Question about Philips GoGear HDD6330 MP3 Player

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Mp3 player theres something wrong with my mp3 when i turn it on it says connect to pc and use device manager to repair i can you tell me how to do it

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This is usually caused by one or more of the system files corrupting.

Make sure you have installed the Philips Device Manager form the product CD.

Run Philips Device Manager and select the Repair / Restore option and follow the on-screen prompts.

This will format the device and re load the firmware files.

If this doesn't work, then you may have a problem with the internal hard disk.

Posted on Mar 13, 2008

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HELP ME PLEASE!!!!!!!!!!!!!:(


You should download and istall the Device Manager sofware from here:
http://www.p4c.philips.com/files/s/sa5285_02/sa5285_02_pal_eng.exe

After that run Device Manager and connect your player via USB. Device Manager should say, that your player reported an error and would you like to repair it. Press "yes" to start repair.

If the Device Manager doesn't give you the option to repair, you should turn off the player and connect it by pressing the volume up (+) button. This will turn on the automatic repair mode. After that, everything goes as I've written before.

Hope that I could helped!

Dorenno

Oct 06, 2009 | Philips GoGear SA5285/37 Digital Media...

1 Answer

My mp3 player says connect tp pc and use device manager?


i have a phillips mp3 player and when I press the reset button it says corrupt file and then tell me to repair i do that and then i can't do anything else can you help and i lost my manual

Jun 05, 2009 | Office Depot Ativa D5772 Phone

1 Answer

Connect to PC and use device manager to repair


If you have a Philips HDD Series, it will not work with Windows Vista or Windows Media Player 11 except for briefly, then the player will stop working one day. Your only hope is to use it with Windows XP and Windows Media Player 10 - it is, basically, an obsolete player at this point in time.

The Philips Device Manager has a strange feature - it only properly updates your device if you have the newest version of the Device Manager:
Download the newest version of the Philips Device Manager:
www.usasupport.philips.com - change your country/language as needed
Enter in your exact model #
Click on the link for your exact model #
Click on the Software & Drivers section
Click on "Firmware Upgrade Software"
Install the new Device Manager
Open and run the "Update" tab

-Tha Mp3 Doctor

Mar 30, 2009 | Philips Audio Players & Recorders

1 Answer

I CANT DOWNLOAD ANY MORE


Make sure you install the disc with the Philips Device Manager on it first (or grab the device manager from Philips' website).

Recovery Mode for Philips' GoGear
Open the Philips Device Manager (Start à All Programs à Philips Digital Audio Player à SAXXX à Philips Device Manager) and click on the “Repair” tab. Then click on the “Repair” button to start the repair process. Most of the time, when your player is in that state, the Device Manager will not recognize that your GoGear is plugged in. If this is the case: Disconnect the player from the PC, and make sure the mp3 player is turned off. Hold in the volume + button on the mp3 player, and reconnect the player to your pc while holding in the volume + button. Continue holding the volume + for 10-15 seconds until a "Found New Hardware Wizard" pops up. It should recover your device if there isn't anything internally wrong with the player. Warning: this procedure will result in your songs being erased off the player, so they will have to be reloaded.
-Tha Mp3 Doctor

Dec 12, 2008 | Philips SA5125/37 MP3 Player

1 Answer

My Phillps mp3 wont turn on or let meh download more songs. Wuts wrong with it? Plz help.


Recovery Mode for Philips' GoGear
Open the Philips Device Manager (Start à All Programs à Philips Digital Audio Player à SAXXX à Philips Device Manager) and click on the “Repair” tab.  Then click on the “Repair” button to start the repair process.  Most of the time, when your player is in that state, the Device Manager will not recognize that your GoGear is plugged in.  If this is the case: Disconnect the player from the PC, and make sure the mp3 player is turned off. Hold in the volume + button on the mp3 player, and reconnect the player to your pc while holding in the volume + button. Continue holding the volume + for 10-15 seconds until a "Found New Hardware Wizard" pops up. It should recover your device if there isn't anything internally wrong with the player. Warning: this procedure will result in your songs being erased off the player, so they will have to be reloaded.
Philips GoGear Firmware Upgrade
You need to get the latest firmware upgrade from the Philips website:
1. Go to www.philips.com/support
2. Enter your country/language
3. Enter your model # SA6045 or whatever
4. Click on the link for your exact model # (the one w/o the "B" in it)
5. Click on "Software & Drivers"
6. Download the updated "Device/Firmware Manager"
7. Once installed, open the Philips Device Manager
8. Click on the "Update" tab, then the "Update" button (with your mp3 player connected to the computer, of course)
9. Your Mp3 players firmware will update automatically
If you do not have the latest version of the Philips Device Manager installed (the latest is the version from the Philips website), then clicking the "Update" button will give you a false positive saying "The firmware on your device is already up to date."
-Tha Mp3 Doctor

