Question about Empire DV-215 Direct Vent Natural Gas Heater
Our empire natural gas heater is putting out black soot.. the walls are cover in black... everything is covered in black... why would a gas heater cause soot?
Stop burning candles
Posted on Apr 15, 2013
I'm not a gas expert, however if I could offer an alternative possibility: I recently opened a gas heater to find a child (I assume) had inserted a CD and a pen into it. If the soot is more than a short term problem this is obviously not the cause but it may help some people.
Posted on Nov 24, 2008
The burners are shot. The heavy metal tubes with the holes that the burner flame comes out of, has burnt through. Instead of little rows of holes, there is at least one large hole in it. Unless someone has changed the gas>air mixture, you need new burners.
Posted on Mar 13, 2008
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
Here's a link to this great service
Posted on Jan 02, 2017
Tips for a great answer:
Dec 27, 2012 | Empire Heating & Cooling
Sep 20, 2011 | Kenmore 79012 / 79014 / 79019 Gas Kitchen...
Sep 05, 2011 | Empire DV-215 Direct Vent Natural Gas...
Mar 24, 2011 | Empire DV-215 Direct Vent Natural Gas...
Mar 13, 2011 | Empire Heating & Cooling
Sep 24, 2010 | Empire DV-215 Direct Vent Natural Gas...
Nov 09, 2009 | Empire Hight Efficient Direct Vent Wall...
Nov 18, 2008 | Empire DV-215 Direct Vent Natural Gas...
484 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: