Question about Xerox WorkCentre XD100 All-In-One Laser Printer

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High pitch squeal, not picking up paper

I have a XL2140DF model, which is basically an XD100 model. I've got some gear "clicking" when the motor is spun by hand, but when powered up you get a very loud squeal for about 15 seconds. Then the motor stops and so does the squeal. If you press "S" to make a copy, it makes a squeal for 15 seconds and does not grab the paper and displays a "P", for either out of paper or paper jam - both incorrect. I believe a gear is broken. You also smell a faint smell like maybe burning plastic. I disassembled the back of the copier and carefully examined all gears on the metal plate that drives the toner, drum, and fuser. There all appear to be intact and functioning ok. Before I buy a bunch of gears to replace a questionable gear, can you tell me which gear to look at or where to look for another problem? I was thinking it was the fuser drive doublet gear, but it appears okay, it does click when turned backwards by hand. But I don't think this gear has anything to do with picking up the paper.

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  • parttimetech Mar 13, 2008

    I think the seized mechanism is caused by 2 gears that aren't sync'ing on the gear train. 2 different gears drive the drum cartridge. Both gears are synced together. I took the back of the copier off again and reexamined the gear train, and experimented by engaging the cartridges on it and turning by hand. I found a 55 tooth/19 tooth gear that drives the drum along with another gear. Well, the 19 tooth gear is "chewed up a little", possibly enough to lose the sync, and cause the squeal, seizing, and plastic "burn" smell I mentioned earlier.

    Luckily, I have an XD100 copier, that use both the same fuser and drum as this broken copier. I swapped the drum and fuser into the good copier, from my bad copier. Both the fuser and drum worked in the good copier. So I've eliminated those parts.

    So, I hoping this gear solves the problem. All other gears turn fine, and engage the paper feed, etc.

    Thank you for your help. Aloha.


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It's not the are having a seized mechanism, most likely from something stuck in there.

Posted on Mar 13, 2008


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My Hp 1200 laser printer makes a high pitched squealing noise and I have to pull the plug out to stop it.

The fuser is the part of the printer that heats the toner to the paper. turn the printer around and open the back cover. You should see a long black bar with green clips on either side to release a paper jam. There may also be rollers in there. Make sure there is no debris in the fuser, and that those clips are in the functioning position (usually down). If the fuser is removable, which I don't think it is in this model, take it out and then reinstall it. Then give it a shot. Usually though high pitched squeal is a toner cartridge thing. If you are using reman cartridges try a new (actual hp) cartridge from office depot or staples.

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Google a business called The Parts Drop. they have either the parts or the unit.
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Will not start

First off, open the document feeder and see if the lamp is moving freely. If not remove the glass and find what is binding it.

Next listen closly to the drum and toner cartridge for noise.

If the noise is from the right side door, then the fuser gear has worn out. But I am assuming it will NOT feed paper. If it was the fiser gear it would jam in the right side door.

Then UNPLUG the machine. remove the back cover, and on the right half of the machine, locate the main drive motor, about 4 inches by 3 inches. Held in with 4 pillips screws and one connector. Once you remove it inspect the helix gear pressed onto the motor shaft. It can appear perfect but be split and slipping on the shaft. You want to see if you can pull it off the shaft or easily spin it and not the motor shaft. If so you must replace the motor.
Let me know please.
We can progress and find the problem. These are the most likely issues. But not all.

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Sounds like 2 different things going on.
The slow warm up is normally the toner cartridge is almost out of ink but not reporting it. It is trying to set up but there is not enough ink to do so.
The jams, if the machine is making it into the machine but not exiting, then you most likely have a broken gear on the end of the heat roller in the fuser

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