Question about Lexmark X5470 All-In-One InkJet Printer

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My lexmark 5400 keeps saying "clear carriage jam". I cannot see anything jammed but i can't use it till whatever is cleared. please help!

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  1. Press Power to turn your All-in-One off.
  2. Unplug the All-in-One.
  3. Check for paper jams.
  4. Plug in the All-in-One.
  5. Press Power to turn the All-in-One back on.
If the error exists .. then printer is defective contact lexmark ..

Posted on Mar 14, 2008

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I get a message carriage jam and told to clear jam. However there is no paper jam. It tells me door open and it is not open. It seem the door does not go all the way up. I keep getting the message that...


It seems you mistook Carriage Jam as Paper Jam, but they are different issues. Carriage jam means the carriage that carries the cartridges is jammed which needs to be moved or be cleared manually after opening the door.

Please follow the instructions mentioned here (Click Here) [source HP Support].

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Hello there
You may not see a paper jam.

This may work for you, it has worked for many here I given this advice so gave it a try it could work for you. Generally when this happens, something has fallen into the printer, or a piece of paper has been jammed in there.

First step, remove the ink cartridge, and turn the printer upside down and gently shake it, see if anything comes out.

If nothing goes, or you can't hear anything rattling around, get a piece of cardstock paper (60lb or heavier) and gently push this through the printer, to see if it will help push out what might be stuck in there.

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Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
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Please rate my response!!

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http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00304007&lc=en&dlc=en&cc=us&lang=en&product=391182

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