Question about Whirlpool GT4185SK Microwave Oven

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Whirlpool GT4185SK Keypad does not work - oven starts as soon as door is closed


We have a Whirlpool GT4185SKB model from 2003. The clock-timer-keypad does not work and does not show anything. However, as soon as we close the door shut, the microwave oven turns on and stays on until we push the button to open it. Pl. reply here, or email to ashaw2@yahoo.com... Thanks

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Is it possible that some spray cleaner accidentally got into the controls?

I always recommend that users spray the cleaner on a soft cloth (not on the keypad itself) then wipe the control panel off.

Also, I always recommend non-ammonia cleaners since ammonia can crack and damage plastic.

Otherwise, the spray can get into the controls and lock it up or make it act odd.

Another thing that can cause this is steam or grease / smoke getting in the controls. The best way to prevent this is to be sure your hood exhaust fan is on whenever you cook on the stove top.

If it does not dry out over time, it may need to be manually dried or blown out.

I've followed up to your by e-mail address to be sure I help you fully.

We're happy to help and we appreciate your thoughtful rating of our answer.

Posted on Mar 16, 2008

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