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Me and my BIOS and drivers and all that

I just tried to do all the things you told me, and none of it worked. I can't get to the right screen by hitting F12, I couldn't find my serial numbers for the Olympus by using the AIDA or Belarc Adviser, and the two times I tried diagnostics on Dell, I got a message saying that type of thing couldn't run on my computer, and I had to quit. So now I am stumped all all three things.

Carl1061

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  • 4 more comments 
  • carl1061 Mar 13, 2008

    There is no serial number on the recorder, and it's not the recorder that the original DSS Player Pro software came with, so I doubt the serial number for this recorder would work. In fact, I typed in the serial number on the receipt I have for this recorder, and it wouldn't take it when I tried the setup wizard.

    I would like to try to figure out the other issue. How do I connect again with you?

  • carl1061 Mar 13, 2008

    I did hit F12. Five times it went straight to startup. The sixth time, I got the screen I needed and chose CD-ROM and selected it, and it just went on to boot up normally again. Then I tried three more times and never got the blue Dell logo so that F12 would take me to the setup screen.

  • carl1061 Mar 13, 2008

    I realized CD-ROM was what I used to choose when I was doing clean install (with CD in the drive). So I read the book, and it said to hit 'Del' instead of F12 at the startup, and I got a menu screen.

    I went in and found a USB listing that said something like Lyric USB Support ... it said DISABLED. I changed that to ENABLED.

    I hope that was a good move. There was nothing else remotely resembling USB, and F12 never got me to the right spot.

  • carl1061 Mar 13, 2008

    Neither port worked after I did that.

    Do you think I did the right thing or should I go back and disable what it said about Lyric USB Support? Is that the same as what you meant? I know it warned me in the book that changing any settings like that could be harmful.

  • carl1061 Mar 13, 2008

    I just reversed it. I also realized I should learn to write things down before i tell you.

    It said LEGACY USB SUPPORT.

    It's now disabled again.

    Out of curiosity, what made you say I should reverse it?

  • carl1061 Mar 14, 2008

    I love words, so lyrical must have sounded better in my head than legacy. haha

    Thank you. The main problem, the thing with the Olympus, is solved, and I appreciate that. I just have to hope I can find that serial number or get Olympus to tell it to me if I ever have to reinstall.

    That, and Cox promised faster speed with this new modem, and I could swear it's slower. IE takes forever to open a browser.

    But thanks again. I'm working on your review. : )

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You were looking for the serial number for the DSS player pro weren't you ? The Olympus should have the serial number on the recorder itself. I was hoping the program could help you recover your serial number, it does not work in all instances. Hopefully you registered it with Olympus and a phone call should be all it takes to get the number again. I will be more than happy to connect with you and try to help you discover the reason that your onboard usb ports are not working. However, it may be easier on you to just take it to a technician in your area. Let me know what you would like to do.

Posted on Mar 13, 2008

  • 3 more comments 
  • TERRI RODDEN
    TERRI RODDEN Mar 13, 2008

    F12 is the correct key to enter setup... restart the computer and hit F12 as soon as the POST begins, you can keep hitting F12 until the setup screen comes up.

  • TERRI RODDEN
    TERRI RODDEN Mar 13, 2008

    forgive me .. why did you chose cdrom? did you check to make sure the usb was enabled while you were in setup? :)

  • TERRI RODDEN
    TERRI RODDEN Mar 13, 2008

    Im glad you found the right key, have you had a chance to test the port? Plug in your mouse and see if it will work in either of the onboard ports. Im sorry that F12 did not work, without being at the computer myself, all I have to go by is Dell documents for the 4400 dimension.

  • TERRI RODDEN
    TERRI RODDEN Mar 13, 2008

    yes change it back

  • TERRI RODDEN
    TERRI RODDEN Mar 13, 2008

    yes, I had figured out that you meant Legacy :) a non working USB can cause more troubles than they are worth, since you are not using them it is best to leave them disabled. If they had been working it would be fine, but not working the system will always search for them on boot up.

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