I have had this machine for over a year; took forever to set it up because the instruction manuals are horrendous. This machine is the most non-intuitive machine I have ever owned. Tried to scan to my PC from the machine. Did it once by dumb luck, cannot for the life of me (3 days later) repeat it. I have just spend an hour combing through the online manual, which has dozens of pages on how to configure it, but NOTHING I can find about how to operate the scan function!!! All I want to do is scan a multi-page document to my printer and save it as a .pdf. When I open Document Manager and click File > Acquire Image, the only choice is my little old desktop scanner, Visioneer. No Panasonic DP-190...and this is in the Panasonic Document Manager.
An expert who has achieved level 3 by getting 1000 points
An expert that got 10 achievements.
An expert that got 5 achievements.
An expert who has answered 1,000 questions.
Re: How to initiate a document scan??
Ok...can you scan from the front panel controls, at all? Is this a computer manager fault? Let's isolate this, shall we? you should be able to scan from buttons on front, by placing a doc on the glass, and pressing scan..
A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones). click here to download the app (for users in the US for now) and get all the help you need. Good luck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Make sure to set the correct paper size when scanning from the ADF. If you're scanning a legal size document, set the paper size to legal.
If it doesn't work, try to reset the printer back to its factory settings:
1 From the home screen, touch Setup (wrench icon), and then touch Use Factory Defaults. 2 Touch Yes. 3 When prompted to set the initial settings of your printer, make your selections using the touch screen.
Do you mean that when you want to send it by email it keeps attaching the file forever?
If yes then check the size of the scanned document. What happens is that the moment you attach a document to an email Windows start sending it to the email server and that takes time as uploading is slower than downloading. And if the file a large one as scanned documents can be, then it will take that much longer.
Try a smaller document first. Size wise small document. If that works fine then you can try larger documents. yes it may be time consuming but there is no price for mental satisfaction.
To reduce the size of the scanned document, reduce the pixels in settings of the scanner. or reduce the page size. You will find the document reduced many times over.
Touch [Fax/Scan] to display the initial screen for fax/scan operations. Touch [Scan Settings] to specify detailed settings for scanning In Scan Settings >File Type , select elect the file type for saving the scan data. The following file types are available(PDF,Compact PDF, TIFF, JPEG, XPS, Compact XPS). Touch [PDF] or [Compact PDF] In addition, the grouping of the saved data (single PDF or multi-page PDF) and the encryption settings (encryption level, password, document permissions, and other detail settings) can be specified. You should check the user’s manual for images and more detailed info on how to operate the machine.
There are 2 methods of sending 1. Through memory, in which the machine scans the document then sends when all pages have been scanned. 2. In real time, in which the document is placed in the ready mode and the line monitor or handset is used to dial the number. In this case the document is not scanned until a response is heard from the other machine.
However, in the case of the memory being full, either of documents in the queue or if there are documents waiting to be printed (because of no toner or no paper) then the machine will not allow sending from memory.
Receive Mode Setting
On the operation panel, press the following buttons to select the appropriate receive mode.
Press the right or left arrow button to select [Receive mode set], then press <OK>.
Press the right or left arrow button to select the receive mode that best suits your needs, then press <OK>.
FAX ONLY MODE: When you want to receive only faxes automatically with your machine, or have a dedicated telephone line for FAX use only.
MANUAL MODE: When you receive mainly voice calls and sometimes faxes, or want to receive faxes manually. ANS MACHINE MODE: When you want to receive voice messages on your answering machine and receive faxes automatically. FAX/TEL AUTO SW: When you want to receive faxes automatically as well as voice calls. DRPD: When you have subscribed to a DRPD service with your telephone company.
Press <Stop/Reset> repeatedly to return to fax standby mode.
When sending a double-sided document, set the document on the Platen
Glass. You cannot scan double-sided documents from the ADF.
Sending from the ADF
Adjust the settings for your document as necessary.
Dial the recipient's number using the numeric keys or speed dialing.
Press <Color> for color sending, or <Black> for black & white sending.
When the document was loaded on the Platen Glass:
When the following message is displayed, load the next page on the Platen Glass.
If you have only one sheet to scan, press <OK>..
Press <Color> to send in color, or <Black> to send in black and white.
IMPORTANT: If you do not press the same button you pressed in step 5, the machine does not start scanning.
Repeat steps 5a and 5b to scan in all pages of the document.
When the document was loaded in the ADF:
The machine starts sending automatically after the document is scanned in.
Note: Color sending is available only when the recipient's fax machine supports color faxing.
To cancel sending before sending a fax, press <Stop/Reset>.
To cancel memory sending while sending a fax, follow any instructions on the LCD after pressing <Stop/Reset>.
the document remains in the ADF after pressing <Stop/Reset>
during sending a fax, press <OK>. The remaining document is
automatically fed out.
Sending From Your Machine (Manual Sending)
manual sending when you want to talk to the recipient before sending a
document, or if the recipient does not have a fax machine that can
receive automatically. Caution:
With manual sending, you cannot use the Platen Glass to send documents.
You will need to connect a telephone to your machine if you want to talk to the recipient before sending a document.
Follow this procedure:
Connect a telephone to your machine if you want to talk to the recipient before sending a document
Load the document in the ADF.
Sending from the ADF
Adjust the settings for your document as necessary.
You can lift the handset if one is connected to the machine.
Dial the recipient's number using the numeric keys or coded speed dialing.
Talk through the handset to the recipient. (If you hear a high-pitched signal instead of the recipient's voice, go to step 9.)
Ask the recipient to set recipient's fax machine to receive faxes.
you hear a high-pitched signal, press <Color> for color sending,
or <Black> for black & white sending. Then hang up the