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I just installed a new modem on my Dell 4400 Dimension. When all was done, my computer no longer recognizes my Olympus DS-3000 when I plug it into my USB connection for the Dictation Module, where I download my audio files. During the setup for the new modem, it updated my USB drivers. Could it have messed up something? I have tried a lot of things, and nothing is working. Truth in advertising: I am not very computer savvy.

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Try another USB port and make sure the recorder is not on HOLD when you connect it to the computer. DSS should open automatically. Good Luck

Posted on Mar 13, 2008

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You need to run device manager.. and removed auknown device file... then restart .... if you need driver try this web www.driverguide.com

Posted on Mar 13, 2008

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Please rate this solution.

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V=
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I hate to beg, but many people don't realize we don't get paid for this, we just like trying to help. I hope you'll take a moment and rate this solution if you found it helpful.

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