The brushes will spin when vacuum is tilted back, but not when placed on carpet...even on highest carpet setting. I have ordered new belts (3 weeks ago)..not here yet...i have also cleaned everything...and suggestions?
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Re: beater brushes wont work
Sounds like you really need a new belt. Don't know why it is taking so long for you to get one. But belts stretch and then won't turn the brush roll under load. Call around to your local repair shops, must will a good selection of belts on hand.
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Have you tried changing the height adjustment? There should be a knob or lever that allows you to adjust the height of the beater brush to accommodate different carpet lengths. Even with a new belt, the brush will not spin if the height is too low. Try adjusting it all the way up, then while it is running, adjust it down until there is some resistance. The beater brush should just barely scrape the top of your carpet.
Hi there! Some vacuums do not come with the feature that automatically shuts the brushes off when in the upright position.. If your unit is like this, be sure to put the vacuum on the highest setting when using the hose. Also, because the brush-roll continues to spin, avoid tipping cleaner or setting it on furniture, fringed area rugs, or carpeted stairs during tool use. Hope this was helpful!
Try this please :
Switch the carpet/bare floor dial back & forth 5 times, ending on carpet. Tilt the handle back as if to vacuum upright & lay the vacuum on its side so it is resting on the side opposite the carpet/bare floor dial. Turn the vacuum on. Or Maybe the belt is broke. You will have to replace the belt before the roller can spin. You must have run over something in the carpeting like string or whatever to have it break. Happens all the time. Get several replacement belts to keep as spares while you're at it as nothing is worse then having to vacuum and no spare belts. ........................ Try this also please : Things You'll Need:Phillips head #2 screwdriverReplacement belt for your vacuum modelSpray lubricant, such as silicone spray or teflon lube. 1: Unplug the vacuum. Never work on an electrical appliance when it is plugged into an electrical outlet. 2: Turn the vacuum over and locate the plastic or metal plate that covers the rotating brush. Remove this plate. Note: This plate is typically attached by a small number of Phillips head screws or by levers that turn and lock the plate in place. In either case, removing this plate is a simple task.
3:Identify the vacuum's rotating brush. This brush should have a black rubber belt wrapped around it, and stretched around the metal shaft of an electrical motor mounted somewhere toward the back of the vacuum.
4:Verify that the brush will rotate freely. Examine both ends of the brush to ensure that no threads, string, yarn, etc. have become wrapped around the ends and thus inhibited a free rotation.If there is foreign debris, remove the brush by sliding it up, away from the bottom of the vacuum. Remove the debris
5:Lubricate both ends of the rotating brush with the spray lubricant. Replace the brush into the grooves which hold it in place
Replace the existing belt on the brush assembly, or replace a broken belt with a new vacuum belt.
6:Verify that the brushes now turn freely when back in place and that the motor shaft turns as the brush rotor turns.
PLEASE DON'T FORGET TO RATE !
In this machine there is no belt. The brushes actually spin by vacuum and in the turbine assembly there is a small wheel bearign which rusts out. You will need to remove and repair or replace the turbine and gear assembly P/N should be 43191009
Make sure you're not trying to adjust w/ handle in upright locked position because thewre is a cam which raises the vacuum head a little bit when handle is locked in upright position. If this is not the problem, turn vacuum upside down with handle in unlocked position and power cord not plugged in(for safety reasons obviously), unscrew and remove 3 screws that hold belt/beater brush assembly cover in place(2 are in corner near ends of beater brush and 1 is towards motor housing) tilt end of cover with 1 screw up and remove cover(there are 2 tabs at beater brush end of cover). Right above this is the height adjustment assembly with 2 rollers, raise up the assembly gently and using your finger or a bristle bottle brush,etc. make sure there is no debris caught between the height assembly and the hose(you will understand when you see it), if there is no debris you can now see the pattern on the bottom of the height adjustment knob and the lobe that rides on it, just check to make sure nothing is broken and/or missing, hope this helps!!
Jim, To put tension on the brush, tilt machine forward when upright, move carpet selector knob to carpet. then turn vac on. Brush will only spin when vac is tilted back to operate. brush stops when upright and on to use hand tools so the er is no danger to carpet or persons with moving roller.
For your beater brush to spin, you have to meet two conditions:
1) the vacuum cleaner has to be reclined (put your foot on the front and pull back on the handle).
2) The clutch actuator (the dial where you switch between BEAR FLOORS and CARPETS needs to be set to CARPETS).
If the brushbar/beater bar still doesn't spin after that, call the Dyson helpline, they will assist you. If you are saying that the brushbar isn't spinning because it is not picking up any dirt, you may have a loose internal hose, a blockage in the machine or the bristles on the brushbar are worn. Call the Dyson helpline for assistance.