--then press POWER button.
Wait for door to lock.

Press the START button (6) times--this will fill the tub with hot water to the maximum setting when it stops filling.

Press the START button two more times--this will enable the tub to tumble.
After 3 hours--turn "off" the washer.
Turn the washer back "on".
Select the shortest wash cycle (usually "quick wash") and press "START". This will rinse out the tub.
This method of "TUB CLEAN" is *not* from a service manual but has been the best method for cleaning out LG washers more than a year into incorrect detergent useage.

After this--use the correct amount of "HE" detergent & perform a "TUB CLEAN" cycle every (4) months using the *tub clean* option on the control panel.

Most digital-controlled front load washers have a software feature that consumers are unaware of.
If excess suds is detected by the MAIN BOARD (which monitors motor electrical load during rinse & final spin) the "suds kill mode" will be enabled.
This causes the washer DISPLAY CLOCK to stall.
The washer makes an attempt to reduce/remove suds--usually a futile attempt--and ends the cycle much longer than was originally shown on the DISPLAY.



If you need further help, reach me via phone at https://www.6ya.com/expert/dan_73bbd84fe1d95b61

0helpful
1answer

The inside of my washing machine smells

Regular cleaning maintenance is required to prevent odor build up inside the machine. The LG WM2688HWM has a TUB CLEAN feature, a special cycle for the cleaning of the inside of the washer. This cycle uses a high water level with higher spin speed.
  1. Remove any clothing or items from the washer and close the door.
  2. Open the dispenser drawer and add liquid chlorine bleach ONLY to the bleach compartment.
  3. Close the dispenser drawer slowly to prevent the bleach from spilling.
  4. Turn on the machine then press the EXTRA RINSE button for 3 seconds.
  5. Press the START/PAUSE button to start.
  6. Leave the door open to dry the washer door opening, door seal and door glass after the cycle is complete.
0helpful
1answer

Sounded like an explosion in washer busted enter door and tub edg

when you grab your inner tub is their slop in its movment.if so it is the bearings and junk it lest you have a service contract.repair about 400 to 500$
2helpful
1answer

Maytag Neptune model # mah6500aww: makes banging noise and causes machine to move

A loud banging sound in the pipes is usually caused by a water hammer effect. Water hammer sounds are caused by a valve closing in the system, and yet the water in the pipe is still flowing because of its kinetic energy. The banging happens as the water hits the valve that prevents it from going any further. If the kinetic energy is great enough, it can actually cause a pipe to burst or explode at the end. If a valve is closed near the beginning or in the middle of a system, the water keeps flowing after that point, and it can actually create a vacuum. This vacuum can cause a pipe to implode if the stress is too great. Roaring type noises may be coming from a spin bearing. This bearing probably had the grease washed from it because of a tub seal leak.
Squeaking sounds in a new washer are usually caused by the new parts getting broken in, and will usually go away after several washes.
The sounds of water gurgling, slurping, or sloshing during a spin cycle are usually caused by the drain pump pushing the water out of the washer tub.
Too much water pressure can cause a whistling or squealing sound. Adjust the hot and cold intake water valves to relieve this sound.
Metallic clinking sounds during spin or agitation may be the result of drive train components meshing during speed changes or after a pause.
Swishing or swooshing type of sounds may be caused by water and suds trapped between the tub and basket during a spin cycle, and will usually clear up as the water is drained from the washer
0helpful
1answer

The tub never starts to spin when it hits spin cycle.

If your washer functions when the door is shut it cannot be a door problem. The likely thing here is you may have a drain problem....your drain oulet filter (or out pump) could be blocked. This requires cleaning; when the washer goes thru all the functions except spin it is most likely your drain is clogged. Aft u have cleaned the filter & pump check by a small spin. Before you attempt, wall socket off & keep bucket handy to collect water.
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