Question about Empire DV-215 Direct Vent Natural Gas Heater
Our empire natural gas heater is putting out black soot.. the walls are cover in black... everything is covered in black... why would a gas heater cause soot?
Stop burning candles
Posted on Apr 15, 2013
I'm not a gas expert, however if I could offer an alternative possibility: I recently opened a gas heater to find a child (I assume) had inserted a CD and a pen into it. If the soot is more than a short term problem this is obviously not the cause but it may help some people.
Posted on Nov 24, 2008
The burners are shot. The heavy metal tubes with the holes that the burner flame comes out of, has burnt through. Instead of little rows of holes, there is at least one large hole in it. Unless someone has changed the gas>air mixture, you need new burners.
Posted on Mar 13, 2008
a 6ya Repairman can help you resolve that issue over the phone in a minute or two.
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click here to Talk to a Repairman (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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