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Pagepro1350w,test page does not print, cannot delete in queue

Attempting to install via usb cable on a hp pavillion dx2736us enterntainment notebook. with an amd turion 64 with nvidia graphics. Followed instructions verbatim from konica. Test page will not print, and it is stuck in the queue. I cannot delete it or restart it. The usb cable is plugged in the port on the left side and the port prior to designating for the konica printer showed as a virtual printing port for the prior installed printer an epson 7800.

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SOURCE: pagepro 1350w install/print problem, vista document stuck in queue,error

I can't get my printer to print either with vista. This sucks.

Posted on Jun 21, 2008

  • 1 Answer

SOURCE: pagepro 1350w install/print problem, vista document stuck in queue,error

Go to control panel, printers, right click the pagepro and select properties. Click the ports tab and make sure that the port is set to a USB port. This did it for me.

Posted on Nov 05, 2008

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Only scans not print anything


did you download the software and/or drivers necessary for your printer on your computer before connecting the usb cable from the printer to the pc? You can get the software necessary to use your printer for free at hp's website www.hp.com.

If you have the software and its still not printing, try clearing documents out of your print queue. Click on the arrow next to the clock on your screen and find the picture of the printer. Right click with your mouse on the picture of the printer and open the print queue. Delete any unprinted items in this area and close the print queue. then try a test page.

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My printer refuses to print. The Red Status light came on so I checked and found there was a paper jam - cleared that. Can get green light to come on if I press the job cancel button but still cannot get...


Perform a Factory Reset


Turn the printer power switch OFF on the right side of the printer. Check that the front cover is closed.


Turn the printer power switch ON while holding down the GO button until the Toner, Drum, and Paper LEDs are lit.

Release the GO button. All LEDs will be off.


Press the GO button 8 times. The Ready LED will flash briefly while the printer is reset. After the printer is reset the Ready LED will be lit.



Print a Test Print Page


Print the Print Settings by pressing the GO button three times.

- If the Print Settings pages do not print, check for alarm lights on the printer. Clear the printer error before trying to print again.

- If the Print Settings pages print, the problem is isolated to printing from your computer. Verify the printer cable connects from the back of the computer directly to the printer. If the cable has become disconnected, loose, or connects through another device, the printer may not be able to print.

Check the Printer Driver Properties

Follow the instructions below based on the operating system installed on your computer.

Windows 7:

Click on the Windows icon => Control Panel => View Devices and Printers.


Right mouse click the Brother printer. Left click See What's Printing. The print queue will open. If print jobs are listed in the printer queue, click Printer (at the top of the window) and click Cancel All Documents to delete the pending print jobs. Click Yes to confirm deleting the print jobs.

Click Printer at the top of the window again. Make sure that Pause Printing and Use Printer Offline are not check marked. If either setting is marked, click on the check mark to remove it.


Click Properties from this Printer menu list.


Click the Ports tab. Verify the correct port is selected (LPT1 is using a parallel cable and USB is using a USB cable). Remember to click Apply if you select another port.

Click the General tab and Print Test Page button. The Windows test page should now print.

- If the Windows test page prints, try printing from a program.
Windows Vista:

Click on the Windows icon => Control Panel => Printers or under Hardware and Sound click Printer.

Right mouse click the Brother printer. Select Run as administrator and left click Open. The print queue will open. If print jobs are listed in the printer queue, click Printer (at the top of the window) and click Cancel All Documents to delete the pending print jobs. Click Yes to confirm deleting the print jobs.

Click Printer at the top of the window again. Make sure that Pause Printing and Use Printer Offline are not check marked. If either setting is marked, click on the check mark to remove it.


Click Properties from this Printer menu list.


Click the Ports tab. Verify the correct port is selected (LPT1 is using a parallel cable and USB is using a USB cable). Remember to click Apply if you select another port.


Click the General tab and Print Test Page button. The Windows test page should now print.


If the Windows test page prints, try printing from a program.


Windows XP and 2000:


1. For Windows XP Professional, click on Start => Printers and Faxes.


For Windows XP Home Edition, click on Start => Control Panel =>Printers and other hardware => Printer and Faxes.


For Windows 2000, click Start => Settings => Printers.


2. Double-click the Brother printer to open the print queue. If print jobs are listed in the printer queue, click Printer (at the top of the window) and click Cancel All Documents to delete the pending print jobs. Click Yes to confirm deleting the print jobs.


3. Click Printer at the top of the window again. Make sure that Pause Printing and Use Printer Offline are not check marked. If either setting is marked, click on the check mark to remove it.


