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Actived webcam need guidance

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  • Sergio Scalfaro
    Sergio Scalfaro May 11, 2010

    model of your camera?
    Sergio

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I just bought a new web cam, i was having a hard time installing it. The pc can detect the web cam but it cannot install the drivers.

MAKE SURE THAT THE DISC THAT CAME WITH THE WEBCAM HAS DRIVERS IN IT.

1.Insert disc, right click your cdrom drive(example D:) then click explore. There must be a folder for drivers. Sometimes the setupexe file is not enough to make the webcam work

Posted on Mar 13, 2008

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Posted on Jan 02, 2017

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You need to install the driver for the webcam first
You can download the driver from your manufacturers website or you may be having CD along with the package you bought.
Connect your webcam and install the drivers.
This should activate your webcam.

If you need suitable assistance you can also get online technical support. I would suggest you to contact TheBestPcDoctor. I get my issues fixed by them.If you need you may also contact them @
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Activating the webcam
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If double-clicking on the icon does not activate the webcam, do the following activities:

Click Start, then right-click on My Computer, and then select Properties.

On the My Computer properties window, click on the Hardware tab, and then click Device Manager.
Click on the plus ( +) sign next to Imaging Devices and locate the webcam item in the device list.
If the webcam is not listed, do the following activities to install the driver using the webcam driver recovery.
Click Start, click All Programs, click PC Help & Tools, and then click HP Application Recovery.
Select Driver installation and click Next.
Select the HP Webcam 1000 driver from the list, and click Install.
If the webcam is listed under Imaging Devices but there is a red X on the icon, the webcam is disabled. See figure below.
Figure 1: Disabled Webcam Icon

To enable the webcam, right-click the HP WebCam 1000 icon and click Enable. The webcam icon should display on the Desktop.
Alternate locations for the webcam icon
If the webcam is installed but the icon is not displayed on the desktop, look for the webcam icon in one of these alternate locations.
Click Start, and click My Computer. The webcam icon should be displayed with the other devices. See figure below.
Click Start, and click Control Panel , and then click Scanners and Cameras. The webcam icon should be displayed with the other devices.
The HP Webcam 1000 does not install a listing under any of the All Programs menu.
Using the Webcam Diagnostic Test
To ensure the webcam is operating, do the following activities:
Right-click on the WebCam icon, and then select Properties.
Click on Test Camera under Diagnostics on the General tab.
The test should only take a few moments, but allow the test to complete operations by itself.
The result of the test, either “passed” or “failed”, will be displayed.
Figure 2: Webcam 1000 Properties Window

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