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Need to re-install zen 8gb mp4 player

I have a zen 8gb mp4 player. It got stuck in docked mode so I had to press the reset button. Now my computer won't recognize it and I don't have the installation cd-rom to re-install it. I've been looking online for software to download in order to re-install it but can't find any.

Please help me!

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  • creative zen Apr 19, 2008

    my creative zen player got stuck on docked mode,so i went and reset the
    player(as their is a reset button on the player).so after reset the
    player i went on to on the player and it is stuck at rebuilding.

  • Anonymous Aug 09, 2008

    same

  • svs5 Nov 06, 2008

    I need a software because i lost my software and I can get it from the computer because it's not there.

  • jetmirhaliti Dec 15, 2008

    my zen wont install on the computer it says you need the software tro get it working



  • Anonymous Dec 30, 2008

    I HAVE SAME PROBLEM

  • Anonymous Mar 04, 2009

    i bought my mp4 player but it doesnt work and n=i dont know hoe to fix it

×

1 Answer

Go to www.creative.com >> support >> knowledgebase >> mp3 players. Right on top there is an article for you:
MP3 Player Essential Troubleshootingo
or go here:
http://uk.europe.creative.com/landing/MP3PlayerRecoveryTool/welcome.asp

Posted on Mar 12, 2008

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1 Answer

The screen says "Docked, please wait". It says


When this happened to me with my Zez I was able to reset it by pushing the reset button (located in a little hole next to the dock on the bottom of the unit) with a straightened paper clip or other small object capable of fitting in the hole for a few seconds until the unit fully resets.
If that doesn't work you can try putting the unit in to recovery mode to reset it by doing this:
  1. Detach the Zen Sleek player from your computer, and ensure that the unit off.
  2. Connect the power supply to the player (Optional, unless the battery is very low).
  3. Hold down the Play/Pause button, and then insert a paper clip into the Reset hole underneath your player, beside the data/power connector. reset_sleek.jpg
  4. Remove the paper clip from the Reset hole. The Rescue Mode screen will then appear.
  5. After the recovery mode has started, release the Play/Pause button

Mar 05, 2011 | Creative Labs Zen Sleek Photo MP3 Player

1 Answer

The pc froze whill i was uploading music onto my creative zen v plus and now the screen on the handset says docked and has the docked picture on it with flashing red lights either side. the handset is not...


Try holding the power button down for an extended period of time. If this does not work, there should be a small hole on the side of the device that will reset the player. You'll need to use a paper clip to press the button inside the hole, similar to ejecting a cd/dvd that is stuck in a computer. Hold the button down for several seconds to reset the device.

Feb 28, 2011 | Creative Labs ZEN V Plus MP3 Player

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Stuck on docket but not attached to usb


I had the same problem with zen V stuck in docked without usb - and the reset-button worked like a charm!

May 20, 2009 | Creative Labs ZEN V Plus MP3 Player

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Creative zen mozaic will not switch on


Try to reset the device pressing de small orifice in the equipment for a few secounds.

Nov 09, 2008 | Audio Players & Recorders

1 Answer

My zen is stuck on docked mode


I had the same problem. Have you tried a soft reset - paper clip into small hole on the side with the on/off slider. Hols it in for about 5 seconds.

Sep 21, 2008 | Creative Labs Zen V MP3 Player

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Stuck in recovery mode, firmware problem


i have the same problem of recovery mode. can you help me please

Jul 12, 2008 | Creative Labs ZEN V Plus MP3 Player

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Creative Zen Touch stuck in "recovery mode"


Hi! I think you should try this (i've already tried it and it works):
1- Unplug your Zen from your Computer.
2-Turn off your Zen (if you can't do it, press the "Reset" button)
3- BEFORE turning on your Zen, press your "Play" button and hold it while you turn on.
4-When a format menu appears, select the "Format All" option (you'll loose all your Zen data).
5-When the format menu reapears, select the "Reboot" option and listo! You have your Zen as new and should not have problem. Good luck!

Jun 30, 2008 | Creative Labs Zen MicroPhoto MP3 Player

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Creative Zen MicroPhoto 8GB, in recovery mode, the device is not connected


Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.

May 27, 2008 | Creative Labs Zen MicroPhoto MP3 Player

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Mp3 stuck in rebuilding library mode


hello guys sorry to hear your problems i have same problems too. Ok first plug ur zen player (mines V PLUS.. heheh) to ur pc then hold play button then keep pressing the reset botton until it turns on RECOVERY MODE then select YES to all (clean up, format, reload firmware) then download the RECOVRY TOOLS at creative site install it then plug ur zen player and run the recovery tools (cross ur finger) hopes it works mine a big smile hehehe email me at oracle101rage@gmail.com if it works..Gud Luck guys

May 18, 2008 | Creative Labs ZEN V Plus MP3 Player

1 Answer

Frozen


reset button is next to data port. use paper clip,press hold.it should reset.

Feb 29, 2008 | Creative Labs ZEN Vision:M Digital Media...

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