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Smartdisk FireLife I plug in my Smartdisk FireLife, as I have done many times into the USB out let on my Power Mac G5, running Mac OS X Ver. 10.4.11. The light does not go on, but I can hear that it is on. It does not appear on my desktop or anywhere else on my computer. HELP, I have ALL my backups on this Smartdisk....Tried calling their support and you are put on hold then the call is dropped...3x's no answer. CPU Type: PowerPC 970 (2.2) Number Of CPUs: 1 CPU Speed: 1.6 GHz L2 Cache (per CPU): 512 KB Memory: 1.25 GB Bus Speed: 800 MHz Boot ROM Version: 5.1.5f2

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  • edarnold39 Nov 22, 2008

    I plug in my Smartdisk FireLife, as I have done many times into the USB out let on my Acer PC, running XP The light does not go on, but I can hear and feel that it is on. It does not appear on my desktop or anywhere else on my computer. HELP, I have ALL my backups on this Smartdisk.

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I'm no MAC expert, but I would first try a new cable, then try a different computer...if neither works, it's the drive. If you're really desperate, and brave, open the case and try the hard drive inside either in a different enclosure, or connect it to an internal cable if you can. If you can hear the drive spinning up, it shouldn't be bad, so one of the above may save your data. If not, reply here, I know a major MAC guru who may have a better idea on what to do.

Posted on Mar 16, 2008

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