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Router is connected to internet but other computers which show connection to the router cannot connect to the internet

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  • Jim Moran May 11, 2010

    Please send me more information!! What is the make and model of your modem,router and computers? How many PC's are on your network? What OS (Operating Systems) are installed on each unit and what security software is installed if any? I need more information to diagnose your problem....Cheers!

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Just because it is physically connected to the internet does not mean that it has a connection. The first thing you need to check is that it has an IP address. There should be a status page on the router that you can check.

Your ISP may require a specific machine name and password, or it may require the MAC address of your device, in order to get an IP address assigned to it. Call your ISP tech support for help with this.

Posted on Mar 12, 2008

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Hi my router wont connect to comp.need help making connection between router and computer


Here's How:
  1. Choose a convenient location to begin installing your router such as an open floor space or table. This does not need to be the permanent location of the device. Particularly for wireless routers, you may find it necessary to re-position the unit after installing it as the cables / signals may not reach all areas needed. At the beginning, its better to choose a location where it's easiest to work with the router and worry about final placement later.

  2. Plug in the router's electrical power source, then turn on the router by pushing the power button.

  3. (Optional) Connect your Internet modem to the router. Most network modems connect via an Ethernet cable but USB connections are becoming increasingly common. The cable plugs into the router jack named "WAN" or "uplink" or "Internet." After connecting the cable, be sure to power cycle (turn off and turn back on) the modem to ensure the router recognizes it.

  4. Connect one computer to the router. Even if the router is a wireless model, connect this first computer to the router via a network cable. Using a cable during router installation ensures the maximum reliability of the equipment. Once a wireless router installation is complete, the computer can be changed over to a wireless connection if desired.

  5. Open the router's administration tool. From the computer connected to the router, first open your Web browser. Then enter the router's address for network administration in the Web address field and hit return to reach the router's home page.

    Many routers are reached by either the Web address "http://192.168.1.1" or "http://192.168.0.1" Consult your router's documentation to determine the exact address for your model. Note that you do not need a working Internet connection for this step.

  6. Log in to the router. The router's home page will ask you for a username and password. Both are provided in the router's documentation. You should change the router's password for security reasons, but do this after the installation is complete to avoid unnecessary complications during the basic setup.

  7. If you want your router to connect to the Internet, you must enter Internet connection information into that section of the router's configuration (exact location varies). If using DSL Internet, you may need to enter the PPPoE username and password. Likewise, if you have been issued a static IP address by your provider (you would need to have requested it), the static IP fields (including network mask and gateway) given to you by the provider must also must be set in the router.

  8. If you were using a primary computer or an older network router to connect to the Internet, your provider may require you to update the MAC address of the router with the MAC address of the device you were using previously. Read How to Change a MAC Address for a detailed description of this process.

  9. If this is a wireless router, change the network name (often called SSID). While the router comes to you with a network name set at the factory, you will never want to use this name on your network. Read How to Change the Router SSID for detailed instructions.

  10. Verify the network connection is working between your one computer and the router. To do this, you must confirmed that the computer has received IP address information from the router. See How to Find IP Addresses for a description of this process.

  11. (If applicable) Verify your one computer can connect to the Internet properly. Open your Web browser and visit a few Internet sites such as http://compnetworking.about.com/.

  12. Connect additional computers to the router as needed. If connecting wirelessly, ensure the network name (SSID) of each is computer matches that of the router.

  13. Finally, configure additional network security features as desired to guard your systems against Internet attackers. These WiFi Home Network Security Tips offer a good checklist to follow.
Tips:
  1. When connecting devices with network cables, be sure each end of the cable connects tightly. Loose cables are one of the most common sources of network setup problems.
What You Need:
  • A network router (wireless or wired)
  • Network adapters installed on all devices to be connected to the router
  • A working Internet modem (optional)
  • A Web browser installed at least one computer in the network

Please let me know if you need any further help and I would be glad to assist.

Thank you for using Fixya and Good Luck

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