Question about Brother IntelliFAX 2800 Laser Fax

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Trouble with paper feed

When I try to send documents the paper gets pulled in at an angle. I cleaned the drums and it works a couple of times but now it is eating my documents again.

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Okay, for starters be very careful not to touch the drum with anything except a super soft cloth like what you may use on expenive lens or glasses even then very very careful not to scatch that. but a dirty drum will not cause your problem.
what you should do is carefully inspect where paper goes in to make sure you don't have a small piece of paper blocking the paper from going through then clean the feed tires with a cotton cloth slightly damp with rubbing alcohol. besure to have machine unplugged until everything is thoroughly dried before plugging in power cord.

mikey

Posted on Mar 16, 2008

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How do I prevent it from pulling two or more sheets of paper when it is printing or sending a fax?


you could try cleaning the feed tires but more than likely the seperation pad needs to be replaced.

Oct 15, 2014 | Samsung SF-531P All-In-One Laser Printer

1 Answer

Attempt to make a copy is stopped when "paper jam" error message comes on. The rear door opens to reveal the copy accordioned against the drum area, With every try this happens. Can it be...


It sounds like the rollers are not feeding the paper properly. It's likely supposed to go up and around to be printed on, but the upper rollers are not catching the paper properly and instead of feeding through like it's supposed to, it's crunching up against the drum.

The rollers in a laser printer can sometimes get dirty and won't pick up the paper properly. My recommendation would be the following:

1) Remove the paper from the printer.

2) Open the back cover.

3) Take a damp, lint-free cloth (add a couple drops of vinegar to it for extra cleaning power) and hold it lightly against the rubber rollers inside the back of the printer.

4) Tell the printer to make a copy so that the rollers will try to move to pull the paper through.

The rollers should essentially clean themselves against the cloth as they try to move to prime themselves. You might have to repeat the copy request a couple of times in order to get them completely clean.

If this solution doesn't work, you could try taking it into a repair shop, but it's likely that repairing a printer is going to cost more than simply buying a new one, unfortunately.

Hope this is helpful!

May 08, 2011 | Brother DCP-7020 All-In-One Laser Printer

1 Answer

My Brother MFC-9840CDW keeps jamming every time I print mailing labels. I've had it four 1.5 years with no trouble. The label gets stuck and I have to pull out the toner tray to fetch it. I also...


hello, sounds like there are many possible solutions for you machine, first with paper jamming, are labels going thru manual feed tray, or paper tray, it might be possible that mp feed roller needs cleaning or replacing. if paper tray, simple would be feed roller, clean or replace, if jams continue with normal paper from paper tray, the problem will be front door, i have yet to be able to repair paper jams when front door assembly fails. as far as colors, both drum and toner can cause this problem, if using 3rd party toner, this will also cause some color problems. sorry no real quick fix for this machine, i've tried.

Sep 24, 2010 | Brother MFC-9840CDW Laser Printer

1 Answer

Yellow


If the paper light is flashing (not steady) please follow the steps bellow:

The Paper LED flashing can be caused by no paper in the manual feed slot, a paper jam, the front cover is open, the back cover is open, dust on the drum, a memory full error, a print overrun error or not having a drum installed.

Note: Be sure that a toner AND drum assembly is installed in the machinebefore continuing. A machine may exhibit a jam message if a drum or toner isn't installed or isn't installed properly. The drum is a separate part from the toner cartridge and the two parts fit together tomake the drum and toner assembly. The problem may also happen from using non-Brother supplies.

To clear the Paper LED flashing, follow the steps listed below:

Brother strongly recommends that customers use only genuine Brother drumunits and/or toner cartridges. Each Brother laser printer is designed to work at pre-set temperatures that are matched exactly to each of our individual toner formulations. Each individual component is designed to work with the other to ensure quality and reliability. Using non-Brother supplies may affect the hardware performance, print qualityand machine reliability. The Brother limited warranty does not apply to any problem that is caused by the use of third party drum units, toner cartridges or toner.
Warning: If you just used the machine some parts inside the machine are extremely hot.

1. If the paper source setting of the program you are printing from or the Brother printer driver is set to Manual feed, the Paper LED will flash prompting you to load a sheet of paper, an envelope, or a label inthe manual feed slot of the printer. It can also be caused if the document you are trying to print was created as a letter, mailing, or label.

2. Using both hands, slide the manual feed slot paper guides on the front of the printer to the width of the paper that you are going to use.

3. Using both hands, put one piece of paper in the manual feed slot until the front edge of the paper touches the paper feed roller. When you feel the printer pull in the paper, let go and the printer will print the document. If the Paper LED continues to flash and the printer does not pull in the paper, this issue was not caused by a manual feed command, continue with trouble shooting.

4. Open the front cover by pulling the tabs on the left and right side of the printer towards you.

5. Remove the drum/toner assembly by lifting it up slightly at the center and pulling it out to the front. Place the drum/toner assembly ona piece of disposable paper or cloth to avoid spilling and scattering the toner.

6. Clean the primary corona wire inside the drum unit by gently sliding the blue tab on the top from right to left and left to right several times. Return the blue tab and snap it into the home position. If you don't, printed pages may have a vertical stripe.

