Computer keeps shutting down, while on the internet, then starts up again. cant install driver update that keeps popping up. brand new compaq presario 5820.

Hello

First of all press ALT+CTRL+DEL and start Task Manager, there is probably some application (or other process) that is not reponding. You can kill them to let the shutdown continue, and know what is causing the problem and maybe find an update for it.

Also this means that your computer has not been rebooted properly since the installation of important system updates. If you have "Automatic Updates" scheduled on your machine, these updates could have downloaded and installed without your knowledge. To fix this issue, let the updates finish installing, reboot and then shut down your computer as normal.

Click "Start."

Click "Windows Update." Click "Install Updates" to begin the installation of any updates that have been downloaded to your Compaq Presario. When the "Restart Now" button becomes available, click it once. Your Compaq Presario will shut down Windows, finish installing the updates and then reboot your computer.

Click "Shut Down." Because the updates have finished installing and have been installed properly, your Compaq Presario will now shut down normally and will not immediately boot back up.

There are many different things that could cause the issue you describe.

About how old is this computer? If it's between 3-5 years old, you may want to consider purchasing a new one.

Has anything changed recently? Did you install software or other updates that may have caused this issue?

When it goes to the screen that lets you choose Safe Mode, etc., do you have an option that reads "Last known good settings?" If so, choose that option to start the computer with.

Hi, "Go to the "Device Manager" from the start menus (Control Panel,in the right window pane) Uninstall the drivers, restart the computer, do an "Windows Update," from the "All Programs, start menu, next, search on-line through the computer's Brand Name / Drivers, select the correct drivers, update the drivers, and restart the computer. "Rating the solution for its helpfulness is appreciated, thanks."

reinstall your os again not update, may be you will not facing the problem again.

It sounds like you have the wrong driver installed or there are more drivers that you need to install and update.

One way to ensure that you install the correct drivers is to go through the Device Manager and update your driver.

This is for a Windows XP system

To Update your drivers through Device Manager, pls do the following:

1. Attach your computer to the internet, make sure you can get on the internet by launching your browser, ie. Internet Explorer, Firefox, Safari
2. Navigate to Start/Control Panel, System
3. Choose the Hardware Tab and click Device Manager
4. See if there are yellow exclamation marks or question marks listed
5. Select them and right click on each one (you have to do this one by one until you see no more yellow exclamation marks or question marks)
6. Choose Update Driver
7. Follow the prompts to complete (usually by clicking ok to all the prompts)

This is for a Windows Vista or Windows 7 system
1. Connect your computer to the internet and ensure that you have internet connection by launching your browser and surfing to your favorite website.
2. Navigate Start/Control Panel/System
3. On the top left hand corner, click Device Manager
4. Do the same from 5-7 under the Windows XP directions up above.

Again, remember that sometimes drivers are related to something else on the system. Therefore you may need to update one or more drivers. This is the only way to ensure that you get everything.

Let me know how it works out and please don't forget to rate me.

I just did a BIOS update on my sisters computer presario f700 and noticed that the update said it would fix some problem with the fan. The update is on Compaq's website under software and drivers. Maybe that would help.

Reload your sound drivers. I had this same trouble with this same computer. If you dont have the software, go to HP/Compaq support page.

I hope this helps you

a

Have you tried restoring the computer back a couple of days to see if that clears up the hardware hiccup? You can also go to device manager and uninstall the device and delete the drivers. Turn the laptop off, take the wireless card out. Start the laptop back up and boot it fully....After a few, shut down again. Install the wireless card and restart the laptop. When asked to install the drivers for new device found, say ok, make sure you are online with an ethernet line so windows can go online and load the newest drivers unless you have them on your C drive already.

Update the drivers from HP or uninstall the device and reinstall it thru your device manager,

to find >>>>>>>>>>>Devi
ce Manager

Start > Right Click On My Computer > Properties > Hard Ware > Device Manager .(look for the device in the list that pops up,
Right click and uninstall,Shut down and Restart,
On start up XP will auto find and reinstall for you,
Don't forget to wait untill the pop up messages say Device is installed and ready to use before you use,

Good luck and cheers

Please rate me thanks

Misterdj