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Quit working While steaming milk this morning the steam quit. Now when I turn the machine on the ready (green) light turns on immediately. The machine no longer heats up. There was plenty of water in the system.

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  • mberry Jun 05, 2008

    My steam wand does not have consistent pressure, and take 10 min. to seam milk to just 140 degrees. I know it is not the thermostat since I also hold the milk jug and it only gets warm at 140. I usually settle for 120, because it takes to long.




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  • Master
  • 833 Answers

Your thermostat is defective.

Posted on Mar 16, 2008

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1 Answer

Milk Steamer/Frother


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JUST HAD IT SERVICED. RAN TWO SHOTS OF ESPRESSO, STEAMED MY MILK JUST FINE. THEN WHEN I TRIED TO DO ANOTHER SHOT, PUSHED BUTTON AND NOTHING HAPPENED. STEAM LIGHT FLASHING, WON'T GO OFF.


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If you steam and then try to make another coffee, you need to cool the boiler off. Turn the steam off by pushing the steam button again, then open the steam knob and running water until the flashing light turn to green steady. Then make you coffee.

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Flashing lights on my saeco italia espresso machine


I had the same problem, two green flashing lights with one red (water) all 3 would just keep flashing and not turn solid. No coffee can be made or hot water. I could not pump prime. The problem was the steam wand was blocked with old milk residue. It needs unblocking or you will never pump prime. I could not unscrew the steam wand...so I let it sink in a glass full of hot water for a few minutes and then turned the water knob counter clockwise to push out the softened residue. After that, everything was good. When water started flowing out of the steam wand, the red light turned off and the green lights turned solid. The obvious answer to why you can't pump prime is there is a blockage somewhere and best to start with the steam wand. --Mabada

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1 Answer

Not enough steam is produced to make good froth.


I have one too and what I do is: turn all 3 switches on and while I'm waiting for the "ready" light to come on I go ahead and pour the milk into my frothing pitcher and prep my espresso basket.
After the "ready" light comes on I install my espresso basket and turn the handle to the "left" so no liquid starts coming out.
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miele's parts are available direct through them only

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This may be something you can fix. It depends on your comfort level with mechanical repairs. You probably need to replace some o-rings in the steam valve. Don't keep trying to brew or steam because leaking water or steam inside may cause an electrical short. Decide if you want to delve into the repair, or locate a repair center near you. I could put you in touch with some.

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1 Answer

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Place 1/3 part distilled white vinegar and 2/3 part water into the water reservoir. Turn the machine on and wait for the heat light to go off. Once the heat light goes off, turn the steam vs. water knob to the water drop icon, and turn the main function knob to steam/water. Make sure to have your frothing cup underneath the steam element ready to catch the water. The vinegar/water solution should clear out the calcium that clogs the steam element. Also, remove the cover to the steam element and dip it in a bowl with vinegar for about 5 minutes, and use something like a pipe cleaner to clean out that cover. Then apply vinegar and hot water to a rag and clean the calcium off the shaft of the steam element. Once you are all finished with this, run plain water through the espresso maker on the steam/water setting to clear out the bitter vinegar residue. Now, try again to make espresso and froth it.

Since milk contains calcium, the steam element has to be decalcified more often than a regular coffee maker. The EM-100 is a beautiful machine, but it is definitely high-maintenance - you will probably spend more time cleaning it than making cappuccino, etc.

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I have had this machine for four years now, and it is FAB!!! it does have an extra step to it- after you put in coffee and add water to the reservoir, you DO need to prime the pump. So here's what you have to do:

-Fill the reservoir with MORE water then you think you will need, fill the coffee filter with the standard amount of finely ground bean.
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-close the steam valve, stopping the flow of water.
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-when you have finished with the frothing, close the valve and flick the "steam" switch back into the off position. You are now ready to make your espresso.
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This has been the best machine I've ever used, and has lasted me for years. I heartily recommend it!

Jan 02, 2008 | Estro Barista Athena

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