7. Remove the toner cartridge from the drum unit holding down the lock lever (purple tab) on the left side of the drum unit and lift the toner cartridge out.
*Handle the toner cartridge carefully. If toner scatters on your and or clothes, immediately wipe it off wash it with cold water.

8. If there is paper in the drum unit, gently remove it.

9. Examine the inside of the printer where the drum was installed. If there is paper inside the printer carefully remove it.

10. Reset the toner cartridge into the drum unit (be sure it clicks into place).

11. Reinstall the drum/toner assembly into the printer.

12. Close the front cover. If the Paper LED is still flashing, continue with trouble shooting.

13. Turn the Brother printer around with the back of the printer facing you.

14. If the back cover is open, close it securely. If the Paper LED is still flashing, continue with trouble shooting.

15. Open the back cover.

16. Open the black plastic inner chute by pressing on the release tab located on the right side of the chute.
Note: The inner chute has a diagram on it of a piece of paper being removed from the printer.

17. If there is paper inside the printer carefully remove it.
NOTE: If paper is wrapped around the orange roller do not try and removeit. The printer has a one year limited exchange warranty. If the printeris in warranty, call Brother Customer Service at 1-877-BROTHER (1-877-276-8437) for warranty options. If the printer is out of warranty, contact a Brother Authorized Service Center for repair by clicking on the link below:
http://www.brother-usa.com/service/default.aspx

18. Close the back cover. If the Paper LED is still flashing, continue with trouble shooting.
NOTE: The inner chute will close automatically when the back door is closed.

19. Pull the paper tray completely out of the printer.

20. If there is paper jammed in the paper tray or underneath the printer, gently remove it.

21. Reload the paper in the paper tray. The tray can hold up to 250 sheets of 20 lb paper. Do not over fill the tray. There is a maximum paper mark located on the top of the right and left paper guide. It looks like a V cut out in the plastic.

NOTE: If you are using special paper and the machine has problems feeding it from the paper tray, try loading the paper in the manual feed slot.

22. Put the paper tray firmly back into the printer. If the Paper LED isstill flashing, continue with trouble shooting.

23. To troubleshoot a Memory Full error, press the Go button on the printer to print the data remaining in the printer. Cancel the print jobif you want to delete the data remaining in the printer by pressing theGo button for about 4 seconds until all the LEDs light up. The Ready and Paper LEDs will flash as the job is being cancelled. If this does not clear the error, reduce the print resolution in the Brother printer driver or reduce the complexity of your document. If the Paper LED is still flashing, continue with trouble shooting.

24. To troubleshoot a Print Overrun error, set the page protection in the Brother printer driver to AUTO. Change the following settings in theprinter driver and try again. The best XXXXXXXXXXX XX these settings will vary depending on your document:
Graphics mode
TrueType mode
Use Printer TrueType Fonts


Read more: http://www.justanswer.com/questions/305l2-my-brother-printer-hl-2040s-paper-light-is-blinking-its#ixzz0orRwY5r6

May 24, 2010 | Brother HL 5250DN Laser Printer

1 Answer

Doesn't want to print


Try unplugging from the wall for 5 minutes / plug in and retry, cancels / resets printer memory.

Feb 17, 2010 | Canon BJC 3000 InkJet Printer

1 Answer

I have a Canon MP470 that pulls 1/2 sheet paper and then jams


Paper feed roller
cleaning
When paper does not feed
properly.
To clean the paper feed
Machine button

Oct 07, 2009 | Canon PIXMA MP470 All-in-One Printer

2 Answers

Paper feed jamming


check the back of printer and see if there is door u can open. Most likely there is a paper jam u cant see.

May 24, 2009 | Canon PIXMA MX310 All-In-One Printer

1 Answer

How do i fax multi pages at once


Your document feeder should allow you it install a stack of originals, amount depends on machine specifications. Dial one number and send your multi-page document.

if not the feeder tires may need to be cleaned, a few drops of alcohol in the center of a clean piece of paper then run it through the feeder, put the paper in then when it stops press the stop button and it should eject the document, in doing so pass the alcohol past the feed tires. do this a couple of times then try your multi-page document again.

Hope this helps
Ed

May 04, 2009 | Lexmark F4270 Plain Paper Inkjet Fax

1 Answer

Pages sticking together when transmitting


This is caused by the feed and separator rollers are dirty or worn out. The simplest thing to try is to clean the feed rollers. you will need a cleaning solution, isopropal alcohol works very well. Available at local drugstores. you can approach this one of two ways, you can open up the document feed section and manually clean the rollers or put a few drops of Alcohol in the center of a piece of paper let it soak in a little and pass it through the document feeder, the paper should have a streak on the last half of the page if it made contact with the rollers. For best results do this a couple of times, for better results do both the manual and the pass paper methods.

Hope this is of some assistance.
Ed

Apr 20, 2009 | Panasonic PanaFax UF-8000 Laser Fax

2 Answers

Paper won't feed


You could try cleaning the rubber feed roller with a slightly damp rag, or even having feed assy replaced but you are right probally better off replacing it.

Dec 25, 2007 | Samsung ML 1430 Laser Printer

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