4. Click Properties from this Printer menu list.


5. Click the Ports tab. Verify the correct port is selected (LPT1 is using a parallel cable and USB is using a USB cable). Remember to click Apply if you select another port.


6. Click the General tab and Print Test Page button. The Windows test page should now print.


- If the Windows test page prints, try printing from a program.


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My printer is printing test pages fine, but when I try to print anything else, it comes out blank. I have an HP Photosmart 7760. It acts as though it is going to print and then the entire sheet is kicked...


Hello.

If there are no jobs in the print queue, be certain that your USB cable is snug.

If still a problem and there are jobs in the print queue, go to Printers and Faxes and delete your printer icon.

Note: Here's how to delete a printer icon in Windows 7:

1. Open Printers by clicking the Start button, clicking Control Panel, clicking Hardware and Sound, and then clicking Printers.
2. Right-click the printer that you want to remove, and then click Delete.

If you can't delete the printer, right-click it again, click Run as administrator, and then click Delete. Administrator permission required If you are prompted for an administrator password or confirmation, type the password or provide confirmation.



Disconnect the USB cable.

Restart your computer.

Reconnect the USB to your computer.

Your computer should see your printer. Install the printer driver.

If still a problem, either your USB port on your PC, or the USB printer cable is probably faulty.

Hope this helps.

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HP1315 doc's in queue will not print or delete????????


Dear Ralph

plz check ur printer cable from both end if they are connected properly or not , if the cable connected then uninstall the printer driver and restart the system . After restarting the system then reinstall the printer driver with proper port configuration setting (For USB Cable - Port DOT4 or USB & For Com Cable Port LPT or Com) then after installing restart the system again and when the system start then check by giving print .

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Strange Printer Issue - HP Laserjet 2600n


The last time I checked, you cannot set up a local printer using a TCP/IP port. A local printer is physically connected to a computer via a parallel, serial (very old), or USB cable. If the printer is connected to a switch, hub, or router via an Ethernet cable, it is by definition a network printer and the driver install must reflect this. I don't understand why it is able to print out the test page after the install. If you open up Control Panel -> Printers and double-click on the HP Laserjet 2600n in there, it will bring up the local spooler for the printer. You may have a bunch of print jobs queued up in there that it cannot currently send to the printer. You may want to clear the queue first (cancel all print jobs). Let me know if you have problems clearing the queue & I can give you instructions on how to do that one too.

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Printer queue is full


This problem seems to be related to USB printers and print queue issues are very common in Mac OS computers and Windows 2000 PCs.

You don't say if you are using a USB connector, but they're pretty common these days. You also don't say if you're using a Mac or PC, but most people use PCs. I did find a solution for this issue that says it's related to Windows 2000 and a USB printer, but may apply to other operating system platforms:

Print Jobs are Stuck in the Print Queue

The first step to this solution is to download and install an HP diagnostic software utility. There's a separate page at HP that describes the utility and lets you download it:

HP Printing and Diagnostic Utility

I didn't find any information that specifically said that you "can" print a test page but "can't" print a document.

Another reason why you might be able to print a test page but not a document isn't related to the printer but the application that created the document. If you are having trouble with Word or Excel or whatever office application you used to create the doc, it might not print. That's why it is helpful to try to print a variety of different docs, created with different apps.

It could also be the individual document. Occasionally, a document becomes corrupted and while you may be able to open it (and sometimes you can't do even that), it doesn't print. If you haven't tried printing more than one document, you can test this by creating another doc in the same app and seeing if it'll print.

Try doing test prints with different docs and then with docs created in different apps. If those work, it's doc/app related. If they don't, try the links I suggested above.

Good luck.

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Len trying to help Carol in a panic trying to print her resume. The HP office jet 4315 All-in-one was printing and ran out of paper. Installed more paper and it wouldn't print. It's connected to an HP...


If you're in a hurry, save to disk or USB memory stick, and dash to Kinkos / Staples / Business Depot or any other copy center, to get it printed out.

If you've got time otherwise, shut printer off, then on, and try and print a test page using the buttons on the printer.

If successful, then proceed to the PC. Shut down, reboot, and check the printer status. If good, try to reprint.

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I'm assuming you went to the HP site and downloaded the Vista drivers??? Other than that try this:

  1. From Control Panel > printers... uninstall all printers.
  2. Unplug USB cable to printer and re-boot.
  3. Install Software.
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Hope that fixes Ya...

Geno

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Pagepro 1350w install/print problem, vista document stuck in queue,error


Go to control panel, printers, right click the pagepro and select properties. Click the ports tab and make sure that the port is set to a USB port. This did it for me.

Mar 17, 2008 | Konica Minolta PagePro 1350W Laser Printer

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