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Re: Trouble with paper feed
Okay, for starters be very careful not to touch the drum with anything except a super soft cloth like what you may use on expenive lens or glasses even then very very careful not to scatch that. but a dirty drum will not cause your problem.
what you should do is carefully inspect where paper goes in to make sure you don't have a small piece of paper blocking the paper from going through then clean the feed tires with a cotton cloth slightly damp with rubbing alcohol. besure to have machine unplugged until everything is thoroughly dried before plugging in power cord.
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If a document jam occurs during a transmission, the message "DOCUMENT JAM" is displayed. If this occurs, follow the procedure below. It is recommended that a duplicate from a copier, of the jammed document be used to reduce the chance of a jam when resending the document. See Chapter 3, "Loading Documents" for document specifications and recommendations which may help avoid paper jams. Note: The power can be left ON when clearing a paper jam. Typical Causes of Document Jams Recommended Procedure The document is fed at an angle. Adjust the Document Guides to the edges of the document. The document paper is too thin or too thick. Make a duplicate using a copier and use the copy as the sending document. Document has tape or pieces of paper taped to it. Remove the tape or make a duplicate using a copier and use the copy as the sending document. The Control Panel Cover is not fully closed. Close the Control Panel Cover fully. The document is stapled. Remove the staple(s), or make a duplicate using a copier and use the copy as the sending document. Basic Troubleshooting 1. Remove all documents from the Document Support. 2. Open the Control Panel Cover. 3. Remove the document jam. Remove any pieces of paper, paper clips, or staples that may have caused the jam. 4. Close the Control Panel Cover. 5. Verify the display has returned to the Standby Mode.
Nope No mirror, try cleaning the drum corona wire. Gently clean wire with a #2 pecil eraser to remove any dirt, then open fax sheet feeder and GENTLY clean with alcohol wipe across the light bar scanner. Paper dust builds up on this.
When you hear the fax signal press the start button on your machine. If this does not work attempt to just make a copy of a document without sending to test the document feeder - help the document by gently pushing the document into the machine when it should be feeding. If you can feel the machine trying to grab it but it doesn't have enough strentgh or it will feed with your help then the feed rollers are probably dirty and you may be able to open up the top cover and clean the rubber rollers with alcohol or degreaser. If the feed rollers do not even turn when trying to make a copy then you may have a motor, belt or clutch problem. If it copies well but will not send, then you will probably have a modem or fax lead problem. Try a new fax lead.
Your document feeder should allow you it install a stack of originals, amount depends on machine specifications. Dial one number and send your multi-page document.
if not the feeder tires may need to be cleaned, a few drops of alcohol in the center of a clean piece of paper then run it through the feeder, put the paper in then when it stops press the stop button and it should eject the document, in doing so pass the alcohol past the feed tires. do this a couple of times then try your multi-page document again.
This is caused by the feed and separator rollers are dirty or worn out. The simplest thing to try is to clean the feed rollers. you will need a cleaning solution, isopropal alcohol works very well. Available at local drugstores. you can approach this one of two ways, you can open up the document feed section and manually clean the rollers or put a few drops of Alcohol in the center of a piece of paper let it soak in a little and pass it through the document feeder, the paper should have a streak on the last half of the page if it made contact with the rollers. For best results do this a couple of times, for better results do both the manual and the pass paper methods.
You need to clean the friction pad. If you open the part where you put your sheets in to send faxes you will see a white pad behind the cover. You need to clean it, if it still feeds more than one page the pad is probably worn.
2 different problems here. 1st is with document feed and 2 is with paper feed.
1st prob seems to be with the paper feed roller not meshing at the gear. Probably a broken piece on the lower document tray assembly. No real fix for this unless you can strip it out and haywire it.
2nd prob is probably a poorly meshing drum unit. Examine the gear teeth on both the drum and the machine. As you have replaced the drum already (presumably with a brand new one) You might possibly find a missing or badly worn tooth on the messhing gear in the machine.
There are a couple of sensor flags in side the machine and also the document feeder area. Little black levers that flip and trip a sensor. Make sure they are all moving freely. There is one or two in the doc feed area. One inside the paper feed area. One or two in the ribbon area.