Question about HP LaserJet IIp plus Printer
I am attempting to print from my HP Compaq 6710b to my HP LaserJet II p Plus. (USB to Parallel). I am receiving an error in the Printing Status which states only ERROR - Printing. I can print a test page from the printer without issue. The printer is configured using Virtual USB port on the laptop. Could the printer itself be misconfigured. I no longer have a User Guide for the printer.
I am assuming that you are using Vista. Based on your post/description:
1. the HP Compaq 6710b has no parallel port;
2. the HP LaserJet IIP Plus is only capable of either serial or parallel connection;
3. hence you're attempting a USB to Parallel interface;
4. the printer is installed in your notebook and is set to USB port;
5. from the printer a test print can be performed but not from the Printer Properties in your notebook;
6. all printing jobs initiated from the notebook results in an "Error".
With the above in mind, may I point/suggest that:
a. Windows Vista driver will only enable your HP LaserJet IIP Plus' basic functions to work. It is not 100% compatible;
b. alternately, you can try using the XP installation CD/drivers of the printer;
c. the compatibility issue may be compounded by the USB to parallel interface;
d. the USB to parallel interface may be hampered by a known Vista USB issue;
e. you can try patching/updating the Vista USB driver. Since this has been a recognized issue with Vista, Microsoft has posted a fix for this here or here.
f. verify that the printer does not display a 22 or 40 Error.
If the printing concern has not been rectified after completion of the above procedures, you may need to:
i. download and install HP Universal PostScript Print Driver; or
ii. consider using a wireless print server connected to the parallel port of the printer; or
iii.consider replacing your printer. Sorry.
Hope this be of initial help/idea. Pls post back how things turned up or should you need additional information.
Good luck and kind regards.
Thank you for using FixYa.
Posted on Mar 12, 2008
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Posted on Jan 02, 2017
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