I can't say if you should change your email account or not, I had my problem with them indirectly. The "send error report" is from Microsoft and is part of the operating system. If you say yes it will send Microsoft information about the program that's having trouble and your operating system.
Depending on if your using "web mail" or "client mail" will determine which program is giving you trouble. If you download your email with a program like "Outlook Express" then you have client mail, if you log onto a web page to get your mail then it's webmail. If you use web mail the problem is probably with Internet Exployer and you'll need to reinstall it and or upgrade it. If you use client mail the problem is most likely with your email program which is usually Outlook Express, again you'll need to reinstall and/or upgrade the program.
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