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Palm Treo 700P In Death Spiral

I have a Palm Treo 700P on Verizon that is not working now.

Physically it is in great shape, but it has gone into what some people refer to as the "Death Spiral." It constantly reboots itself non-stop, over and over again. The treo will start up, get to the Access Powered screen, which will stay on for about one second, and then automatically reboot itself, over and over again. It never makes it past the Access Powered screen.

I have done Soft Reset, Hard Reset, and a zero out reset, all to no avail. I have talked with a representative at verizon (my carrier), and they said that basically there must be a start up registry error and that it is now "useless."

The Treo is out of warranty, so I can't get any help from Palm directly.

Is this something you have experience fixing? If so, can you give me an estimate of the cost to repair?

Thank you in advance,

Mark

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  • wcwnet May 22, 2008

    exactly the same issue, was using the phone ended the call and was about to place a call when it started the Death Spiral.

    All reset options have no effect. Putting the battery in while holding
    the sync button will produce a color pattern but no functions are
    available.

    I did call Palm USA tech support - apparently they are aware of the
    issue but have no free solution that they would offer me - for $199 I
    could send it to them for repair.

  • jonnytest Jun 21, 2008

    Same exact problem with my 700p as well. I have tried every kind of restart there is with no resaults.

  • cattwmn Oct 25, 2008

    I have the same problem. Tried to access one of the applications on the phone and it started the endless "spiral" of flashing on and off with only the ACCESS POWERED screen appearing. Luckily I've only had this phone for 6 mos. so Verizon is sending me a new phone since I'm within warranty. Would still like to know how to solve this problem should it happen again.

    Good Luck.

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I had a similar problem, did a hard reset, reloaded my applications, and the problem came back. I finally narrowed it down to "clock" related apps. I had several, so I deleted most, and the problem went away.

Posted on Nov 04, 2008

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I just encountered exactly the same issue.
Was using the phone ended the call and was about to place a call when it started the Death Spiral.
All reset options have no effect. Putting the battery in while holding the sync button will produce a color pattern but no functions are available.
I did call Palm USA tech support - apparently they are aware of the issue but have no free solution that they would offer me - for $199 I could send it to them for repair.

Posted on May 22, 2008

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