Question about Canon imageRUNNER 8500 Copier

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Canon iR8500 with Error E000583-0001

After a paper jam, this error code is appearing on the printer. I've cleared out all the paper spots I could locate, and checked for torn paper left inside. I'm fairly confident it's all out. The machine has been shut off by the switch as well unplugged. The machine boots up and immediately shows this message each time. I'm aware of the service mode and have opened the machines up a few times to work on them so I'm fairly familiar with some of their internal workings. If you've got any advice or fixes, that would be great. Thanks! Jeremy Swanson (jeremy@creativemk.com) (1-800-605-4280)

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  • JJCOM May 07, 2008
  • niuhc Jan 15, 2009

    I have the same problem and have done as the posted solution advises. Upon closing the door, the screen flashes asking for the standard account and password and then goes immediately to the error screen. I can hear briefly hear what sounds like gears slipping before this happens. Any other thoughts/solutions.

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  • 287 Answers

Hello Jeremy,
This error code has to do with your finisher. The auxillary tray is not finding its home position or does not leave the home position within the alotted time. Check for binds. I have limited exposure to the K4/3 finisher but try this. Turn the copier off, and open one of the finisher doors. Now turn the copier back on with the finisher door open so it cannot initialize. Once the copier is basically ready except the finisher door is open, close the finisher door and observe all the **** (and theres alot) initialize. This may help determine the problem. I hope this helps...........................SPINAL

Posted on Mar 21, 2008

  • Rick Schumaker
    Rick Schumaker Nov 21, 2013

    This solution worked perfectly. Thanks Jeff!

  • Margaret Navucet
    Margaret Navucet Mar 04, 2014

    perfect!!

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