Question about Kodak EasyShare Z710 Digital Camera

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Kodak EasyShare Z710 - Lens won't retract or close

I've had this Kodak EasyShare Z710 for about a year. I had to have work on it once before because of a lens problem. That time, it wouldn't open. Now, the last time I used it, the lens opened just fine, I took a couple pictures, then the lens stopped working and the screen went black. Now the zoom lens won't close at all. I know it's the lens and not the screen because I have no problem reviewing my previous pictures on the screen. I don't want to try and force the lens closed and possibly break it! I think I'm just beyond my warranty so I can't send it in without paying quite a bit. If there is something I could do to mechanically repair it (I am a computer tech so working on hardware is not new to me), that would be excellent! I await your response!

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  • Anonymous Apr 20, 2008

    Hello,

    I have exactly the same problem

  • Anonymous May 16, 2008

    I have the first problem you had. THe lens wont extend. Perhaps you can give me an email stating what was wrong with it then. My warranty expied 3 motnhs ago

  • skeetercop Jun 07, 2008

    cannot

  • Harlow13 Jun 17, 2008

    Oops, wrong one. But I too have the same problem and I am really not happy at the cost of this camera and the length of time it worked. Not a good product. However, if I could get it to open and stay turned on, that would be wonderful. any help is appreciated. See other post for email address.

  • heyheypaula Jul 08, 2008

    Same thing happened to mine 3 months after I bought it. Store made me send it to Kodak because it was still under their warranty. They kept it for months and told me I dropped it so it wasn't covered. The camera was never dropped. I took it to back to Office Max with my extended warranty and they told me to call MaxAssurance. They refused to fix it. Went back to Office Max and the salesperson said it was covered, just email and get a shipping label. MaxAssurance said they won't fix it. I am SO frustrated!

  • valeri_92054 Jul 16, 2008

    I have the same problem and called kodak they told me to just give them my credit card and mail my camera theyll charge my account to fix it and ship it back at my cost looking around $150 buck or get a 15% up grade on the new camrea

  • Passive Aug 15, 2008

    My lens wont close , screen will pop up for a couple seconds then go black . Is there any simple way to fix this ?

  • Anonymous Aug 20, 2008

    I am having the same problem my lens will not open and extend out. Everything else works fine. I am over my warranty by 2 months and its going to cost as much to fix it as I almost paid for it. Heck I can buy this same camera for cheaper. Can anyone help me with this. Thanks



    Bhora@tricountyera.com

  • roseyjane Sep 23, 2008

    Hi my Kodak M753 lens is stuck also.



    It will turn on fine and I can review my pictures but it wont extend out.



    Can any one help?

  • Sahyo Nov 11, 2008

    I have the exact same problem. I've had my z710 zoom for almost a year and I tried to turn it on and the lens was stuck. I need to use my camera for school so I'm in a real dilemma and dont know how to get it fixed without paying a bunch of money that I dont have. If you find an answer I would greatly appreciate sharing. nevermindmymind@hotmail.com

  • racosta1 Dec 21, 2008

    I RECVD MY KODAK Z710 FOR XMAS LAST YEAR AND ALL OF A SUDDEN, YESTERDAY, WHILE ATTEMPTING TO TAKE IMPORTANT XMAS PICTURES IT WENT BLACK - I TOO CAN VIEW PREVIOUS PICTURES, I AM ABLE TO TURN IT ON BUT IT SHUTS OFF AFTER 2 SEC, THE LENZ IS STUCK IT WONT ZOOM IN OR OUT, WHAT CAN I DO

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4 Answers

My Z710 does the same thing. is dead wont turn on. I sharp hit with the palm of my hand and it turns on everytime!

Posted on Aug 28, 2008

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The glass front lens of mine is broken but the mechanism works fine, so thats the only part I need..Kodak said $211.00 for the whole lens, so I'm watching for damaged Z710's for sale all over the net..I've bookmarked this page..If I get one that has the working lens, I'll just use the front glass and let you guys know.hopefully somebody would do the same for me.I'm not a salesman, Thanks...Bill
wekirkland@yahoo.com

Posted on Jul 27, 2008

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I also have the same problem. My lens is stuck in the "out" position. The camera tries to turn on, but after about 5 seconds, it shuts down again. I have changed batteries, but it hasn't helped. The lens won't retract and the camera will not work.

Any solutions out there?
sprengleg@yahoo.com

Posted on Jun 19, 2008

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I too had the same problem. We were told we were using the wrong bateries, so we made sure that we used the correct ones, and it happened again and now the warranty is out and I can't send it to be fixed. If anyone has any idea what the problem is, please email me at admrlkirk1@aol.com.

Thanks

Posted on Jun 17, 2008

1 Suggested Answer

SOURCE: Kodak EasyShare Z710 as a Web cam

Some cameras can be used as a webcam, however i dont think Kodak thought this through and therefore did not provide software for webcam on the cd.

Posted on Sep 24, 2008

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1 Answer

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hello there!
I suggest that you remove the battery and open any closed location, but do not unscrew it unless it is no longer covered with the warranty. But perhaps, better yet to bring your digicam to a service center to further check the electronic parts internally.
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Z710 can use:
KODAK Rechargeable Ni-MH Batteries (AA Size): These Ni-MH AA batteries last up to twice as long as alkaline batteries when used in your KODAK Digital Camera and KODAK EASYSHARE Ni-MH Rechargeable Battery Pack: Provides exceptional capacity with its 2.5 hour fast charge cycle time; can be recharged up to 1000 times in the EasyShare Camera Dock or EasyShare Rapid Charger.

For more information on your camera plese follow this link:
http://www.kodak.com/global/en/service/products/ekn032171.jhtml?pq-path=9374

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Doubt it. Kodaks are notorious for the lens becoming knocked out of line when dropped. I had an older model that a child knock off a 3 foot high table and it never worked again. Best thing is to find a local repair shop, call in to Kodak for assistance, or look for another camera.

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Lens jammed will not retract, canon pc1147 zoom


I have had the same issue were the lens would not retract. took it in for extended warranty work. lens now retracts but takes lousy pictures.

When I purchased this camera family members ran out and bought thiers shortly after I did. One by one the same issue has happend to their v1253's.

I dissmantled one and found that there is a tiny battery on the power board inside of the camera. apparently the tiny battery's life is about 1 1/2 years. This battery is not serviceable as it is welded in place. I am not one hundred percent sure if this is the cause but it makes sense.

It would be nice if kodak would own up to this issue and make good on repairs as they did with my kodak 5500 all-in-one printer and it's crappy print head. Kodak has sent me 4 print heads in the 2 years I have owned it.

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KODAK z710


Kodak custsomer support
It is likely the only real answer is to replace the camera
These thing dont get repaired usually.

May 25, 2008 | Kodak EasyShare Z710 Digital Camera

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