I have a zen 8gb mp4 player. It got stuck in docked mode so I had to press the reset button. Now my computer won't recognize it and I don't have the installation cd-rom to re-install it. I've been looking online for software to download in order to re-install it but can't find any.
Go to www.creative.com >> support >> knowledgebase >> mp3 players. Right on top there is an article for you:
MP3 Player Essential Troubleshootingo or go here: http://uk.europe.creative.com/landing/MP3PlayerRecoveryTool/welcome.asp
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To reset the AVR's processor:
1. Press the front-panel Standby/On switch for more than three seconds to turn the AVR
off (the Power Indicator will turn amber).
2. Press and hold the front-panel Surround Modes button for at least 5 seconds until the
RESET message appears on the front-panel Message Display.
NOTE: After performing a processor reset, wait at least 1 minute before pressing any
Source Selector buttons.
Check if you're using the digital cables like optical cable to get the audio from the receiver. If yes, please select the Input mode to AUTO by pressing the mode button repeatedly. If you're using a analog cables, please try to change the sound field and check. Press the A.F.D button repeatedly to change the sound field and try. You can also try connecting a different audio source like Cable box, dvd player and check the issue.
If the issue persists, please reset the receiver. To reset the Receiver, turn OFF the unit and press n hold the MODE + button and Power button till S.F Initialize appears. If the issue still persists, you may be having 90 days warranty after the date of repair or original warranty which ever is longer. Contact sony to resolve the issue.
Try the recovery tool from here (this is relevant to your recovery mode
question also), but not all mp3 players will work with Windows Media
Player 11 - causes a DB corruption - roll back to Windows Media Player
10 if this is the case:
How do I reset my player? To do a reset, extract and reinsert the battery. If none of the above works, then you may have to use the Device Manager to recover your player: 1. Launch the Philips Device Manager at Start > Programs > Philips Digital Audio Player > SA26XX > Philips SA26XX Device Manager on your PC. 2. Press and hold the button while your player is connecting to the PC. 3. Keep holding the key until the Philips Device Manager acknowledges your player and goes into recovery mode. 4. Click the Repair button and follow the instructions given by the Device Manager. 5. After the player has been repaired, disconnect it from your PC and re-start.
I know how to fix it my friend. =] Figured it out today after having the same problem.
First of all try and install some generic MTP drivers. Go to CONTROL PANEL > ADD NEW HARDWARE > PORTABLE DEVICE > Then install any MTP device drivers and see if that works. If not do this:
-unplug player -press the reset button if you can't turn it on -turn it on -hold 'm' (menu) button -go setting/system something like that -find an option saying format and do a complete format -find an option saying reset and do that -plug in the player BANG - windows should install the correct drivers and thus allowing you do use it. =]