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I am EXTREMELY FRUSTRATED w/ the inability of anyone to first figure out, then solve the following: Why when streaming a live/real-time visual or audio broadcast, the audio will randomly go silent; this happens intermittently, there's no pattern. Each time it happens, on the bottom row of opened programs, a temporary strip will pop up and temporarily read: "communicating" then numbers will appear as in a meter counting down seconds, however, in this case it always counts "upward", and each time it reaches "100" the audio will return, and the "communicating" strip will simultaneoulsly disappear until the audio intermittently goes out yet again, and the whole process repeats. This is extremely frustrating because each time it happens, again randomly, I of course lose some of the content of what ever I'm watching or listening to. PLEASE, PLEASE could someone please finally quickly help figure out and solve this problem once and for all. Your assistance w/ this utterly frustrating and persistent problem is GREATLY APPRECIATED!! Thank you, C. Renee Richardson

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  • crr1211 Mar 13, 2008

    Dear PCBuilda, Thanks so much for your rapid response, however, I need you to explain the potential solution in a bit more straight forward way; I'm really a novice when it comes to "computer terminology", for example when you suggested: (right clicking and choosing the same target, then streaming it locally) well, first of all, I don't know what "target" refers to, secondly, how do I determine if I'm playing/streaming "locally" or non-locally? Also, I'm not sure of the amount of bandwith my computer currently has, nor the current amount of memory and processing power for that matter. I have however for whay it's worth updated such programs as "real player" and two other ones as suggested by another Technical Assistant when attempting to help me in solving this same problem as you currently are.

    I anxiously and optomistically await your next response. I'm determined to get this truly EXASPERATING PROBLEM FIXED!!

    Thanks PCBuilda! :)

    C.Renee Richardson

  • crr1211 Mar 14, 2008

    Dear PCBuilda, For the most part, you succeeded in giving me a clear and concise response in the non-technical language that I surely need, Bunches of Thanks for that; however, you lost me (somewhat) at the beginning of the Second paragraph. Tell me again in beginners terms the "alternate" way to go in to a streaming mode- for example, perhaps if I explain in my limited way the manner in which I go into an audio -or- visual stream, that will then possibly assist you in knowing the best way to explain your solution to me in a manner that I can follow- okay here it goes: For example, if I want to view/hear something on line in real-time, or a previous broadcast, I access it this way.....Usually via Internet Explorer- I enter the website address on the websearch bar, of course hit enter, then follow the prompts to the exact source I'm looking to access, then select realplayer or windows media player (which usually somehow ends up becoming realplayer anyway), nonetheless, I then hit "watch/listen to this show now", or some such similar prompt. So that's basically the way I do it.

    Your previous plain-spoken background info. was/is most helpful. I'm now anxious to follow your alternate accessing instruction so as to take away some of the stress and strain off the computer in the course of the streaming process as you explained, so as to prevent the frequent intermittent pauses as it basically has to take momentary rests before carrying forth it's next load so- to- speak, the next load of course being continued audio, except it wil now be in non-broken audio form once I'm able to correctly employ your alternative streaming method.

    P.S. Is it something like the method by which we save documents, etc. in our filing system, as w/ "Save as", because I think you mentioned something about "Target as."???

    Thanks again, awaiting upcomimg response

    Thank Goodness for Geeks :)

    C. Renee Richardson (Greatful Technically Challenged PC user)



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The problem with streaming video/audio is that the protocol will take everything you have to throw at it. In order for it to work properly you will have to shut down everything except that one think. What it is doing is buffering. It downloads in chunks that it can cope with. Then it plays the chunk and then goes and gets some more. You may be better downloading the program/video (right click and choose save target as) and then playing it locally on your computer when it no longer has to stream from the internet. Streaming relies heavily on your bandwidth to the internet and the available processing power and memory on your computer.

Posted on Mar 12, 2008

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  • Julie Judson
    Julie Judson Mar 13, 2008

    Right here goes, a non-technical version....As you are trying to watch your video, your computer has to go and get it from the place it is stored on the internet. It downloads it in very small pieces and puts it back together again rather like the pieces of a jigsaw on your computer. This process is called streaming. Streaming will drain every last resource your computer possesses and also occupy the entire capacity of your internet line so that no more space is available for it to do anything else. If your computer is not very powerful or your internet is generally quite slow it is only able to download bits at a time. But at the same time you are also asking it to play this video, whilst it is quite busy trying to stream a download. So it works out that it can stream for a bit and then play for a bit, then it knows it hasnt finished streaming so it has another go and so on. This is why you get the pauses.

    To get over this instead of clicking on the link to download as you did originally, try right clicking on the same link. This will give you a different set of options in a submenu. Try it with any link you find on a website (mostly). You will get an option to save target as. The link being the target. You will then see a box open and ask you where you want to save it. This is your opportunity to save it somewhere on your computer where you know where to find it. Once it has downloaded as a file on your computer, you need to find it in its saved location and double click it to open it in a program such as real player, or media player. Hope this is better for you.

  • Julie Judson
    Julie Judson Mar 14, 2008

    Yay you have it. By the way you have described what you think I have said means you have interpreted it correctly. You now understand what is happening and the why.

    Now to practice......

    On this very page you will see lots of text, coloured blue and underlined. If you right click with your mouse on any one of them you will see the referred to "Save target as" This is exactly as you thought, the save as function in Word or other such program. If you right click a picture you will get a "save picture as" option. This is allowing you to put the contents of the link - usually a file such as a picture or a video or an audio clip anywhere you choose on your hard drive. (C:).

    From your previous messages you have been advised to download real player or other programs which are capable of reading video/audio files. As you probably installed real player last it is choosing to be your default player ie your computer chooses it first. I would stick with that as it is a perfectly acceptable form of player. Like you would choose a Hitachi DVD to play your DVDs for your telly, you choose real player to watch audio/video on your computer.

    Once you have downloaded your audio/video file and stored it on your computer you can double click it and real player will start immediately. As it is then stored locally on your computer it will no longer need to do any streaming and buffering as it has already done the job. There is one proviso here. As long as the download is one file the download will succeed. BUT if the website owners want to prevent people from downloading it and only offering it as a streaming are stuck with the pauses in the streaming which gave you such frustrations before.

  • Julie Judson
    Julie Judson Mar 21, 2008

    Dear Renee

    You dont need to understand it. All you need to do is exactly this.

    Please tell me which website you are trying to use and what page you are trying to download from. Also tell me which item it is you are trying to get.




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