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Voice mail lamp not working - Avaya Phones

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Which phone system and phone is it?

Posted on Jun 03, 2008


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Voice mail not working


The Voice Mail system provides the voice mail service based on the existing network. When a call is transferred to the VM system, the system asks the calling party to leave a message for the called party when the called party is busy, powered off, or out of the service area. It provides voice mail, call prompt, and voice short message and email. By adopting VM service, operators' system put-through rate, service usage rate, customer satisfaction, and revenue can be improved.

Aug 20, 2013 | Panasonic KXDT321 Phone

1 Answer

T7633 message lamp does not light up when there is a message


Go to any other phone and call the phone that the message does not work. When it rings, press the MESSAGE button. If it lights, then it's working.

Now, what is leaving the message and is it set up properly? I'm guessing it's a TVA voice mail system and it has to be told where to light the lamp.

Carl

Mar 31, 2009 | Panasonic KX-T7633 Corded Phone

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Message Lamp does not light


This will be a two step answer. Walk to any other extension and dial *701 plus the extension that doesn't work. If it lights the message waiting lamp (of course it will), then please look for your voice mail system cabinet. It may be black, with a dark blue cover the same as the TDA phone system. Part numbers would be TVA-50 or TVA-100.

If all of the above is true, you need to do some notification programming in the voice mail system. Do you have the programming software if it's a TVA?

Carl

Dec 22, 2008 | Panasonic KX-T7630 Corded Phone

1 Answer

We have a user with a 6402d phone and the voice mail lamp is not showing on


Hi
I cannot remember the exact command but i think its "clear MWI" and enter and it will reset the message waiting indicator

Oct 20, 2008 | Avaya Definity 6402D Corded Phone

1 Answer

I have a flash and display that indicates I have a voice mail, yet when I dial in to voice mail, I receive a recording that I DON'T have a voice mail. The phone continually flashes, and is driving me...


Could you please post the type of phone system or the type of phone you are using and I'll try to help. When you have a message light but the voicemail says you have no messages it usually means someone in the office set the lamp, not the voicemail system.

Jul 30, 2008 | Phones

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Panasonic tvs-100 voice mail beeping and flashes red power light four times


I'm having an issue with the same unit. But the blinking light is NOT on my phone it's the power light to the actual unit in my server room. It will flash 4 times and then stop. Flash 4 times again... I have looked through the manual to see what 4x power light means and I have found nothing!

Jun 21, 2008 | Phones

2 Answers

New Voice Mail flashing light


What worked for me was to call my phone from another phone and leave myself a voicemail. I then went in and retrieved and deleted that voicemail. Once I hung up from my voicemail service my handsets reset about 10 seconds later.

I hope this helps!

Apr 05, 2008 | Uniden Cordless Phone

1 Answer

Voice mail notification to cell phone


This is a phone system phone. What you are looking for would be a feature of your voice mail that is connected to the phone system. "Handsfree Speakerphone- 3-Line Back Lit display and 24-Line Keys. Compatible with KXTDA200 and KXTDA100 Systems. " Sounds like you either have a KX-TDA200 or KX-TDA100 phone system. Usually voice mail is an optional feature and has a separate part number. You could also have voice mail service through your phone service provider (like Verizon) Do you have any user guides for your voice mail or one for your phone that covers voice mail features? If not, the first step is to find out for sure what you have for a voice mail. If you have a working message waiting light on the phone it would be an in-house voice mail connected to the system.

Sep 13, 2007 | Panasonic KX-T7633 Corded Phone

3 Answers

Message light won't come on


The voice mail turns the message waiting light on and off. The voice mail is a separate part from your phone system. Usually this is a standard setting at default for each extension but most voice mails will allow you to turn it off. Any way you look at it, this would be a system programming issue. You will need to either pay a company to make the change or you need to know which Panasonic system (and voice mail) you have and obtain system "programming" manuals. (not user guides)

Sep 05, 2007 | Panasonic KX-T7453 Corded Phone

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