Plugged in headphones for call, now earpiece doesn't work
I plugged in my Nokia 7370 headset in anticipation of a call (this was the first time I used the headphones), but now that I've removed them, my phone's earpiece sound no longer works. I cannot hear callers speaking, nor the sounds from pressing the numbers. The ringtone and alarm sounds still work, I can still hear callers fine through the headphones, and I've checked all the volumes. It's almost like the earpiece turned off for headset use, and now it won't turn back on (or else I shorted something out). Any help? Many thanks!
Re: Plugged in headphones for call, now earpiece doesn't...
Same here. I tried many things but cannot ring it back to headset mode. I continuously see the headphone icon shown in the phone, so it seems that the phone thinks that it is still connected to earphones. Sometimes, it works fine, but mostly it does not. If I connect the phone on bluetooth earphones, it works fine. Any help will be appreciated.
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I ran into this same problem with my Nokia 900. It happened right after I plugged and unplugged a headphone into the headphone jack, so I suspect Nokia ships with a defective headphone jack sensor, because this happened with the second phone after I returned the first one and got a new one. (Note to self, don't plug a headphone into a Nokia phone). I am able to temporarily get around the issue by going to the dialer and calling ##634#, then going to the audio loopback diagnostic and starting the loopback for the phone and choosing loudspeaker. This does not last permanently, so I have never found a solution to the issue, other than using blue tooth or speaker phone.
Just plug in the normal headphone into the headset jack, it should work without any problem, but if there's problem, try with different headset or headsets with different jack..
Hope this helps.
Thanks for using FixYa.
Mine does this periodically too, and it's really frustrating. I've found that it's apparently related to an internal switch in the 3.5 mm audio jack that gets STUCK in the mode as if headphones were plugged in, even when they are not. I've successfully (temporarily) solved it by tapping the phone into my desk to break loose the switch, by re-plugging and unplugging my headphones, or by wiggling them around while plugged in & then unplugging. Hope that helps. It's a design flaw for an otherwise great phone in my opinion.
This problem is not cause by the software. The buzzer of the phone must be replaced with a new one. Go to the nearest Nokia Service Center or any cellphone repair shops you have that one on your area, or from where you bought the phone. This buzzer is the audio output for music, tones, etc. except for the calls, its a different speaer.