Purchased this back in Dec 05. Colors turned pink almost immediately and had to restart the TV each time. Zenith refused to repair saying that since I restarted the TV and picture seemed ok, a tech would not find the problem. 1 year later TV made pop sound and had no picture, Zenith did fix this! Now TV made POP sound again and filled my living room w smoke, would not turn on. Repair man was sent by Zenith and he replace several boards. TV starts but now has red dots all over. Called Zenith again! Stay tuned for end of story but I am shopping for another TV, just hope Zenith steps up and does the right thing or all of us should post our bad stories all over the web and let everyone know what they sold us
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The picture tubes in Zenith sets (I assume it's a Zenith since you posted this with a Zenith heading, although it's also true for any set this old) were only expected to last around 7 years. Your description makes it sound like you are missing green, or that the green is just way low. This is a common sign of a bad picture tube. There are other possible causes, but tube failure is the most likely. The low replacement cost for small TV sets makes repairing this one uneconomical.
Get rid of the set and treat yourself to a new one.
Hello Paul. I have this same monitor, but rebranded, Access the service menu with the remote control:
With user’s RC 1. Power TV On 2. Press Menu button and call up User OSD Menu 3. Select Sound-> Balance 4. When Balance value is “0”,Enter 0->5->3 ->2 in sequence. Note: If necessary, re-do number keys. 5. Factory OSD appears. 6. Press the standby button then AC turn off and restart the TV, which can exit factory OSD menu.
Now you will be able to change the values for Red Green and Blue channels. I also hated this TV, but after adjusting the colors it's looking great! Hope you could fix it too! :)
I swapped out the HDMI cable with standard component cables. The picture and sound is perfect. Later I will swap again with a different HDMI cable to confirm if the problem is a bad cable or if the TV has a problem with HDMI.
This is a convergence problem and can be as simple as poor solder connections or defective convergence ICs. Please verify the model number and whether or not you wish to attempt the repair and I will provide additional details and instructions.
I'm not really sure on an exact fix for this, but I'm told that these are the symptoms of bad convergence module(s). My set is the same model no. and has the same symptoms. I was looking to see if I could find the exact part no. of the stk ic modules. I'm told that they are approximately $30 to $50 and are not impossible to change out if you have decent soldering skills. The normal repair charge seems to be about $600. Good luck. It looks as tho I may have to just give up and open the back and get the part no.s from the chips
Projection TV makers charge an arm and a leg for their replacement
lamps. They make it easy to do but as a result the custom lamp assy is
expensive. The trick is to just buy the bulb for your model TV from
any number of us aftermarket sources at a fraction of the lamp price
and install it in the old lamp yourself. really easy. Some models are
real bulb hogs though. Look them up on the net (include the word
complaint or repair) before you buy, or you might be sorry. Many class
action lawsuits out there - even against some of the name brand makers.
I purchased this tv 2/06 and it went POP in 04/07. Less than 60 days after my warranty expired. Went back and forth with Zenith for several months. I refused to take NO for an answer. Customer service stinks and you have to be very persistent. They eventually agreed to fix it. Repairs cost over $2000 and I have my tv back. Next time it breaks just going to throw it out. Zenith sucks.