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Need to re-install zen 8gb mp4 player

I have a zen 8gb mp4 player. It got stuck in docked mode so I had to press the reset button. Now my computer won't recognize it and I don't have the installation cd-rom to re-install it. I've been looking online for software to download in order to re-install it but can't find any.

Please help me!

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  • 4 more comments 
  • creative zen Apr 19, 2008

    my creative zen player got stuck on docked mode,so i went and reset the
    player(as their is a reset button on the player).so after reset the
    player i went on to on the player and it is stuck at rebuilding.

  • Anonymous Aug 09, 2008

    same

  • svs5 Nov 06, 2008

    I need a software because i lost my software and I can get it from the computer because it's not there.

  • jetmirhaliti Dec 15, 2008

    my zen wont install on the computer it says you need the software tro get it working



  • Anonymous Dec 30, 2008

    I HAVE SAME PROBLEM

  • Anonymous Mar 04, 2009

    i bought my mp4 player but it doesnt work and n=i dont know hoe to fix it

×

1 Answer

Go to www.creative.com >> support >> knowledgebase >> mp3 players. Right on top there is an article for you:
MP3 Player Essential Troubleshootingo
or go here:
http://uk.europe.creative.com/landing/MP3PlayerRecoveryTool/welcome.asp

Posted on Mar 12, 2008

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First of all try and install some generic MTP drivers.
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