Battery was recharged this morning. TMo sent me a replacement for a phone I bought < yr ago. TMo did not sent repl battery and back of phone. Problem originally was: when non-SMS text messages were being received (ie, forwards to my cell # from my Outlook email), original V3 was white screening and shutting off or staying on white screen. TMo sent me replacement, today I received the 1st non SMS msg onto the replacement phone and ever since then, it won't turn back on.
Battery taken out, contacts wiped lightly with alcohol pad, battery replaced.
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Technician (only for users in the US for now) and get all the help you need. Goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
I too have had a problem with mine no longer charging. I talked to the manufacture. Since the cord light is on however my torchlights charging light is not on they said could be the batt or could be a bad wire in the charger. I've been debating whether to send it in for fix or buy a new batt to try first. For yours I would send in for repair. Unfortunately these lights only come with a 1 yr manufacturing warranty so if you've had it over a yr you will end up paying 60-130 was the price range I was quoted depending on the problem.
If the cell phone battery is more than 3 - 4 years old then the battery could be worn out.Rechargeable batteries have a finite number of charge and discharge cycles andwill lose their charge capacity over time, i.e. won't charge to 100% andgradually the charge reduces until the battery won't charge up at all. OR Thebattery shows a 100% charge but when the adapter is disconnected the batterydrops off to zero capacity in a very short time. If the battery drops to anunacceptable charge level then the battery needs to be replaced.
Well... I would say no.. Not worth battery.. I had the same thing happen to me where my phone wouldn't charge and we bought a new battery for $50.00 and then we find out my phone is shot.. so I would strongly recommend getting a new phone..
A friend that worked for GTE advised me some yrs ago to do this and I have NOT had a problem with another battery since
when you get any new Battery charge it plugged in to the ac AND phone jack for a minimum of 24 hrs without using it.
all batteries have some memory and deminish power over time but if it was NOT fully charged to begin with as a yr goes by so does the battery life. hope this works,
I've had two RAZR phones die in the same way. The first time I went into Cingular to see if they could fix it and they told me it was a goner. It was replaced under warranty. I had one die that way a week ago as well, and got that replaced. The first time, I lost every number and address I had in it. This time I had it all saved to the SIM card so I could upload it to the new one. Sad fact is, that phone is most likely done for and the numbers are lost.
Totally discharging the battery is the way to go. But what you can also do to use your phone in the meantime is this. Plug your charger into the phone withOUT your battery in. It will tell you "Unable to Charge." When it says this, put the battery in. It might tell you "Invalid Battery" a couple more times, but it did eventually say "Charging Battery" for me. After that, simply turn the phone on and it will return to normal. This is when you drain the battery completely. Once I did that, I did not get the invalid battery error again.
I am having a simuler problem. I bought my Razr V3 the 1st week of Dec of 2004. in less than 3 weeks I started having problems. I live in Western Okla. and Dobbson is my provider. When I bought my V3 Dobbson said that there was no insurance that I could buy to protect it but, that they use a compainy that for $35 will advance exchange a phone while the broken 1 is being fixed. The compainy sent me my new phone back 17-Jan-06. phone worked great! For about 4-6weeks that is. I called the repair compainy again and they told me that my waranty had expired. So I lived with the trouble I was having(check SIM)for almost 1 year. I found that by putting paper between the SIM card wire retainer & SIM the problem was deminished. Around the 1st of 2007 the phone started having more problems. Locking up, screen going blank (white), & turning itself off. I contacted the Dobbson and they gave me a new repair compainy to contact. I sent my Razr to them expecting to receive the phone back in working order. They received my phone on 6 Feb 07 and they sent it back on 7 feb 07 for the reason that my phone was out of warrenty. I went to motorola.com and put in my phones ID # and was told that the warrenty had expired on 2 Feb 07. Later I found out that the 1st and 2nd repair compainy were both the same compainy. The same compainy that had told me my phone was out of warrenty approximently 1 year earlyer. I have sent a letter to Motorola about this problem and that was over 2 weeks ago and havent heard anything from them (motorola). I also called the repair compainy and after not receaving any help from the lady that answered the phone so I ask to speak to the supervisor. I was transfer to the supervisors voice mail, so I left a message. And of course I have not received any communication from that supervisor eather. Don't know what else to do. Anybody haveing simuler problems? What did you do?