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Router is connected to internet but other computers which show connection to the router cannot connect to the internet

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  • Jim Moran May 11, 2010

    Please send me more information!! What is the make and model of your modem,router and computers? How many PC's are on your network? What OS (Operating Systems) are installed on each unit and what security software is installed if any? I need more information to diagnose your problem....Cheers!

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Just because it is physically connected to the internet does not mean that it has a connection. The first thing you need to check is that it has an IP address. There should be a status page on the router that you can check.

Your ISP may require a specific machine name and password, or it may require the MAC address of your device, in order to get an IP address assigned to it. Call your ISP tech support for help with this.

Posted on Mar 12, 2008

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In checking if you're computer is properly connected to the Linksys Router, you will need to perform four steps:
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