Question about HP LaserJet IIp plus Printer
I am attempting to print from my HP Compaq 6710b to my HP LaserJet II p Plus. (USB to Parallel). I am receiving an error in the Printing Status which states only ERROR - Printing. I can print a test page from the printer without issue. The printer is configured using Virtual USB port on the laptop. Could the printer itself be misconfigured. I no longer have a User Guide for the printer.
I am assuming that you are using Vista. Based on your post/description:
1. the HP Compaq 6710b has no parallel port;
2. the HP LaserJet IIP Plus is only capable of either serial or parallel connection;
3. hence you're attempting a USB to Parallel interface;
4. the printer is installed in your notebook and is set to USB port;
5. from the printer a test print can be performed but not from the Printer Properties in your notebook;
6. all printing jobs initiated from the notebook results in an "Error".
With the above in mind, may I point/suggest that:
a. Windows Vista driver will only enable your HP LaserJet IIP Plus' basic functions to work. It is not 100% compatible;
b. alternately, you can try using the XP installation CD/drivers of the printer;
c. the compatibility issue may be compounded by the USB to parallel interface;
d. the USB to parallel interface may be hampered by a known Vista USB issue;
e. you can try patching/updating the Vista USB driver. Since this has been a recognized issue with Vista, Microsoft has posted a fix for this here or here.
f. verify that the printer does not display a 22 or 40 Error.
If the printing concern has not been rectified after completion of the above procedures, you may need to:
i. download and install HP Universal PostScript Print Driver; or
ii. consider using a wireless print server connected to the parallel port of the printer; or
iii.consider replacing your printer. Sorry.
Hope this be of initial help/idea. Pls post back how things turned up or should you need additional information.
Good luck and kind regards.
Thank you for using FixYa.
Posted on Mar 12, 2008
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Jun 12, 2010 | HP LaserJet 4050 Printer
Apr 07, 2010 | HP LaserJet 4p Printer
Dec 05, 2009 | HP LaserJet 2100tn Printer
Sep 05, 2009 | HP LaserJet 5p Printer
Jun 19, 2009 | HP LaserJet IIp plus Printer
Jan 09, 2009 | HP LaserJet 4 plus Printer
Feb 29, 2008 | HP LaserJet 1320n Printer
Jan 20, 2008 | HP LaserJet 6L Printer
Aug 15, 2011 | HP LaserJet IIp plus Printer
456 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: