I have an ILO 27" model DTV2794A, my problem is I have a black box appear on my screen. It leaves about a 1" area around it that shows the picture. I have swapped cable boxes and that did not fix it. It justs appears with no pattern. If I do anything, like adjust the volume, that makes the green infomation appear, the box goes away, but as soon as the info disappears, the box returns. It will then disappear on its own at some point.
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Re: Black Box on Screen
Hello...try to power off by the switch on front panel..instead of remote...then pwr up the tv and maybe it's ok...or maybe try text clock function on off..and be sure that you are in "tv" mode..so it isn't in "semitxt" mode...good luck ron
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A "black box" sounds like the close caption is turned on. Go into the menu and make sure it is off. If it is not close caption, you have a bad problem. If the top half of the picture is missing, this sound like a panel problem. The panel will need to be replaced. Panels are not cost effective to fix. Buy a new tv.
I HAVE THE SAME PROBLEM WITH MY SANYO TV THE CABLE GUY TOLD ME HE HAD AN OLDER SANYO TV TO THAT DID THE SAME THING AND HE TOLD ME WHEN THE BOX APPEARS JUST HIT THE VOL + OR - BUTTON AND IT WORKS ALTHOUGH ITS A PAIN IN THE YOU KNOW WHAT WONDER WALMART HAD A BIG SALE ON MY TV.