Question about Sony Cyber-shot DSC-W50 Digital Camera

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Master reset for sony cybershot

My camera's flash and settings is not working and apparently I can master reset to get it back to factory settings..

If this is true can you tell me how to reset it?


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  • heidi ann Apr 18, 2008

    My sony cybershot camera was working great when i bought it, and it would take the picture instantly when i pushed the button, but now it is on a 4 second delay. How on earth do i re-set the flash to a quicker picture taking mode?

  • Anonymous Jun 14, 2008

    reset it

  • dalaojoy Jun 18, 2008

    my camera won't load pic. up to my computer when I plug it up now can I reset it? It use to work but I don't know what happen.

  • fonysony Jun 19, 2008

    Yep, Same problem, flash and shutter out of sync.

    I spoke to help desk monkey at Sony, he advised to reset settings (you don't lose pics)

    To do this:



    Setup 1



    This will turn off the camera then restart immediately. You will the

    n need to enter time/date settings.

    I tried this, It seemed to work for a few shots then flash and shutter were still out of sync.

    I'm looking at £114.56 for official sony repair.

    Can anyone suggest a cheaper, non official repairer?


  • court14 Mar 12, 2009

    E:91:01 is flashing repeatedly, nonstop on the screen, and camera will not flash (yes, flash is turned on)

    i've tried "initializing" it, but it reset all the setting.. but did NOT fix my problem. and i don't know what else to do.



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My camera won't load pic. up to my computer when I plug it up now can I reset it? It use to work but I don't know what happen.

Posted on Aug 06, 2008


The reset worked great. Thxs

Posted on Oct 14, 2008


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Hi Jim,
Have you tried resetting all settings on the camera? On a Sony camera, it is called "initialize". The initialize setting is found by going to the menu, and tabbing down until you find an option called either "reset settings" or "initialize settings" and then confirm it.
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1. Turn OFF cam
2. Remove the battery or the power supply
3. Turn the switch to CAMERA for about 30 sec
4. Turn the switch to OFF
5. Install the battery or power supply
6. Turn the switch to MEMORY
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If the camera works in all other respects, then that has something to do with the flash setting or some other setting in the menus. But this sounds like something with the flash directly.

Here is a link which may be able to help on the DSC H7:

Try also to reset all the menu setting back to what it was for the factory. Most digital cameras have a setting for that, and usually is something like "RESET ALL" or something close to that.

If nothing works, then the camera needs repair. This is an error to do with the flash only, it appears. So some of the internal parts could be weak, thus causing the error.

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Hey peter grifin,
Sony actually calls resetting the camera initializing, and to initialize the camera first take the battery out for about one minute and then reinsert the batteries. Next you want to go to the setup menu and find initialize and press the up arrow to OK and press enter and a message should appear saying "initialize all settings ready?" now press the up arrow back to OK and press enter. This process should reset your camera back to factory settings. If this doesn't work you could bring the camera in to a Geek Squad® precinct at a Best Buy™ store, and they should be able to send it out for service.

Go Ahead. Use Us.

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