Sep 19, 2008 | Philips SA4020 MP3 Player

1 Answer

My MP3 Player not turnning off


Make sure the lock switch is off. Reset method is power on plus volume + at the same time for 5 to7 seconds.
Recovery Mode for Philips' GoGear
Open the Philips Device Manager (Start à All Programs à Philips Digital Audio Player à SAXXX à Philips Device Manager) and click on the “Repair” tab.  Then click on the “Repair” button to start the repair process.  Most of the time, when your player is in that state, the Device Manager will not recognize that your GoGear is plugged in.  If this is the case: Disconnect the player from the PC, and make sure the mp3 player is turned off. Hold in the volume + button on the mp3 player, and reconnect the player to your pc while holding in the volume + button. Continue holding the volume + for 10-15 seconds until a "Found New Hardware Wizard" pops up. It should recover your device if there isn't anything internally wrong with the player. Warning: this procedure will result in your songs being erased off the player, so they will have to be reloaded.

Philips GoGear Firmware Upgrade
You need to get the latest firmware upgrade from the Philips website:
1. Go to www.philips.com/support
2. Enter your country/language
3. Enter your model # SA6045 or whatever
4. Click on the link for your exact model # (the one w/o the "B" in it)
5. Click on "Software & Drivers"
6. Download the updated "Device/Firmware Manager"
7. Once installed, open the Philips Device Manager
8. Click on the "Update" tab, then the "Update" button (with your mp3 player connected to the computer, of course)
9. Your Mp3 players firmware will update automatically
If you do not have the latest version of the Philips Device Manager installed (the latest is the version from the Philips website), then clicking the "Update" button will give you a false positive saying "The firmware on your device is already up to date."
-Tha Mp3 Doctor

Aug 21, 2008 | Philips GoGear HDD6330 MP3 Player

2 Answers

It Bricked itself


Recovery Mode for Philips' GoGear
Open the Philips Device Manager (Start à All Programs à Philips Digital Audio Player à SAXXX à Philips Device Manager) and click on the “Repair” tab.  Then click on the “Repair” button to start the repair process.  Most of the time, when your player is in that state, the Device Manager will not recognize that your GoGear is plugged in.  If this is the case: Disconnect the player from the PC, and make sure the mp3 player is turned off. Hold in the volume + button on the mp3 player, and reconnect the player to your pc while holding in the volume + button. Continue holding the volume + for 10-15 seconds until a "Found New Hardware Wizard" pops up. It should recover your device if there isn't anything internally wrong with the player. Warning: this procedure will result in your songs being erased off the player, so they will have to be reloaded.
-Tha Mp3 Doctor

Aug 13, 2008 | Philips GoGear HDD6330 MP3 Player

5 Answers

Mp3 player


please help my player to work again

Jun 05, 2008 | Philips GoGear HDD6330 MP3 Player

1 Answer

Player Problem, Connect to PC, Start Device Manager


Sounds like one or more system files have been deleted or corrupted on the player, possibly by formatting the player from windows.

Install and run the Philips Device Manager and select the Repair / Restore option. Follow the on-screen prompts.

This will format the device and re-load the system files.

ALL FILES WILL BE DELETED FROM THE DEVICE. Back up files before restoring.

Mar 01, 2008 | Philips GoGear HDD075/17 MP3 Player

6 Answers

Connect to PC and use device manager to repair


If you have the software conect the device to the computer; press volumen + with on/off switch at same time; then press volumen - anh hold it. The software recognice the device and you can update the firmware or repair it.

Aug 20, 2007 | Philips GoGear HDD6330 MP3 Player

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